Public storage is my number one storage facility. Bria was the associate that helped us and took…read morecare of all are needs. I would 100% say this is the BEST storage facility due to her customer servic. Thanks BRIA

Public Storage on Churchmans Road. I would like to give Ashley - 5 Stars…read more She was very efficient and helpful in the process.

I am still waiting for the store to correspond with me. I made a purchase, and reconsidered in less…read morethan 24 hours. They will not refund my money unless I come in the store. They do not return phone calls. I wanted to make another purchase, but this experience has been exhausting. Would never consider buying from them. I have filed a dispute, when all that was necessary is to void the sale. Trapped, but not for long.

Alison was great to work with; made the process super easy! She took the time to show us the box…read moresprings that we needed and also sold us two new pillows. I have never slept so good!!

Do not do business with G&G Moving in DE…read more Horrible service. Lazy workers. Packed pods so poorly that they were only half full requiring additional pods to be delivered. Lazy workers sat in the truck for half the day and charged me for the time. AVOID this company. I hired this company to pack 3 pods. 4 movers for $205/hour was estimated 5 hours to pack 3 pods. I only needed 2 pods since I do not have a lot of furniture but I rented an extra just in case they did not do a good job of packing. I thought it was odd that four men showed up in 2 large moving trucks. I even asked about it before they started work and was told that is how they travel to and fro job sites. Within the first hour of packing the first pod, they asked me to prioritize which items I wanted them to pack. I found this incredulous since they knew the house was closing for sale the next day and ALL of my household belongings needed to be packed. Several times during the day, I commented that they were not packing correctly and was told they have been doing this for years and they knew what they were doing. I was moved by professional movers just 3 years before with the same household contents and I watched how they packed. They put heavy furniture in first and placed lighter and smaller items on top. BUT G&G movers put in large bags of clothing, bedding and pillows in first, then put heavy leather sectional furniture on TOP! I have 7-six ft shelving units for storage; they put them in the pods and put nothing on the shelves! After about 2 hours, they revealed their bait and switch; they again told me that not all of my stuff would fit (after only one and half pods were packed) they offered to load their trucks with my stuff and they would store it for me instead of using the pods AT A FEE OF COURSE! I declined and said it all needs to go in the pods. THIS is when they got lazy. One guy, Hector, spent a total of 4 hours inside one of the trucks. They had truck issues and at several times during the day, all four men were outside looking at the engine on three separate occasions for 30 minutes per. The truck leaked antifreeze all over the driveway which we had to clean up after they left even though i told them they needed to. The truck damaged the front yard; the next morning at the walk through, the buyers demanded it be repaired. They packed 3 pods so poorly, I had to get a 4th pod delivered early the next morning. When that pod driver arrived, he opened the other 3 pods and was shocked at how badly they packed them. I was in such a rush, that the pod driver assisted in packing the 4th pod. He also confirmed that he has never seen a 3 bedroom house with such little furniture need even 3 pods let alone 4 pods. They tried to charge me $1800 for 8 hours but I refused to pay. Jessica, the owner, got on the phone. I explained how many hours Hector and the other 3 did nothing but stand around a truck engine. She tried to charge me $1700 but I again refused. Four men stood around me on my deck while Jessica demanded I pay the bill. I refused but they would not leave until I signed, so I signed under duress including the words: "I do not agree" when signing my name. I told Jessica while i was signing that I wrote above my signature and that I would dispute this charge as soon as they left my house. I had to pay 2 college kids & the pod driver $200 to load that 4th pod. I had to pay $200 at closing for the driveway damage. Rent for addition 4th pod is $900 for 3 months. Hector's 4 hours in the truck =$205. The 4 guys watching the truck repair for total of 1.5 hours = $308. TOTAL=$1813; they charged me $1707.50 so they actually owe me $105.50! DO NOT do business with this company. The reason they brought the trucks was NOT for transportation but to do a bait and switch; to sell me on their moving and storage service instead. They are lazy, sloppy and horrible at packing properly. They damaged my driveway and threw cigarette butts in the driveway, front yard & even in the back yard. They are unscrupulous & should not be trusted.

I just purchased a (very heavy) sofa at a used furniture store. It had to be moved 50 miles to my…read morehouse. I found G&G on Yelp, found their quote to be attractive, and booked their services. The woman on the phone was efficient and professional, and provided a two-hour window for the pickup. Alonzo texted me when they were en route, 3 gentleman showed up at the store with a moving truck with a liftgate, picked up the sofa, drove it to my house, and humped it up a difficult flight of stairs requiring 2 90-degree turns. All 3 movers were polite, careful, clean, and friendly. Overall, I found it to be a very moving experience. Sorry about that - it went great, and I will use them again.

I recently moved into the area, and needed to store some of my belongings for a few months while…read morelooking for a permanent place to stay. I stopped by to check out Chester Heights Self Storage and was really pleasantly surprised. The guy at the front desk, Dave, was really nice and helpful (and super busy!). He made sure to pay attention to me even though he was helping other customers, and he gave me a price list to look at. One of the other customers also waiting in there told me that he had researched all of the other storage facilities in the area and that this was the cheapest and newest. They had so many different types of units available, and I went with the 10x10 climate-controlled. I'm really happy with the cleanliness of the facilities, the friendliness and helpfulness of the staff, and also with the security measures at the facility. I've stopped by a couple of times to get stuff out of my unit after hours and I felt so safe! Gates that require codes to get in AND out of and 24/7 video surveillance all over the place. Definitely stop by here if you need self-storage.

The experience with this storage facility is awesome! The onsite rep took us on the tour and found…read moreexactly what we needed. Pleasant, polite and very personable. Will be moving in next week and was able to book the moving truck on top of great deal for the storage. The place is very conveniently located, clean and easy to access. Very pleased.

Great facility. Friendly and very helpful staff, organized, clean, feels safe when you are getting…read morein and out of your unit.

This is the absolute best storage company around! They are very competitive price-wise; their…read moreproperty is always safe and clean; and their team is always helpful and polite. I have enjoyed working with this family-owned business for several years. Gen

This place is amazing, always professional, courteous, and clean. A big shout out to Mike who does…read morea fantastic job running it. I recommend this to anybody who is looking for a short or long-term storage. Five stars across the board for me.

Great service on all fronts as this is a family run business, a joy to interact with. This was my…read morefirst time renting from them and certainly won't be the last.

Can only speak for my experience - compared the 2 u-haul 'neighborhood on Pennell Rd. Storage…read morefacility also rents trucks, newer cleaner appearing but pricey. Although U-haul sets the rates, I found that the rental only facility to be more amicable and include blankets and hand trucks in each vehicle w/o add'l cost. Staff was helpful, honest at the 'rental only'. Storage facility staff are total sales people, trying to sell you the store. Oh, "rental only" trucks were always clean. Had to rent different trucks past 2 weekends with success.