I have used EZ Storage in Warrington PA for several years. Highly recommended for anyone needing…read moresome storage space. They have various size storage units at reasonable rates. The staff is always helpful and very friendly. The entire building is always kept very clean. I would definitely use EZ Storage again.

I needed a storage unit for a few months for some garage kept items, like a snowblower, a pair of…read moretires, a few empty coolers etc. I got a mailer at home with all the wonderful features included: a reasonable monthly fee, no long term contract, video surveillance, free move-in truck, month to month. The place is spotless and new. Front desk personal were helpful, gave me the tour and quoted me a monthly price. As I'm about to sign, they tell me that my first payment is due now and its about 3 times the monthly price. SCREECH to a halt. Pro-rated rest of this month, second month, service fee. What about the free-month? That's the third month. What? Where does it say that? Nowhere exactly, but that's included deep in the "some restrictions may apply" language around page 17 on the the little credit card pad. I say, "Never Mind". They say, "What?" Yup, cancel it. Call it off. They offer to give me second month free. I repeat, they offer it. I agree, so now we're down to pro-rated one month and next month free, plus service fee. I put my stuff on a cart, take it up the elevator, load. Low and behold, I get an e-mail survey and respond that I think their "one month free" deal is deceptive. I get a personal call from a director level person who advises me that I'm not welcome. After my "free month", come get your stuff. I call to come get my stuff and they inform me that access by drive-in is limited to certain hours on Saturday and that elevator is not useable. (This is a brand new facility) They don't actually say this, they say something like, "Foot Traffic Only", which I asked them to clarify. So, I said, I have to bring my snowblower down three flights of stairs? They got mad when I said I'd put it on one of their carts and push it down the three flights unattended. It will be much easier to roll the tires down. I hung up on them. Going to get my stuff a week early. I can safely say that their biggest selling point is "We won't raise your prices every 3 months like Public Storage". PS: I wonder how many patrons fell down on their super slick drive-in coating. Maybe that's what they're repairing. I don't know.

got a 10x10 on special for like $40/month for the first 3 months, after that, the price was…read moresupposed to return to around 60-70 a month per usual, I only got one month of the $40 and they switched it back to in the 60s, then they haggled me to come in and open my unit so sprinkler guys could come in? I drove 45 minutes there to find out that they didn't actually need me there to complete the work, after about month 4 they upped my monthly bill from 60-70 a month to $168/ month without any call, notice, or text message. after speaking to an employee they said that they should of sent out an email with the changes, I checked and never received a notice. So I cancel my membership, and have a month to clear out my storage unit. That entire month, my unit was located towards the back of the building which is easiest accessed by the doors on the left side of the building. Those doors were left un accessible for that entire month, forcing me to park in the front of the building and maze my way to my unit (10 minute walk). there's never enough carts, the ones they do have aren't maintained, and overall, I'd rather buy an enclosed trailer and park it on my lawn than ever storage anything with this company again. Save your money and don't even bother.

BE WARNED about prices nearly doubling on you after a few months. They lure you in with a decent…read moreprice and will absolutely increase your rate after a few months. If you stay even longer it will go up again! It is common practice here. I have been in and out of this facility over the last 5 years. They do not care about you. Just their profits. The parking lot where I kept my boat is not nearly full and there is a good reason why. BE WARNED!!!! I contacted customer service and they lowered my rate by $6!!! Thanks soo much!! They will throw you a bone to appease you. If you stay, you will be subject to future rate increases. Check the reviews on Google. They DO NOT allow you to post reviews on their website directly. They only show you the 5 star reviews. Shady business practices. They do not treat loyal paying customers with any respect what so ever.

No issues at all. Unit was ready and clean for us to use. Management was very friendly and…read morehelpful. Highly recommend.

They are professional, pleasant and easy to work with. The building is well-lit and clean. Our…read morestorage unit is easy for us to access and lays out well. The lot is very secure.

Fantastic Manager Michael, took time to show the facilities and the operations…read more Great sense of humor.

I will absolutely say that the facility is nice, clean and easy to manage. However, I give caution…read moreto anyone that is looking for a unit because they have raised my rate 3 times in one-year. I have a 10x10 unit and the cost continues to go up by $30 or so every few months. I am now at a point where it's not worth it any longer and will be looking for something different. I am not looking forward to moving all of my stuff but I know other facilities don't bring you in at one price and raise your rates every few months. Just be aware before you use.

It's funny how you write a 1-star review, you get a quick response stating they're sorry for your…read moredissatisfaction and please reach out so we can discuss this matter. You immediately reach out, get an 'out of office' email back, and nobody calls or emails back to follow up. Customer service at its worst. This is what you can expect from TNC.

maintenance is poor at best ! way back when they had a heavy snow fall , whoever plowed the lots…read morehit the security gate and bent it. ever since then the gate has been removed and NOTHING is being done about. The security promised is nonexistent and then they have the nerve to charge any late fees in top of full rent for no security.

From my initial phone call, to registering, and then the communication for checking in…read more. SelfStorage has been exemplary. Accurate to a tee, courteous and extremely helpful. My space was clean, easy to find, and I love the added security. I feel great leaving my household treasures under their care. Although it is temporary, as I am between moves, I picked a great company and would highly recommend them to anyone who should ever need storage. I also found their rates reasonable, you pay for what you get! Annamae K. Montgomeryville

absolutely horrible experience. Dirty Rat infested.Rat droppings in my entire 2 units. Raised the…read morerent constantly..Thank Goodness I found a fabulous facility Cube Smart across the street.Clean Great Prices.Management is on site..I'm sorry I ever rented from public storage...

I would give 0 if could. They installed a hitch and wire harness on my 2023 Honda CRV Hybrid. They…read moretotally butchered my rear bumper where they cut for the hitch and scratched it as well. Complain to manager, he had installer come out to look at it, and he got very angry and jumped al over me saying it was a great job. Complained to Uhaul customer service and they said they were sorry , but it was typical with this install. On top of everything else, the harness does not work. Going to a different dealer to get that fixed. Stay away from Uhaul if you need a hitch.

The manager here was super helpful, however I was a bit dismayed when I learned that the truck I…read morerented would be available here but I had to go a different location for the car trailer (which I blame corporate for).

Due to circumstances beyond our control we became behind. I called & spoke to Andrew who was kind…read moreunderstanding to my situation & also professional.I have been have been most satisfied with them.

Marc was very easy to work with. made transferring units a breeze. very professional and the…read moreplace was extremely clean