Super easy and flexible rental process - exactly what I needed. Shenera was so kind and so much…read morehelp - thank you!!

Jared was great! Very helpful, and had a welcoming personality. Ensured that the location was…read moregreat/safe and made this whole process very easy and stress free (just moved across the country). THANK YOU JARED!!!

Our climate controlled unit was NOT climate controlled. A year after moving our furniture into a…read moreclimate controlled unit, everything was covered in mold. No one is returning my calls or emails to resolve this issue. We have used this storage facility for 4 years. Last year we moved to a smaller unit and we paid a year for a climate controlled unit which we did not get as our furniture was covered in mold. Cubesmart is not responding to my many attempts to discuss this for resolution. the on site manager unfortunately cannot do anything but refer it up the ladder where it apparently is ignored.

Let's face it...Storage units are all kinda creepy. The good thing about this on is that it's…read morecreepy but very clean! Getting my storage unit was very simple and the staff is very helpful. You can also get your storage insured as long as you purchase the Locke they offer. I love the locks they sell because there is no way to leave it unlocked unless you leave your key behind. It's a nice little system. I got an inside climate controlled unit but they offer outside units as well. They have various sizes available and they can also tell you when other units may come available. The online payment system is a breeze. You can do auto pay which is very simple or manually make your payment monthly. There is a grace period if you are a little late and need room but let's try not to let that happen.

We waited for an hour past their posted hours and they never showed up to open their doors for…read morebusiness. The Budget Truck Rental corporate customer service had to reschedule our reservation at a location 30 miles away. Meanwhile, I have movers waiting at my home waiting for us to arrive with the truck... Mobile Storage Depot took a reservation for a truck and never opened for business for me to pick up the truck and never bothered to notify me or Budget Corporate that they weren't opening that day. This move cost me several hours of my day and hundreds of dollars paying movers to sit around and wait while I went all over Atlanta trying to get a truck.

I recently worked with Mike at Mobile Storage in regard to getting my parents moved...and…read moredownsized. Mike was one of the nicest individuals I never met! He was always willing to assist and provide me with suggestions and options on how to handle the move. The company overall and all of their employees were nothing but professional, accommodating and polite. I highly recommend them to anyone who needs additional storage or who might be moving. I also use the movers that Mike recommended...Mike from AAL American Movers and could not have been happier with the work they did as well.

You can NEVER reach anyone at this facility by phone. I called to cancel my unit beginning on…read moreFebruary 1, 2026. After about 10 calls and messages, I finally reached someone. Told them to cancel the unit, made sure that everything was out of the unit and am still getting notifications of billing and now past due fees. Sent a message to their corporate office -as you can't reach them either - and still no response. Don't use them unless you have time to travel to the facility anytime you have any questions or concerns

I worked for this company for the last six years. They were great. I thought. I was forced to…read moreresign based on lies and here say. Sadly, I referred a former customer for a job there, Jane Nolan. This woman is not qualified even after months of training. They have no choice but to keep her since they've allowed her to come in and run the intelligent help off. I have asked her to remove my previous free cube from the system but she either doesn't know how or is being spiteful. Either way isn't good. PTC customers deserve much better than this manipulative, spazz of a customer service rep.