I rented a 10 ft truck. It was ready upon my arrival. The truck was clean and handled well. Great…read morechoice. The customer service at the rental center was very nice and professional.

Terrible customer service. Stoped in to fill 2 Propane tanks. Service person inside said go…read moreoutside to the fill station and someone would be out in a few minutes. 25 minutes later nobody came.

We waited for an hour past their posted hours and they never showed up to open their doors for…read morebusiness. The Budget Truck Rental corporate customer service had to reschedule our reservation at a location 30 miles away. Meanwhile, I have movers waiting at my home waiting for us to arrive with the truck... Mobile Storage Depot took a reservation for a truck and never opened for business for me to pick up the truck and never bothered to notify me or Budget Corporate that they weren't opening that day. This move cost me several hours of my day and hundreds of dollars paying movers to sit around and wait while I went all over Atlanta trying to get a truck.

I recently worked with Mike at Mobile Storage in regard to getting my parents moved...and…read moredownsized. Mike was one of the nicest individuals I never met! He was always willing to assist and provide me with suggestions and options on how to handle the move. The company overall and all of their employees were nothing but professional, accommodating and polite. I highly recommend them to anyone who needs additional storage or who might be moving. I also use the movers that Mike recommended...Mike from AAL American Movers and could not have been happier with the work they did as well.

Easy experience. I had to call their 800 number last minute because we lost our key. They helped us…read moreout immediately so we could move our things out of storage and into my daughter's apartment. The lady in the office made signing up and leaving easy.

I have been at this location for a year and a half, only by the grace of God and the Miss…read moreChristie, who is an angel in a tough position company that keeps increasing the rental. But her service is amazing and makes it worth every little bit of extra money. In fact, she is the reason I stayed even through the second increase. Her helpful service has beenamazing! I personally think she deserves to train other people on how to treat a customer like a client. She has kept my business for this company because I don't care for their business practices all that much. Thank you to the manager Miss Christie for making sure everything I have been able to save through a very hard time.

Top notch customer service with a smile! Clean facility and very knowledgeable about the facility…read moreand products offered. Highly recommend!

Great Staff. Clean and safe! Best one in the area! I…read morethought that I needed a large unit, but the staff help me find a better size. They saved me money.

Excellent Service. Very helpful. It is small business, however, they care for the customers.read more

Absolutely the WORST customer service! First of all I paid 6 weeks in advance. Then I arrive to…read morefind my unit locked. Since it was a Sunday and I only had a certain amount of time to get the truck back, I was confounded. I saw an emergency contact number, so I called it. Then man said he be here in an hour. An hour and a half later he shows up and opens my unit. There's a truck in my unit! UGH!! Tick tock, my time is slipping away....He tries to start the truck, it won't start (surprise). He gets a battery charger and starts the truck and he moves it out of my unit (why was someone else's truck in the unit I paid for?). So there is two hours out of my precious time....he leaves with, "Sorry for the trouble." Mind you, I lost my job in another state, sold my house and my mother passed away all in the space of one month! No I am not making this up; I think I'm loosing my mind. I called him the next day (after I spent an extra $116 for the truck because it was turned in a day late) and he offers me $25! I tell my family that I took the $25 credit because I felt as if I had no recourse. My brother calls him and he tells him that we are taking up all his time and he is raising my rent $30/month. Please go elsewhere, save yourself the trouble. I wish I had.

Friendly, knowledgeable staff on site. Appreciated the upfront savings of the introductory rate,…read moreas moving was expensive. This was clearly explained to me, and I went for it! Very clean facility. Glad to have my belongings in such a well cared for, modern facility. I sleep well, knowing...

Lovely new facility. Watch out for the bait-and-switch on their rate program. Supposedly, they…read morewill bring you in on an introductory rate program. You will quickly find that you will get 3 or 4 rate increases within the first year. At the end of your first year, you will be paying more than double your initial rate. I have never heard of a rental storage facility increasing their rates four times in a year. Buyer beware.

I worked in Georgia and had to store some of my equipment to accommodate my family, who traveled…read morewith me. The site is well-maintained and very clean. Bambi, the associate working there, was very friendly and could answer all of my questions. Throughout my time working in Georgia, she was invaluable when I came in to make payments and with changes I had to make occasionally. I will be utilizing their services again when working in the area, and I have recommended them to my friends who work in that area.

They answered right away and had me scheduled for 2 days later. Communicative, punctual, and…read morereasonable rates. Highly recommend for any junk removal needs!

Great work at a great value. I called Durant Bros the day before a holiday to request a quote…read moreregarding junk removal. After giving a description of the items left, I was provided with a quote and an estimated time when the items would be retrieved. I was also told that the driver would be calling to let me know when they were on the way. The quote given was fair & accurate. The driver kept in communication like I was told they would do. Once they arrived, the workers moved quickly and cleared the items out. Overall, I am satisfied with the service that was provided & would recommend them to anyone.