1. Extra Space Storage

    1. Extra Space Storage

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    Pinellas Park, FL

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    Extra Space Storage

    3.7 (15 reviews)
    Closed 9:30 am - 6:00 pm
    Updated 2 weeks ago

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    2 years ago

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    Emily S.

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    2 years ago

    The staff was super friendly and cared about the customer. She was clear with instructions and the location was neat

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    Emily S.

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    2 years ago

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    Emily S.

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    4 years ago

    Clean, easy access, secure. Gated. Climate controlled. Thanks to Mike - a real professional who took time to help us out!

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    2 years ago

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    Emily S.

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    3 years ago

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    Emily S.

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    5 years ago

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    Emily S.

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    9 years ago

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    6 years ago

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    9 years ago

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    11 years ago

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    9 years ago

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    11 years ago

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    Ask the Community - Extra Space Storage

    Review Highlights - Extra Space Storage

    The manager there, George, was more than helpful in getting me the proper size unit I needed.

    Mentioned in 2 reviews

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    Pack & Load Services

    Pack & Load Services

    1.2
    (425 reviews)
    $$$

    I was quite impressed with the efficiency of the POD packing aspect of my move. I could not…read morebelieve my eyes when I saw how much was loaded into 1 POD; it was like a Tetris game. Three men arrived for the loading and it was completed in three hours. Naturally, I requested the same crew for the unload at my new house. When only two people showed up, I knew this would not be good. I have very big, heavy pieces that were overpowering for only 2 men. My wall unit was not properly assembled as it was not possible to accomplish with only 2 men. I called Pack and Load to request remediation. I requested 3 men to come back to my home and assemble my wall unit, that it may be used. The pieces were not tight enough to place anything on the main shelf. I was told that management would be made aware of the situation and get back to me. After multiple calls, no response to my request was ever received. I contacted the team leader for the men that did my load and unload as he has his own company and gave me his card. Money Movers, did not return my call for help either. I'm a disabled, widowed senior who had to hire a handy man to fix the issues created by Pack and Load. Use this company wisely.

    I used Pack & Load Moving to help load two PODs for a move from Texas to Massachusetts, and…read moreunfortunately, the experience was extremely disappointing. I was already in Massachusetts while my wife was in Texas overseeing the move. The crew of three completed part of the job but left behind several major items, including six mirrors, two TVs (still mounted on the wall), a coffee table, a table saw, a lawn mower, and gym mats. This was especially frustrating because there was still plenty of space remaining in the PODs, as shown in photos my wife shared with me. When my wife contacted customer service, the only solution offered was to send the crew back the next day and load everything into an additional POD--at an extra cost of around $2,500. That was completely unreasonable given that the original containers clearly had the capacity to hold the remaining items. Instead, my wife had to scramble to fix the situation herself. She drove to Home Depot to purchase additional moving supplies and then had to ask neighbors for help loading the remaining items. This left her handling physically demanding work that we had already paid professionals $1,031 to complete. What was most frustrating was not just the incomplete job, but the lack of effort and professionalism. Basic tasks--like even removing the TVs from the wall mounts--weren't done. Customer service also failed to provide a fair or practical resolution. Overall, this was a very poor experience. I would not recommend this company.

    The UPS Store

    The UPS Store

    2.5
    (42 reviews)

    Horrible customer service, just waited 10 minutes while one employee obviously had no idea what he…read morewas doing. Then it's my turn and the man who has been taping his package steps in front of me. Absolutely terrible. If you don't have your package ready, back of the line. I left. I will never recommend or go to this location ever again. Do better! I wrote this yesterday when I was very disappointed about the professionalism, friendliness, efficiency, and overall customer service, which was severely lacking at the ROOSEVELT location in St. Pete. I'm guessing the employee is new and just needs more training and I would suggest a class in customer service. I usually go to the UPS on EAST BAY in Largo and that is were I went instead. Absolutely recommend the EAST BAY location, they are usually busier, but overall just amazing customer service. There were 4 people in front of me and I was in and out on under 10 minutes and they have outstanding professionalism, efficiency, and customer service. I would suggest the ROOSEVELT location get some pointers from the EAST BAY location. Drive past the ROOSEVELT location it's the worst.

    Had to send off Amazon return. Picked here since it was open on Sunday. Employee helped and got…read morethe return done although I just felt uncomfortable like I came in and she was making her coffee or something and so she seemed busy and then the other main problem that I don't think I'd ever go back to this UPS store is holy mackerel. It smell smells like cigarette smoke like definitely take a breath before you go in the store.

    Extra Space Storage - selfstorage - Updated July 2026

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