Friendly and respectful people I left a couple poles out I think hopefully I'll get them back read more

The staff was super friendly and cared about the customer. She was clear with instructions and the location was neat

Andrea is great efficient and can tell she likes her job. The place looks nice and clean and relaxed experience was impeccable and I don't normally give reviews. read more

Clean, easy access, secure. Gated. Climate controlled. Thanks to Mike - a real professional who took time to help us out!

zero zero....... stars got broken into by what the manager told me was a homeless problem. that there was a community of homeless people's living back by tj he tracks rail road tracks!!!! the first unit i had was the letter i, far from the office on the he very end. i found pistachios in from of my unit not one day, but day after day. checking out my boxes and bins i noticed they were squished and shifted! i asked manager and other r employee about the now beer caps , pistachios and butts, not infront of neighboring units- only infront of mine! i got a response that it was movers" . i told them i thought someone was going on my unit. they got overly defensive " ma'am not one can get in your unit. bunchofbillshit. they got into my unit over and over again. going there all my personal paper that had been packed and haven't seen in 10years. destroyed my drafting table, broke family heirlooms. called the police. they said there's " no forced entry! this was the most ridiculous events of theivory ever. i have collected evidence. i changed units and locks 3 times! pp police didn't support me or help me figure out how they were doing it. don't rent a unit there. don't sign it initial the settle out of court box. i felt like the he employees were in on it or knew who it was. it was so messed up. violated!!!!! no protection.. ​lie after lie from employees. lights were out by my unit so down the he whole isle c - " no there not, i walked out last night. big bs i have video. back fence broken. mirror and other shit they flopped over broken and bunched up bob wire as to make climbing in the facility easier. even called regional manager. oh boy, she have me a free lock. what a joke!!!! my advise??? don't go near that money sucking company. over charged me. told regional i was leaving and now i have a 500$ lein. stay far away read more

I would give it zero stars if I could. moved in for $177.00 per month. started having a disgusting rat issue that ended with rat poop covering my stuff. Extra Space Storage had the nerve to raise the rates to $240.00 a month while the rat issue was still happening. Now, just under 2 1/2 years later, they have raised it to $357 a month for an old, rat infested place where the security gate works only half the time. Avoid this place like the plague. Call me at (954)914-1788 if you want pictures or more information. read more

Easy move-in, nice staff, clean new facility. But -- what? -- month2month rate raised 18% after just 4 month after we spend a tidy sum on moving company? Stay away, unless you don't mind HUGE increases after you thought you had best market price. read more

This place really came through when I was in a bind. I had to get an affordable storage within a couple of days notice and I had never rented a storage before. I reserved online and when I went in, they were super helpful. They walked me through the whole process and took me to look at the storage before I signed. I was really impressed at the level of service. The storage was clean and air conditioned. I didn't worry about my things getting messed up. I had easy access to my things and it was pretty secure. I only needed the storage for about 3 months. When it came time to end the lease I was expecting some difficult process but to my surprise it was just as easy as setting it up. In and out. If I ever need another storage it will definitely be Extra Space storage. read more

I am writing this to warn customers to be careful of using this specific location -- 4750 62nd Ave N, Pinellas Park location. My brother-in-law and I have been leasing a storage here for the past year and decided just a week ago to move all our things to our home. As it turns out, we get to the storage and low and behold, the lock is broken and the majority of our things are gone. Stolen from us were our bicycles -- Trek mountain bike and Specialized hybrid bike along with our Hammer bowling balls -- ALL GONE! No remorse from the attendant. My brother-in-law asked to see video footage from the camera recordings and he was told that the cameras on site did not work -- essentially they are dummy cameras. MAKES NO SENSE WHATSOEVER! We've always believed that these storage units are safe to use since security is something that they take pride in; WRONG! read more

These guys are awesome. Most storage facilities are equal (once you check security and cleanliness off the list) -- it's the people who make the difference. George, Randy and Jason were all fantastic to deal with. Very customer service-oriented, professional and friendly. They also worked hard to get me the best rate. No upselling or shifty high pressure tactics. And they always say hello when I drop by to put thing in my unit. A very good experience! read more

Such a good experience using Extra Space Storage. They have great customer service. I only choose businesses that act like they care that I'm there. No run around with 800 numbers. Local people at the offices that you can talk to. I recommend them over all the others. read more

Needed a storage place right away. Searched 5-6 places before I found extra space. The manager there, George, was more than helpful in getting me the proper size unit I needed. Very outgoing and seemed genuinely interested in making sure you were comfortable renting from him. Also there rates are very reasonable compared to the nearby competition read more

Watch out. I'm wondering if they have any type of pest control. I put my entire world in a 10 x 20 storage unit at this facility waiting on my new place. My items were put into storage pest free. NOW I have roaches and mouse turds in all of my boxes. BEWARE!!! read more

The guy (sorry can't remember his name) that was working that evening helped me out of a bad situation. So glad I went here or I'm sure my situation wouldn't have turned out so great. Thank you for helping me. read more

Had to store my car for a while. Price was competitive for a 10 x 20 unit. The staff was extremely helpful and friendly. So much so, that I would recommend a bonus for wonderful customer service. Should I need storage again, I will use Extra Space Storage. read more