Easily the cleanest, safest, well-maintained storage facility I have ever used. Staff was friendly,…read morehelpful and prompt. Parking lot is secure, and more places to park and unload than you could need. This is the place if you need to storage!

Kerri K was very kind & friendly. A very clean and nice storage complex. I am very pleased.read more

I would strongly caution anyone against using this St. Pete U-Haul location…read more We were incorrectly charged a $315 extra mileage fee due to an error made at pickup -- the starting mileage was recorded wrong by the location. When we called to resolve it, the employee we spoke with was rude and dismissive. We were told Rico Flounary (the manager) would call us back in 15 mins, but he never did. We then went in person and Rico had left for the day. Andrew and Keith (the only nice employees) tried to help but said they couldn't do anything because it had to go through Rico. While we were there, Don came in and was rude, accusatory, and completely unhelpful. No one at the location seemed willing to actually look into the issue or take accountability. After doing our own research and finally getting a helpful person on the U-Haul customer service line, we discovered the previous renters drove the truck from Anaheim to St. Pete but only logged 2,250 miles -- when the actual distance is about 2,550 miles. That missing ~300 miles is exactly what we were charged for. The only reason this was resolved was because of U-Haul's customer service line and our persistence -- not because of anyone at this specific location. Being charged hundreds of dollars for someone else's mistake and then treated poorly while trying to fix it is unacceptable. Double-check your mileage and take a picture on your phone before leaving the lot if you choose to rent here.

Terrible experience here! We had reserved a truck and they gave it to someone else before we got…read morethere. Then they sent us to another U-Haul place that was closed. Terrible customer service.

Louis made my day. Helpful, kind and went the extra mile for me. Very thankful. We need more…read moreLouis's in the world

I would not recommend this storage facility. The only positive part of our experience was Louis,…read morewho was very helpful and went out of his way to assist us. After a family member passed away, I brought the certified death certificate, Will, and Trust documents as the Trustee and sole beneficiary. However, the manager incorrectly insisted that I also needed Power of Attorney, which is no longer valid after a person's death. We were eventually allowed access only because I already had the entry code. Once inside the unit, we found rat droppings throughout the space, along with visible rat traps in the hallways. Despite the unit being indoors on the second floor with air conditioning, there was clearly a serious pest problem. Roaches were climbing the walls, and when we got home, we discovered rat urine had soaked into several plastic bins. The condition of the facility was unacceptable.

Rebecca and Jon went above and beyond for my bookclub group in April. We had such a wonderful…read moreevening there. They were so accommodating and easy to work with. Amazing wine too!

From the owner: Bottle Shop & Premium Wine Storage and Wine Education with wine tastings and private consultationsread more

Kristina is amazing and went above and beyond to help us with our storage needs! Really great…read moreservice and easy storage option

Francis is incredible and customer service over the top. You will truly benefit from doing business…read morewith them.