I've been using them for several years and I love the convenience of just dropping stuff off and…read moresaying "ship it".

If you require a receipt with a FedEx tracking number, this is not the place. You will walk away…read morewithout proof the package was dropped off at this location. Four hours after dropping off, still not showing in FedEx Tracking. Would not recommend.

Recently had very simple transaction in Greentree; 40 copies of graphics on peel and stick paper;…read morenothing special. With one other person in the store, and no one in front of me, it took the FedEx employee 5 minutes to make 40 copies. The entire transaction took less than 10 minutes. Not until I was about to pay, was I informed that, because of the $ amount, I was going to be charged an additional $17.00 same day fee. What? I questioned the employee about the charge, and he gave me the option of leaving the copies behind and returning the next day to avoid the $17.00 charge! The copies had already been made, sitting on the counter in front of me... How would returning the following day, make that charge less of a requirement for FedEx? Was there a time portal that would give back time to that employee, or reprioritize me in the queue. It was done - services rendered! I paid the $17.00, it wasn't so much about the money... I was more stunned by the absurdity. Train your employees to advise me of a policy prior to the transaction FedEx, or at least empower them with common sense and the ability to override a mistake.

I can't say enough great things about Ray C. and driver, Josh! They went above and beyond when…read morehelping me with my super heavy return!

I would like to leave this review for Omar. Who works at western ave - UHaul . He was very helpful…read moregreat conversation and has a positive attitude. He knows his job and help me understand the process of renting U-Hauls. Thanks Omar for doing a great job

I stopped in yesterday to buy some wardrobe boxes for my move. Chris, the young man at the counter…read morecould not have been more helpful! He jumped right up, came around the counter and showed me what they stocked in wardrobe boxes. He is extremely knowledgeable about the products they sell! Chris impressed the hell out of me with his great attitude, knowledge and can do spirit. If the manager/owner of this UHaul location allows him to get away they will be making a huge mistake! I would consider a raise for him! Great job Chris!! Thanks!

Highly highly recommend!! This is my first time using a moving company, I don't know about other…read moremoving companies but this one, they have made my life so much easier! Shannon was my moving specialist, she is super nice and responsive. I had a million questions and I was very worried about the move, she was very patient with me and walked me through each step, calmed me down. No hidden fees, everything's listed on the quote and if you have any doubt, ask Shannon and she can clear all your doubt out. On the day of my move, the crew arrived on time and were super efficient. All three of them were all very kind and they paid a close attention to the furnitures and all the fragile stuff. As I said, highly recommend. Really nothing to worry about, and if I ever move again, I will hire them.

We hired this company to pack and move our things in July of 2021. The movers were quick to pack…read moreand load everything onto their truck, but everything the movers did after they loaded everything was completely unprofessional and incompetent. After the truck left our old address, the movers took more than an hour to arrive at the destination which couldn't have been more than a 5 minute drive away. When the movers finally did come back with the truck, they were drinking sodas, so we assumed they just went to lunch. Nothing wrong there -- it was noon and people have to eat. However, at the end of the day they charged us for the hour they were at lunch (see attached photos). At the end of the move when we were unpacking, we saw that the movers had significantly damaged many of our possessions including our printer, an office chair, an office desk, kitchen supplies, our TV console, and had lost many items including the screws needed to reassemble our bed frame. The movers took no responsibility and just told us to search for the lost items in the old apartment (which did not have the missing items). Unfortunately we did not get an upgraded insurance policy as we did not expect a $240/hr company to be this bad at their work. We naively believed that a company with glowing reviews on the internet could do their jobs correctly. Nonetheless, we decided we would settle for the $0.60/lb reimbursement. After nearly a month before we finally got ahold of Prime Moving again for reimbursement, they simply denied that their movers had done the damage and refused to reimburse us for more than $100 for having caused nearly $500 of damage. Apparently if you don't take before and after photos of everything you own, they can just deny that their workers did anything wrong. It's truly a shame that this company won't stand by the quality of their work.

Easy to ship with self scanning service. No long lines if you have a pre-printed label.read more

I don't utilize this business frequently, but I have always found the people there friendly and…read morehelpful. There is always a line. I recently went there on a Saturday morning and there was already a line waiting for the store to open. The workers were kind and patient, and the line moved quickly. It was a good experience.

Movers were all very friendly and only two items were broken. They notified me right away. Most of…read moremy things were heavy so they did a great job on moving them in a timely manner. However, the movers were an hour late and showed up with an extra person than I was not originally quoted. Which is fine, if it doesn't change my quote, but what I was charged ended up being expodentially higher than what I anticipated based on the quote. Especially since I moved a majority of my items before they arrived. I had most of the items already ready and took apart and put together my bed itself. I even assisted helping move what I had left by loading the smaller items in my car. I moved most of the items before they even arrived so they had really only had the heavy/bigger items that I couldn't take myself. There were also 30 minutes I couldn't even find the movers, even after calling them. I had moved 6 minutes down the road but it took them over 30 minutes to arrive. I had driven back, double checked they got everything, locked everything up, came back to the new place, and still waited another 15 minutes. So they were off somewhere unknown to me. This also lowered my trust in their service. When I asked for an itemized receipt so I could double check how I was being charged, I never heard from them again. If you do decide to use this company, you should know that the quality is excellent because they take care in how your items are moved, their professionalism and communication is great but you may hear them complaining if items are heavy. I think the funniest comment I heard from them was "Everything is heavy Up in this Crib". I would recommend ensuring someone is there the entire time to ensure you track when they leave and when they arrive at the new location and have them itemize the receipt before sending you the bill. A vague receipt won't do to make sure you aren't overcharged.

Bang It Out Moving failed to complete my long-distance move from PA to NC in November 2024. During…read morethe estimate, I told them that previous movers had underestimated the size of my move. They assured me they would be fully prepared and that everything would fit in their truck. On moving day, after the truck was nearly full, they told me that several of my belongings--including a solid wood antique dining table and a bookshelf--wouldn't fit. They offered no solution at the time. After delivering the rest of my items in NC, I asked for a discount since they hadn't completed the move. They refused, but then offered to go back and pick up the remaining items, store them, and deliver them when they were next in the area. Over the next several months, I followed up repeatedly. They eventually offered to replace the table instead, but stopped responding when I proposed a reasonable replacement amount. I still have not received the undelivered items or any compensation. This company breached its written contract and has refused to resolve the issue. I've filed a complaint with the FMCSA and am sharing my experience publicly so others can make informed decisions.

We were in town & needed to ship something home so we swung in here on a Saturday about 10am - zero…read moreline, super helpful employee that taped the box for us, rung us up & had us out the door in less than 5 minutes! Fantastic!!

I live on Pius Street and have tried several times now to schedule a pickup for a few packages I…read morehave as I run a small business and every single time they haven't shown up to take my packages but still mark the pickup as complete. When I try to call the post office it just rings and rings and rings, no one answers. I am beyond frustrated at this point and considering stopping using the post office altogether.