Highly professional and quality service. They took care of all the things to be moved with care …read more They work together as a good team and move things swiftly and carefully. Hire these guys. They are the best.

They scammed me by adding extra hours with multiple shenanigans. They took long lunch break, they…read morestalled near beginning sending me on wild goose chase. They took 8 plus hours to move a one bdrm apartment 4.4 miles away

I actually had a great experience with this store, and was a little surprised to see all of the…read morenegative reviews. Maybe it's because I wasn't actually shipping something, but using their printing services. I had waited last minute (as always) to get some programs printed up for a show that I had on Thursday evening. Was a bit pressed for time, and wasn't looking forward to trekking out to Henrietta to us another well known printers services. Was pleasantly surprised to find that these guys do printing as well, and are right around the corner from my home. Even more surprising was their price per page was cheaper than the other place I was looking at, and the prices at that place were self serve! Placed my order online at about 10am and the site said that it would be done at about 3:30. Got a text at 12:30pm telling me that it was already done. Got to the shop, checked my order only to find that the pages hadn't printed longways, but vertical on the page. Freaking out because I thought it was something that I did, the employees were super helpful and explained that this happens often and it's something that you have to request in the notes section of your order. No questions asked, they reprinted my whole order for no charge. About 70% through the order I noticed that the pages, while printed in the right orientation, were printing upside down on one of the pages. Found out again that this was yet another thing that had to be special requested when placing the order. But, once again they restarted and reprinted the entire order for no charge. Not once did they make me feel dumb, or even balk at the fact that we had to go through this process 3 times before getting it right. I'll definitely be back.

service is horrible. they do everything in their power to be the most unhelpful people on the…read moreplanet. everything they told me i didnt already know. they lost my package. how you file a claim is stupid. everyone is inept and they refuse to do their jobs. why am i talking to a robot on the phone, repeating myself for hours. you lost my package and im the one having to find it for you. i dont work for ups. if i could go into the place and find the package myself i would. tracking says its at the ups store down the street. but service says all they can do is track it. and if the label is made wrong they send it back. HOW DID IT GET DOWN THE STREET FROM MY HOUSE IF THE LABEL WAS MADE WRONG? LITERALLY 3 BLOCKS FROM MY HOUSE A STRAIGHT SHOT. AND THEY "SEND IT BACK" APPARENTLY but it still says its at that location. fuck ups. fuck everyone that works there. you dont care about your customers. and neither does the "UPS representative" that you have to call. they all suck. fuck them all and learn how to do your job. why am i doing it for you. "this review is looking pretty epic!" at the bottom of this. SCREW UPS THEY DONT CARE im over here crying on the phone with them for hours talking in circles about this bs. they. dont. care.

Within an hour of me calling to place my order I was able to pick everything up. The boxes are of…read moregreat quality and they even included tape, bubble wrap, paper and even a permanent marker! Ken, thank you for making this so easy!

From the owner: Moving Boxes and Packing Suppliesread more

Let's Get Moving, is not just another moving company! What makes it the best company in Kingston,…read moreis its employees! I moved 10 days ago and I have unpacked everything. Nothing was broken, no walls were scratch, they dissembled the furniture and put it back together without damaging it, but above and beyond the material things was the respect, kindness, well behaved, helpful, punctual and care shown by the four movers that were involved: Abhishek, Amrit, Pardeep, and Vishal. Thank you for treating myself, my old an new place and my belongings so politely. The move that lasted 11 hours, ran absolutely smoothly. I was really impressed with the professionalism of the movers! They also moved my piano without any damage. I fully recommend this company. I have had many moves in my life, but never one so care free and excellent!

I placed a deposit for moving services but later decided to go with another company. When I asked…read morefor a refund, I was told the deposit was non-refundable. After I pushed back, they sent a call recording where the representative mentioned it briefly -- in about10 seconds, buried in a longer conversation. It was never clearly emphasized, and had I truly understood I'd lose my money, I never would have agreed. I asked them to waive the deposit as a gesture of good faith. They refused. Customers deserve clear, upfront communication about non-refundable charges, not a passing mention. Very disappointed.

Clean, safe, monitored facility and terrific staff!! Barb and John are wonderful! So nice,…read morefriendly, and a pleasure to deal with. My hat goes off to them. I had two storage units at this facility. The climate controlled ones are great. Clean and easy to use and get to. Also had two outdoor units and they were problem-free. After one year of having all my items in the units here, everything came out just as I had placed it in there. Zero issues. All items kept safe n' sound. If I ever need storage again, I will certainly go here! Hope to never need it again though. 5++++ stars!!

rented a unit for over a year. Didn't require it anymore so emptied it and found large framed…read morefamily pictures had water damage, and completely ruined. Put in a claim. almost Two weeks went by and no one had contacted me regarding the claim. after sending email with pictures. Over the week I called 4 times, never reaching a live person, having to leave voice message Each time. Was finally contacted to say claim was submitted and being processed. Two weeks later no contact again from anyone. Over the following two weeks 4 phone calls were not returned. Called a 5th time, only this time I went to the sales line, which is always manned by a live person. And as expected, call was immediately answered by a live agent in Customer Service, where again, I left a message requesting a callback from the Ajax location to call me. Message was delivered Thursday June 18 approx 2pm. Will update when I receive my callback.

Always courteous and kind. Whenever I ship high value items ($2000+) I use this store and this…read morestore only. If they pack they guarantee 100%. I am quite thorough and neurotic when I pack my items and many of my clients have commented on how well my items are packed. The only folks I trust packing besides myself is this UPS store and I know I get compliments when they ship as well, I have direct proof of it. Anyway. They are top notch when handling your precious goods. A++++

I have been very happy with the prints I have received. The staff were very pleasant and helpful,…read moreand the location is convenient.