TL;DR: For the really important stuff, trust these guys…read more Longer version: Was in Ithaca for a family memorial service; thus the ceramics and pottery we were shipping back to California had a great deal of value to us. How do you ship several pounds of bowls, ceramic art and sculptures? Could have used the Post Office, UPS Store, etc...and probably end up with a box of fragments when it arrived. Found Uncle Marty's on Yelp, and was encouraged by the reviews, so we drove the rental with a trunk full of ceramics there. Staff was very understanding, kind, and friendly. At the same time, while they were gentle on the items and very mindful of how to pack them, they were also very conscious of the cost implications, and worked through several different options to find the right number of boxes (and the right sizes) to ship off the items to two different locations (daughter in Chicago, us back in California). While it didn't end up being inexpensive (not Uncle Marty's fault...FedEx ain't never been the cheapest), I am pleased that every single item arrived perfectly packed, safe, and undamaged. I'm not sure if I'll ever find myself again needing to ship things from upstate New York, but if I do I know where I'll go.

I stopped here recently because I used to ship via DHL from my office, but campus is closed and I'm…read morenow not able to schedule a pick-up from the same location. I have a DHL account I've used for charging the cost of shipments; however, the person I spoke with at the front desk of Uncle Marty's while trying to ship out my parcel said that they have a specific retail export account number that all shipments get assigned to when being scheduled for pick-up... so they can't use alternative DHL accounts for charging shipments. When I offered to pay for the shipment with my procurement card, that seemed to be fine... until I inquired further about whether or not duties/fees could be charged to that same procurement card upon their arrival at the destination processing facility (I was shipping to Tanzania, and this is an easy process when shipping via your own DHL account). I've typically ensured our office - as the sender - makes payment on duties/fees for a parcel, at least within the last couple years (it expedites the delivery, and many international institutions in the developing world don't have the easily accessible means to pay for duties/fees on an item that's being provided to them as a donation). Since I wasn't able to ensure that duties/fees would be paid by me/my procurement card as the sender - and I couldn't use my own DHL account - I ended up leaving, parcel in-hand, without being able to get it processed and sent out via Uncle Marty's. I was also able to leave with a single plastic waybill packet, as well as a paper waybill... after specifically requesting both items (more than once). While DHL has certainly preferred folks go through their electronic scheduling system in recent years, that has proven to sometimes be problematic when shipping to certain parts of the world (given the need for indicating villages / areas that aren't especially known)... so I like to have a couple paper waybills handy, and I *HAVE* been able to ship out with paper waybills (i.e. without DHL rejecting the parcel because of a paper waybill) without issue. In the beginning of working from home back in March, I had gone to the Pack & Ship store that used to be on the corner of the Commons to ship out an identical parcel. There? No issues whatsoever (and yes, I used a paper waybill for that parcel). But that store is closed now, so I opted to try Uncle Marty's. Unfortunately, the process isn't as easy here as it was at the store on the Commons (which was so much easier because I was just able to use my DHL account number for any / all charges). TL;DR The explanation above probably includes more complicating factors than most shipments being sent out via Uncle Marty's, but it was my experience. The guy I spoke with at the desk was certainly friendly and answered my questions helpfully (hence the rating), but it's important to know the complicating factors of trying to use your own DHL account, etc.

They scammed me by adding extra hours with multiple shenanigans. They took long lunch break, they…read morestalled near beginning sending me on wild goose chase. They took 8 plus hours to move a one bdrm apartment 4.4 miles away

Highly professional and quality service. They took care of all the things to be moved with care …read more They work together as a good team and move things swiftly and carefully. Hire these guys. They are the best.

Terrible customer service. Had the ups pickup instruction page up with the pick up date and…read moreeverything, but ignored it and told me to call customer service?

The UPS Store in Gates on Buffalo Road is GREAT! I am frequently helped by AMANDA, shes friendly…read moreand knows the answer to every question. This store is always busy but staff work fast and efficiently. The store runs very well!

Within an hour of me calling to place my order I was able to pick everything up. The boxes are of…read moregreat quality and they even included tape, bubble wrap, paper and even a permanent marker! Ken, thank you for making this so easy!

From the owner: Moving Boxes and Packing Suppliesread more

Let's Get Moving, is not just another moving company! What makes it the best company in Kingston,…read moreis its employees! I moved 10 days ago and I have unpacked everything. Nothing was broken, no walls were scratch, they dissembled the furniture and put it back together without damaging it, but above and beyond the material things was the respect, kindness, well behaved, helpful, punctual and care shown by the four movers that were involved: Abhishek, Amrit, Pardeep, and Vishal. Thank you for treating myself, my old an new place and my belongings so politely. The move that lasted 11 hours, ran absolutely smoothly. I was really impressed with the professionalism of the movers! They also moved my piano without any damage. I fully recommend this company. I have had many moves in my life, but never one so care free and excellent!

From the owner: Our skilled moving staff at Let’s Get Moving can handle any size move, and that’s a fact. We treat…read moreevery moving operation with the utmost care, using high-quality packaging materials, experienced home movers, and first-rate customer service to reduce all possible stress. Our full-service movers in Kingston understand the importance of a home and want to help you settle into your new one as soon as possible. We have moved happy customers into brand-new homes, flats, condos, and other residences for a long time. Our Kingston movers and packers do more than pick up and put down the clients’ items. They take care of everything. You should call our representative if you require packing services, furniture assembly or disassembly, or other services. We want to serve as a one-stop shop for all your requirements. Let’s Get Moving works hard to offer all our moving customers the same premium moving services, peace of mind, and affordable moving costs, regardless of where they are moving or how much they bring.

Clean, safe, monitored facility and terrific staff!! Barb and John are wonderful! So nice,…read morefriendly, and a pleasure to deal with. My hat goes off to them. I had two storage units at this facility. The climate controlled ones are great. Clean and easy to use and get to. Also had two outdoor units and they were problem-free. After one year of having all my items in the units here, everything came out just as I had placed it in there. Zero issues. All items kept safe n' sound. If I ever need storage again, I will certainly go here! Hope to never need it again though. 5++++ stars!!

From the owner: Welcome to Access Storage - Ajax, we are conveniently located at 475 Harwood Ave N. We provide safe…read moreand convenient storage solutions in Ajax and across Canada. In addition to moving and packing supplies, we offer safe and secure Ajax heated storage units, drive up storage, and auto storage solutions. At Access Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities. Shop Canadian. Store Canadian.

Always courteous and kind. Whenever I ship high value items ($2000+) I use this store and this…read morestore only. If they pack they guarantee 100%. I am quite thorough and neurotic when I pack my items and many of my clients have commented on how well my items are packed. The only folks I trust packing besides myself is this UPS store and I know I get compliments when they ship as well, I have direct proof of it. Anyway. They are top notch when handling your precious goods. A++++

I have been very happy with the prints I have received. The staff were very pleasant and helpful,…read moreand the location is convenient.

Their appraiser Rob claimed that large furniture would be wrapped at their warehouse so all my…read morelarge things like dining table, sofa, bed etc... taken directly to the truck unwrapped. That was a lie. When receiving my container most of my furniture was damaged and not wrapped. My couch cushions were just thrown on top of a pile and terribly stained. 80% of my wood and metal furniture had damage after my long distance move. Even a cherry table which I listed as a high value item. Had a major gouge on one of the leaf extensions and three of my chairs were stained and scratched. I would say that if you value your furniture and don't want to deal with insurance claims. Stay away from this company.

You get a great deal with this moving company. However, be prepared by knowing your rights and…read moreasserting your authority. I could tell that the moving crew dismissed me right away because I am a young WOMAN. All of my dealings with the company over the phone and via email were superb regarding my move from Connecticut to New York. Tanny was quick to communicate and listen to my concerns. However, I was very displeased by the moving crew headed up by Paulo from the New Haven area. I disclosed all of this to the company (they were sorry), so this review should not be a surprise. 1. Paulo was unwilling to complete an inventory until I threatened to call the office. 2. Paulo was unwilling to give me a copy of the inventory pre-trip until I threatened to cal the office. He said it was not customary. 3. Paulo was unwilling to let me check off my numbered boxes at arrival until I showed him in the papers that it was my right to do so. 4. At the arrival point, he asked to see my copy of the inventory form. He wouldn't say it but he had failed to take a complete inventory and was actually adding boxes as they arrived and then lied about it. 5. He damaged my bed frame, shelf, and TV. When I commented, about the shelf he said it was just some paint that had rubbed off on it. He proceeded to scrape more of the coating off trying to prove it was just some paint. 6. A lot of my large goods (lamps, shelves) were not wrapped and were free to move around the truck. 7. He was upset that I lived on the second floor of a house. When moving my boxes out, they were practically thrown down the stairs. 8. They wrapped up my plants and cleaning chemicals and placed them in a box in the truck even though I said not wrap them and the moving company said not to move cleaning supplies.