Hector was very helpful, polite, and patient. He was able to resolve all problems that came up.read more

Russel is amazing, very helpful and kind. the facilities are very clean and convenient. they helped…read moreme change units a few times to meet my storage space needs and budget would be 5 stars if the corporation stopped constantly up the rent every few months, sometimes up by 50 dollars or more. unnecessary and also not in line with what other places charge for the same space. if they weren't constantly increasing the rent I would have stayed.

They charged us for an extra month after we moved out, despite promising not to…read more I have called customer support 4 times and every time they say the issue will Be escalated and resolved within 72 hours. But it never is. And they never call back. I don't blame Karen in shrewsbury, I blame the storage customer support and upper management.

We had two units there for over two years. Almost impossible to contact management. The central and…read morelocal management is absolutely the worst. When a credit card lapsed they failed to contact us and this led to almost losing all our stuff and having it be auctioned off. Staff were almost impossible to reach by phone. Staff rarely on site around ten am which led to numerous logistical challenges for us. They will put their lock on the unit so you can't access your stuff. Avoid this place at all costs.

This is a new facility that just opened on Nov. 1. It is climate controlled and so clean…read moreand bright! The lobby area has space for business office and a meeting room. I am storing my beautiful RV in their back parking area which is paved and well lit. I have only stored her in a covered heated garage in the past,so I am nervous about outside storage. Now that I am feeling more confident that I have this great storage spot. And December rent is free! The manager is very helpful and organized as well! I have seen plenty of storage places in the last 4 years, and this is definitely a winner!

I had to move my son from his College apartment in Amherst after graduating to his Job location in…read moreNewton and this location was perfectly located. We had to keep his stuff in storage for 3 months. The facility is outside of the City limits and easy to get to. Its a very quiet location and very large in size. Cost was reasonable, and much cheaper than the city competition. Has plenty of carts to move your stuff into an elevator. Has great pull-in garage area for unloading. Staff was very friendly and all transaction management is web based. A1 in my book.

I went into the office to ask a question but Jen is very rude and condescending, Jen acts like she…read moredoesn't want to do her job.

From the owner: Looking for secure self storage in Northborough? Storage Rentals of America offers clean, climate…read morecontrolled storage units with flexible month to month leases, ideal for moving, business storage, or military storage. Our facility, conveniently located near Downtown Northborough, Shrewsbury Center, and Westborough Center, features enhanced security measures for peace of mind. On-site moving and packing supplies make the storage process easier and more efficient. Our friendly customer service team is available 7 days a week to help you choose the right unit. Reserve online, by phone, or in person today!

W just moved in to are unit this morning and had to write a review since the experience surpassed…read moremy expectations. The Assistant Manager, is incredibly helpful, and this facility is transparent, honest, clean, and friendly overall. Also, you can rent UHaul trucks and vans at the facility, which makes it very convenient. I'd highly recommend this spot for a well run and professional storage facility.

I absolutely love Value Store It in Worcester,Ma. The 2 gentlemen that run this business,Eric and…read moreShaun,are so polite and professional. This storage facility is clean,in a great location and very reasonably priced. I will recommend this location. Sincerely,Kim & Rob

I picked this place because they didn't have a lot of reviews talking about raising rates once you…read morewere moved in. They have now done that to me on the second month: from 100 a month to 170. Avoid avoid avoid.

Wasn't even in the unit a month when they jacked up the rent more than 20%. No explanation. They…read morecan't even replace a rubber key pad cover which you can't read . The placement of the bollards (key pad protection) was not though out for ease of use either, you pretty much have to exit your vehicle to punch in your entry and exit code. I know......small potatoes but for $221.00 a month you would think they could provide a little more!

I don't usually write reviews. but I felt that the great experience that I had at 10x Self Storage…read moredeserved my taking the time to write this one. I had looked at several other storage facilities in the area when I was selling my house and moving into an apartment and needed to store some of my stuff. 10x Self Storage beat all of the rest that I looked at. The manager that I first met with was excellent and and explained the whole process to me who hadn't rented a unit previously. The facility is easily accessible and conveniently situated with lots of parking. It is climate controlled and the inside access is great as opposed to other facilities which only had access from the outdoors and were not climate controlled. The building is kept very clean which I appreciated.

I had a great experience at 10x - their facilities are top notch, and they run an honest business…read more The facility I used (Pullman Street in Worcester) was staffed regularly, always spotlessly clean, climate controlled, and the staff was always responsive with questions. Previously, I was at a competitor. I had a small 5x10 unit, outdoor access, not climate controlled, and part-time attendant. I went there because it was close, and they had a "first month free" offer. I never actually got that free month, and they raised my rates twice in a six month period by a large amount. At first, it was $85/month, then two months in it was raised to $133/mo; then I got a notice in November that it would be raised to $180/mo right before Christmas. I decided it was time to move out and find some place better. I got a unit at 10x Self Storage on Pullman Street. The unit was 10x10 (actually a little bigger), indoor, and climate controlled. At $175/mo, it was a tad cheaper than my previous unit with way more benefits. They offered 50% off for the first three months, and actually stuck by the offer (unlike the previous place that never gave me the promised free month). I used the 10x10 for a year, then downsized to a smaller 5x5 unit at $59/mo before moving out (I no longer needed extra storage). I really appreciate a company that doesn't bait-and-switch, and that doesn't get you into a unit only to jack your rates up. I found 10x to be an honest business, top quality, and a pleasure to do business with. I recommend them, and would also use their facilities again.

Five Stars! I just wanted to share how amazing Miguel was during our visit to CubeSmart. He was…read moreincredibly kind, helpful, and informative truly went above and beyond for my family. Not only did he help us get signed up quickly, but he actually came from the Clinton store to assist us. That kind of dedication is rare these days! Miguel made the whole experience smooth and stress-free. He's a great guy and definitely deserves a promotion if that's something he's looking for. Thanks so much, Miguel we appreciate you!

don't use cube smart storage they charge you $4.64 convenience fee to make payments online or with…read morea credit card what a rip off they only way you don't get charged is to pay in person! SINCE WHEN DO YOU PAY TO PAY A BILL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!