Meredith helped me out tremendously from transitioning from my old storage to my new one. She took me around for me to view the units before I made my decision and was super helpful with my payment process. read more

If I could leave a zero I would - it's actually possible for them to double your rate without you knowing - until it hits your bank account. And then you'll be told there's nothing they are going to do about it. In this economy where I'm having to make choices between buying bulk chicken packages for meal prep or putting gas in my car, this was absolutely devastating and the lack of solutions or even communication was shocking. Run, do not walk, to ANY other storage fascility or you'll find yourself having to go hungry because of the surprise jump in rates soon after you sign the contract read more

Anastasia is a pleasure to work with. Within 30 seconds of reserving my unit online, I immediately received a call from her. She thoroughly explained everything about the rental process and gave me a wonderful tip about saving some money. She answered all of my questions. She left me with an overall trustworthy feeling that I chose this location to store my belongings. Excellent customer service right off the bat! Thank you Anastasia! read more

Anastasia was a great help every step of the way. She made me feel like family. The space was clean, and easy to navigate. The app made it really easy to rent a space. read more

I have been thoroughly impressed with Anastasia and Extra Space Storage. I reserved a space online and received a call from Anastasia to welcome me and to offer additional details about entry. She is a real asset to Extra Space. read more

Safe and secure storage. Very Friendly and helpful staff, reasonably priced. Moved here from Ct to an apartment and needed Some additional storage until we finally found a house. read more

I had the absolute pleasure of doing business over the phone with the manager Anastasia at the Extra Space storage facility in Taylors, SC. She was extremely helpful in explaining everything and answering questions and made me feel like we have been friends for years. Excellent example of what great customer service is. Although we haven't visited the facility in person yet, my first impression is A+. read more

What a bad experience! Upon move in, we prepaid 3 months. When we went online to pay the upcoming months, we saw our rent was increased 75% with absolutely no notice. Despite negotiation with this location & their district manager, the best rate we got was a 40% increase. If we had any notice at all we could have prepaid & avoided this. It was cheaper for us to move to Prime Storage who offered a much better rate. Even paying for the move, we made out better than staying with Extra Space on Wade Hampton. A waste of our time and energy. read more

During CoVid, my family and I were moving to Greenville and unexpectedly needing storage quickly. Extra Space was so kind, affordable, clean, and easy to work with. I'm thankful for Anastasia. Our family felt taken care of. read more

Great hours and rate!The staff that helped me rent my unit was extremely helpful! The process was quick and easy and the location is very secure :) read more