Superior Cleaning Solutions responded to my request in a timely fashion. The technician Marico…read morearrived within the specified time window and asked me if I had any questions or concerns. The carpet looks so fresh and clean. I will definitely be retaining their services in the future!

We wanted our stairs, hallway, and landings cleaned along with pet deodorizer. Superior was very…read morequick in getting me scheduled and my estimate. I appreciated that I'd know the cost up front before they showed. Scheduling was very quick and went through text so I didn't have to get on the phone. I love ease of access for setup and cleaning. The team showed up earlier than expected and I appreciated that as well. It didn't take too long and they let us know what they'd do and how long it would take for the carpet to dry. The carpet feels and looks clean.

I got my air ducts cleaned here and he was super thorough. Explained everything from the process…read morefrom start to finish. Along with cleaning everything and making sure everything was nice and clean for me. I did shop around before picking a service and the rates were similar, but the customer service is what won me over. Highly recommended.

Great job on time carpet look great came in on quote highly recommend would call the next time I…read moreneed carpets cleaned

Took a 5x7 area rug to this cleaner which was a 35 minute drive because they not only cleaned the…read morerugs but also repaired them. I called them in advance and told them about a burn mark and damaged fringe. They asked me to send pics, which I did, then they told me to bring it in for evaluation. I took it there and they quoted $135 with a special. When I picked it up, it was $195 and they could not fix the burn but they neglected to tell me that beforehand. Next time I'll call Stanley Steamer - better use of my money!

They did a beautiful job cleaning 2 Moroccan hand knotted wool area rugs. I had been nervous about…read morehaving them cleaned. I'm 100% pleased with the quality of work, how quickly they were ready for pick up, and the great price. I even got a complimentary fringe comb. Highly recommend them!

Walk on by. Not the company they were under their new ownership. I gave old McDowell's a 5 star…read morerating. I recently brought a rug in that I have brought in to another cleaner in Boston 2X and Old McDowell's 1x (all 3 times very dirty and it came out looking brand new. So beautiful, outstanding transformation, is how I would describe it. I Just had this same rug done by under new management McDowell's and the back of it is gray almost and the color much darker in color like the water they washed it with was gray/black and dirty and it was not well rinsed. It's improved, definitely shows some sign of cleaning, but the color of the rug is MUCH darker and has a grey cast. It's ugly. This was nor washed well. I can't tell you how beautiful it came out the 2x in Boston and the best of all times when old McDowells did it. S ame rug. It was far less dirty t time then those other 3. I don't know what was done here, but truly disappointed, that my rug is now a different color and looks grey, like they dipped and washed it in filthy water. this was not washed in clean water and was not rinsed enough times. I had heard negative things from people about the new ownership, so held off on cleaning this as I figured they would get their sea legs. Apparently, not so. This is a rug that when properly cleaned is very light and lovely and really brightens up and is much lighter, it has NEVER HAD A GRAY UNDERSIDE. I don't know what you did but it looks awful. really yucky. Rug was not even wrapped, something other co's did. I think i could have dragged this out on my parking pad and cleaned it more effectively.

BEWARE. The McDowell's Rug Cleaners established in 1835 is no longer in business. Several years…read moreago Its name was bought out by a local rug dealer that instead sends out cleaning to an evidently less-competent processor. It ruined the fine Chinese silk rug I warily brought in after decades of relying on McDowell's for all my orientals. Not only is its sheen now obliterated by overly-harsh treatment, but stains and soiling remain, Overall the surface is brighter. To be fair, at drop-off the dealer advised that a rug so soiled might well have to go out again to a second firm for more thorough cleaning. I declined, knowing that the McDowells l knew always succeeded in restoring pieces in similar condition. Its expert specialists performed all the work themselves, adding relatively little cost when extra care was necessary. At pickup the dealer attempted to stuff the bound rug into my arms without display. Upon inspection I expressed displeasure with the outcome. He wryly noted, "Silk rugs are meant to be hung on the wall." Wish I had asked, "Then why do they have two fringes?"

Great company! Very efficient, kind and professional. Super reliable and updated me frequently. Did…read morea great job on my huge yard and priced me very fairly. Will definitely hire again!

Requested clean out of basement window well. Service was completed as requested and value was…read morereasonable.

Quick response to my inquiry. Needed two flight of stairs and living room carpet cleaned. The…read moremajority of stains removed and brought life back to cream carpet. Communication was prompt and the invoice was more than reasonable.

S.R.K. cleaning is the only carpet cleaning service I will ever use after my experience. Derrick…read morewas a true professional who came out to my house on short notice and cleaned two full floors in my house. He was very thorough and explained everything he was doing and did an amazing job lifting stains that I thought would never come out of my 7+ year old carpet. Not only does my carpet look almost brand new again, but my house smells and feels a million times cleaner. Even the stairs look amazing! His price was more than reasonable and I can't express how grateful we are for him being able to come out so quickly. Thank you so much Derrick!

They came the same day and were able to get out a red ink stain on my new sofa. I highly recommend.read more

This was my first time having my carpets professionally cleaned - and I was very satisfied with Tim…read moreand his services. I was able to book an appointment online in less than a week. Tim communicated with me the day of my appointment to let me know his ETA. I had booked a "3 room" cleaning, but when Tim arrived, he actually gave us a discount because our house is small. He was friendly, efficient, and did a great job. I will utilize his services again in the future.