Hugh's Body Shop repaired my Nissian after a front end collision. They staff was professional and…read morepolite, they answered all my questions and finished the job quickly, returning my vehicle much sooner than I expected! They even washed my dirty car, I hardly recognized it. It looks great and I'm so pleased! Thanks so much To the Hugh's team!

Let me just say this was an absolutely horrible experience from start to finish. I don't want to…read moreexaggerate or be dramatic, but I want to strongly encourage you to take your business elsewhere. If you're already dealing with the stress of a car accident, the last thing you need is a shop that adds more stress, confusion, and pressure to an already difficult time. Here's exactly what happened: I chose Hugh's Body Shop after getting several quotes. On the surface, their shop looked clean and professional, and although they were the most expensive, I figured quality would justify the price. Unfortunately, that assumption could not have been more wrong. From the beginning, I explained clearly that I wanted to keep costs down by handling all the interior work myself -- things like reinstalling the seats, airbags, seat belts, and trim. I only needed them to handle the door and corner of the cab. The quote I was given was high but still within reason, so I agreed and scheduled a drop-off date about a month out. After dropping off my truck, communication and timelines completely fell apart. A job that was supposed to take a couple of weeks turned into months. Every time I checked in, I was told "just a little longer," but progress was always delayed. When I finally went to pick up my truck, I was shocked to find a significant upcharge added to the original agreed-upon price. When I questioned it, Jared reviewed the charges and admitted to me that I had a point -- so he initially agreed I could pay the original quoted amount. But when I handed him the check, he refused to give me my keys unless I paid the extra balance. That kind of behavior -- holding my property until I paid more than we agreed on -- felt like bullying and intimidation. I was stunned and just wanted my vehicle back, so I reluctantly paid the additional amount. The justification for the extra charge was "additional frame time." But I had personally measured and photographed my truck's frame before leaving it with them, and when I got it back, nothing was different except a bit of spray paint. On top of that, there were new issues with my truck that were not part of the original damage. Jared told me in person that he'd fix those, but when I followed up by phone, he refused. This experience left me extremely disappointed and concerned for others. What looks like a reputable business seems to be run by someone unprofessional, dishonest, and unwilling to stand by their word. Please -- learn from my mistake. There are plenty of honest, competent shops out there. I truly regret trusting Hugh's Body Shop with my vehicle.

I had to get work done on my Volkswagen and no mechanic around the Virginia area would work on it…read more So I took it to hometown auto and they diagnosed it and fixed my car fast and did the work right! Mike and his crew are awesome! Definitely will be back

Very friendly and helpful folks. Broke down on the highway while traveling through VA with my…read morecamper trailer in tow, and they towed both my truck and camper for me. They got me in super quickly to diagnose the truck, and had it repaired and ready to get back on the road by the next morning. Even checked and filled all the truck tires and camper tires for me. Could not recommend these folks enough, if I lived in VA I would use them for everything.