Conner is beyond words Quality Customer Service!!!!!!!!…read moreI take my Cars there and my Family does as well

Made an appointment for 11:30 and was greeted on time. I had a bolt in my tire and they fixed it…read morewithin the hour. The coffee and free water was a nice touch while waiting a few extra minutes!

This place is terrible. my car was in the shop for 3 months. Transmission getting replaced. The has…read moreto send work to other shops to do his repairs. Also, he has to get someone else to calibrate the replacement transmission. After getting the vehicle back a month later, it starts making a whining noise. I read up and it says it possibly low transmission fluid. I check the dip stick and it doesn't even show up on the dip stick. I have to add 3 quarts of transmission fluid. A few days later, my AC does not work. I take it to another shop and they tell me carrier bearing housing is missing. Likely from when they replaced the transmission, they didn't put this back on. I would highly suggest not using this place.

Great shop with the owner going out of his way to help. Took my car in spur of the moment brought…read moreit back and he and his other mechanic put it on the lift and diagnosed the problem and will be repairing it next week. Fair and honest and so helpful. Thank you Sam.

They are a well known established foreign makes Service and…read moremaintenance center in the Roanoke area. Extremely friendly and go out of their way towards providing the best and knowledgeable service. I have both my BMW and Porsche worked on there over the years.

Took my car in for an oil change, inspection and a general once over. They were very nice and did…read morethe work they promised. Car was ready earlier than expected. I will be using them again!

I would like to start by saying we are loyal customers of BRTA, we have referred several family and…read morefriends to this location. Up until this last visit, we have been nothing but pleased. We brought our car in for a brake issue. While working on the brakes, they told us it needed a steering repair and new tires. We picked up the car and scheduled a time for the steering repair. The repair was supposed to take a coupls of days, they had the car for several weeks. I left a message for them to quote me tires while they had it, so we could possibly get they done while it was there. There seems to have been a change in front desk staff, the previous guy was also super friendly and helpful. The new person acts like he's miserable every time you call. He stated he didn't get my message but could work up a quote for tires. I didn't get the quote until I called to pay for the steering repair. We found cheaper tires somewhere else, had them delivered to the shop and scheduled a third visit in a month. The front desk person told us to bring it back the following Monday at 11 and they would put the tires on. While I was on the pone with him I told him the brake light has been on ever since they fixed the brakes, the power washing fluid container has also been leaking since they repared the steering. My husband took it in at 11, as requested and was told they thought we were going to drop it off. The front desk guy went to the back and talk to the garage staff, my husband could hear him cursing and complaining about us bringing the car in and not dropping it off. Then, my husband mentioned the brake light and he said we'd have to make another appointment. Our car has been in the garage for nearly a month and still is not completely fix. Every time we call to ask a questions, the guy at the front desk has an attitude of he doesn't want to speack to anyone, and our questions are not answered. I have never experienced this at this garage, but it is enough that we are considering a new gagrage.

very terrible customer service. they accepted my vehicle (05 6.0 powerstroke) and knew absolutely…read morenothing about it and should have no business accepting vehicles in that category. They had my for over a only one hour and wanted me to replace something absolutely absurd. My had a crank no issue and they called me multiple times after me requesting them look at it their answer was my brake module. After doing further research just on Google and calling multiple other diesel shops they could assure me that was not the issue after telling them to not touch my vehicle any further and I will pay for service and pick up my key very next day. once I got there the next day, their customer service was very crappy and pissed poor attitudes When I wanted to know what I was paying for when they told me false accusations on the problem I still had to pay the most expensive hourly rate for They me over $150 and in my personal opinion, I not paid over 50 for just a simple diagnosing which was the wrong information to begin with. Lastly, but not least the part they wanted me to replace well over $1000 so keep in mind what I saved and whomever could save on using ou another service shop...

I brought my vehicle to Blue Ridge Truck & Auto for an annual safety inspection and rear brake…read moreservice. From start to finish, the team treated me with professionalism and respect. There was a minor mishap involving damage to my windshield due to improper visor tint strip removal during the inspection process. What mattered most to me was how it was handled. Richard, the owner, stepped up immediately and made it right. That speaks volumes about his character and accountability. Most importantly, the brake work itself is excellent. The car drives smoothly, with no shaking, wobble, or noise. The stopping power feels solid and confident. As a disabled Marine veteran, respect goes a long way with me. Every interaction was courteous. I was addressed respectfully and treated with genuine consideration. They took care of me and ensured the vehicle was safe and properly repaired. I appreciate businesses that stand behind their work. Blue Ridge Truck & Auto did exactly that.

Having some car trouble and called around they were one of the few shops to have availability. I…read morebrought my car in the next day and was warmly greeted, adequately communicated to, and well informed about my options. I am super impressed with the quality of service that I received. Grayson is awesome. Would highly recommend this shop for repairs

My gas door latch came off and the gentleman at Affordable Car Care put it back on in no time…read more Fast friendly service as always.

Robert and his crew over at affordable car care are the best! they are fast, efficient, and very…read morereasonable on their prices. I had issues with another garage trying to tell me this and that was wrong with my 2020 4-runner, so I took it to Robert and his team for a second opinion. they were able to get me in the same day I called and did a thorough inspection and let me know my vehicle did not have any of the issues I was originally being told about. I will definitely be going back to affordable car care for all my vehicle needs.

Very nice guys who were really respectful, communicative, trustworthy and eager to help…read more Unfortunately, their diagnosis was not exactly right for our needs, but we appreciate their efforts and kindness.

These guys were great! I got a flat tire on a college visit trip and needed to have it patched…read morebefore the 8hour trip home. The manager Al was super friendly and had us in and out in 40 minutes. He offered all sorts of hospitality while we waited. They reloaded the spare and all of our luggage and we were on our way!

My 83 yo mother took her car for a $20 inspection and they replaced a $6 bulb - charged her $81 for…read morelabor. They didn't give her a quote before doing the work. Never ever again. STAY AWAY and find a reputable place to do your repairs or inspections.