Very poor communication from office staff and they are very rude and they falsify documents on…read morepatients profiles and if you are rude back they ask that you find a new care provider very poor business in my opinion definitely don't recommend anyone go here..

Dr. McFaden and his team have always made me feel like they are invested in the overall health of…read moremy eyes and the quality of my vision. They are compassionate and passionate about their care.

I LOVE this place! Dr. Paulk is amazing and so are his staff. I had an emergency back in November…read moreand it turned out to be a very serious diagnosis in which I am now being sent to UAB. Dr. Paulk caught it and knew what to do right away. There is no long wait times and they make sure you are taken care of!

I have been coming to this practice for years. The office is so nice and is always clean. My…read moredoctor takes the time to answer all of my questions and I never feel like I'm being rushed. I had the most thorough exam and was even able to wear contacts for the first time! I didn't think I would be able to wear contacts because I wear bifocals but my doctor put me in a multifocal contact lens and I love them!

He almost blinded me. The paperwork shows it. What could he do for you? Worse yet, what could he do…read moreto your kids? It took 17 years and thousands of dollars to stop the progression of the disease he ruled out. Don't gamble with your eyesight. If you have any questions about my experience, give me your email and I'll be more than happy to describe to you what happened--and how Dr. Sepanski told me to go F@#$ off when I asked for his help. Don't gamble with your vision.

My wife and I have been using Dr. Sepanski for over 7 years and we have always received…read more nothing but excellent care from Dr. Sepanski and his wonderful staff. I had surgery 4 years ago to correct cataracts and I had wonderful success. Today I went and had my eyes checked and I am proud to say I still have 20/20 vision, and at 75 years of age that's pretty darn good. Gregory and my family have developed a relationship that exceeds Dr. patient relationship and we feel the same way about his excellent staff. Gregory the only thing that I can say is my wife and I give you and your staff a thumbs up, please keep up the excellent work.

In October of 2025 I went to the Marianna store for an eye exam and looked for frames at that…read morestore, I didn't see anything that was fitting me just right, they suggested I go to the Dothan office that they had a larger selection. I went over and found a pair that I liked, sat with one of their SALESPEOPLE and was told that after insurance my TOTAL would be $400. I paid for the sunglasses and asked for them to be sent to the Marianna office because it was closer for me to pick up. I was sent or received a message a couple to a few weeks later that my sunglasses were ready for pick up. I went to the Marianna office and they told me they did not receive them they were still in the Dothan office, I was going away that weekend and wanted the new glasses so I drove to Dothan and picked them up. Fast forward a couple months I get a bill for $1100 for my glasses. Make a call to the Dothan office and they say it was never submitted to the insurance company and said they would submit it. Now 6 months later I get a bill for $92 for sales tax on the glasses that I paid $400 for. These guys play a lot of games with their billing and making the numbers look better than they are! I guess the first girl doesn't know how to add the tax to my "TOTAL" before the sale. The other people don't know how to add my insurance to the sale and the other people don't know how to ship the glasses to Marianna like I asked before they tell me they are there. Not very professional! Typical salespeople!! BEWARE!! For me NEVER AGAIN!! TOO much stupidity for a pair of glasses!!

March 9, 2026 In January 2025 and February 2025, I had…read morecataract surgeries with lens implants. I have used Eye Center South previously and had no problems, in fact, I had a great experience. However, this time proved to be a different story: (1) I was misled in what the results of the lens implants should be (how well I would be able to see after the implants), (2) the review of past history, current tests, and results of the surgery were ignored, (3) there were not follow-ups at the office the day after each surgery, only a phone call from a staff member (4) the CRNA made rude comments just prior to surgery and the doctors made rude comments during follow-up visits, (5) there was a good size skin tear on the end of my nose when I awoke from the 2nd cataract/implant surgery-this was totally avoidable-there is NO reason for it other than being too aggressive in pulling the tape off, and (6) the price for lenses was $920/lens higher than what other local ophthalmologists charge. **The positive is that the nurses and receptionists were professional and helpful.

Dr Weeks is kind, thoughtful, considerate and patient. He takes time to explain procedures and…read moreanswer all my questions. i have found his staff to be efficient and courteous. i see Dr. Weeks for glaucoma and other issues and he did my cataract surgery with excellent results. I highly recommend him!

Seems very knowledgeable to me. This includes his assistants. I had lots of questions this morning…read moreand they answered them all. I saw another review that implied that he pushes cataract surgery but that certainly has not been the case with me. I keep asking for it and he says that I really don't need it yet. I'm seventy five. I also like a video board that he has in the room that allows you - while you're waiting - to research several things such as eye anatomy and diseases. I was able to use the Board to look at my current glaucoma condition, what it meant etc. I highly recommend Dr Weeks. He is certainly smart enough; he began his studies with a Chemical Engineering degree from Auburn.

I highly recommend using another facility!!! Not even one star but it made me do it to post the…read morereview. I went into the office with my elderly mother a few weeks ago for a consult on cataract surgery. I waited in the waiting room room until she was done. I noticed a few agitated customers but wasn't my problem so I blew it off. My mother was scheduled for surgery so we did the surgery then immediately left the surgery center and went to the office site for the dr to check her. I made no pit stops on the way between the surgery center and the dr office. I am parking and the receptionist calls and says how much longer until you arrive? I said well I'm trying to park and we will be in. I walk in before my mother(she's still sluggish from anesthesia or whatever they gave her). The receptionist doesn't say hi how was surgery nothing to greet in a friendly manner. She says"Ms Pace" I said yes ma'am she says" you have a balance of 34$ when will that be paid". I said well can't it wait until we are leaving I mean I just parked and ran in to tell you she was here. My mom gets called back. The nurse and dr were great. I go out before her to pull the car under the awning at the door to pick her up and retrieve my credit card to pay the balance because I said I would at check out. I walk back in to the check out receptionist being loud with my mom and the other receptionist yelling at her saying I would pay at check out. I had my credit card in hand to pay the bill when I came back in. My intentions were to pay it until I heard the harassing going on. My mom had no clue because she was still drunk on meds when we originally got there. This is not appropriate. This is the poorest customer service I have ever seen in a medical facility. You work in the medical field and have no empathy for the patients coming in and out. My mother had just paid the $240 co pay for the surgery. She Had no clue she a had balance for a test that insurance didn't pay for. After I seen the way they treated her less than two hours from having a procedure done there was no way I was paying. That $34 can wait. You have elderly people coming in and out of that office daily. I would bet my life 90% of those people are on fixed incomes. But there had to be an approval given to let the bill slide until she returned for a follow up from her procedure. These patients are dispensable and replaceable to this office. The check out receptionists walked away from me when I put her in her place to continue yelling from an office in the back of the building. As a postmaster, I would never allow my front end workers to be so rude and lack so much empathy for my customers. And you shouldn't either. I hope they don't treat their mother the way mine was treated. A smile and how are you today goes a long way. I will make sure that every employee of the usps knows not to use this place because your front desk people are awful humans. Do better with your front desk positions!!! Hire people that want to work and love their job. Not these crabs in the sand that want to bite everyone that walks through the door. These elderly people deserve respect.

Dr. Kelley at ESA performed my cataract surgery, and it was outstanding! From the initial…read moreconsultation to post-op, their care was top-notch. The surgery was smooth, recovery seamless, and my vision improved significantly. Plus, Dr. Kelley's expertise isn't the only thing easy on the eyes! Highly recommend for his skill, compassion, and stellar results. If you need ophthalmological care, he's the one to see--literally!

i have been wonderfully blessed with terrific eye sight. Up in age now and it calls for an eye…read moredoctor. I have seen 3 of these in my life time, so it might make me unqualified in some folks view. My experience with Dr. Rowland and staff was nothing short of super great. Every test was completely explained, even repeats because my hearing is also fading. Go and see for yourself and do a review. Highly recommend Dr. Rowland.

The doctors are wonderful, the billing and receptionists could use some education in personal…read morerelations skills.

I am very pleased with ITEC. All the staff are very friendly and professional. I am a patient of…read moreDr. Izer. I trust him very much. I got a new pair of glasses at the Optical Dept. and I am very happy with them. I would like to give a shout out to Kathy who checked my eyes before Dr. Izer comes in to examine. She is very knowledgeable and very friendly. Jill, along with the other ladies in the Optical Dept. are also very nice and professional. From the time I walk in the door until check-out, I have always had a good experience. Thank you so much!

STAY AWAY FROM THIS PLACE !!!!! Please I Wouldn't recommend…read more The doctor was never able to tell me my daughter had an issue with both eyes after several years, Another doctor from out of town discovered the issue, he raised his eyebrow when i told him she has had an eye doctor in eufaula since she was a little girl , Plus the doctors both always look bother and antisocial same goes for one lady in specific at the front desk and then the older bigger lady who handles the insurance who is always talking loud to the poor elderly people talking about and I quote " if you can't pay today , you can't be seen because your insurance doesn't pay for this " Like LADY chill go to a little room and explain this to them in private , why do the rest of the patients have to hear their business? We definitely need new optometrist in town , a more compassionate one.

The receptionists are so unhappy all of the damn time. Always an attitude. Giving each other…read moreglances like we're in Mean Girls. The times are not accurate on the door-- or they decided to close 30 minutes early and assumed no one would notice or care. They were very rude about my hair being in the way of some things. I can only control it so much, and there's no need to be so curt about it when I'm obviously trying! The single kind person there was the older woman at the glasses station. But I was confused that my glasses didn't seem to need any adjusting...? I simply picked out a frame.

Excellent, professional, and expedient service with a welcoming atmosphere. Make this your eyecare…read morestop.

I was staying in Troy because I had to leave my home in Panama City after Hurricane Michael. I lost…read moremy contact lense prescription and all my contacts so I needed a new script and more lenses. The staff was super nice! Dr. Moring and everyone else was just great. The place is very nice, clean, professional and I would highly recommend to anyone who needs an eye appointment, glasses or contacts.