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    Eye Center South - Troy

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Eye Center South - Troy

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Laser vision correction

    Retinal imaging

    Eye Center South - Troy Photos

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    Recommended Reviews - Eye Center South - Troy

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    1 year ago

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    Eye Center South - Dr. Ludwig/Book Signing in Shanghai

    Eye Center South

    2.2(23 reviews)
    49.6 mi

    In October of 2025 I went to the Marianna store for an eye exam and looked for frames at that…read morestore, I didn't see anything that was fitting me just right, they suggested I go to the Dothan office that they had a larger selection. I went over and found a pair that I liked, sat with one of their SALESPEOPLE and was told that after insurance my TOTAL would be $400. I paid for the sunglasses and asked for them to be sent to the Marianna office because it was closer for me to pick up. I was sent or received a message a couple to a few weeks later that my sunglasses were ready for pick up. I went to the Marianna office and they told me they did not receive them they were still in the Dothan office, I was going away that weekend and wanted the new glasses so I drove to Dothan and picked them up. Fast forward a couple months I get a bill for $1100 for my glasses. Make a call to the Dothan office and they say it was never submitted to the insurance company and said they would submit it. Now 6 months later I get a bill for $92 for sales tax on the glasses that I paid $400 for. These guys play a lot of games with their billing and making the numbers look better than they are! I guess the first girl doesn't know how to add the tax to my "TOTAL" before the sale. The other people don't know how to add my insurance to the sale and the other people don't know how to ship the glasses to Marianna like I asked before they tell me they are there. Not very professional! Typical salespeople!! BEWARE!! For me NEVER AGAIN!! TOO much stupidity for a pair of glasses!!

    March 9, 2026 In January 2025 and February 2025, I had…read morecataract surgeries with lens implants. I have used Eye Center South previously and had no problems, in fact, I had a great experience. However, this time proved to be a different story: (1) I was misled in what the results of the lens implants should be (how well I would be able to see after the implants), (2) the review of past history, current tests, and results of the surgery were ignored, (3) there were not follow-ups at the office the day after each surgery, only a phone call from a staff member (4) the CRNA made rude comments just prior to surgery and the doctors made rude comments during follow-up visits, (5) there was a good size skin tear on the end of my nose when I awoke from the 2nd cataract/implant surgery-this was totally avoidable-there is NO reason for it other than being too aggressive in pulling the tape off, and (6) the price for lenses was $920/lens higher than what other local ophthalmologists charge. **The positive is that the nurses and receptionists were professional and helpful.

    Photos
    Eye Center South - Dr. Irene Ludwig

    Dr. Irene Ludwig

    Eye Center South - Dr. Sen and Dr. Schroeder

    Dr. Sen and Dr. Schroeder

    Eye Center South - Dr. Sebastian Heersink with Patient/Post Op

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    Dr. Sebastian Heersink with Patient/Post Op

    Eufaula Eye Associates - Dr. Laura Osmer & Dr. Hernan Benavides

    Eufaula Eye Associates

    2.3(6 reviews)
    47.6 mi
    $$$

    STAY AWAY FROM THIS PLACE !!!!! Please I Wouldn't recommend…read more The doctor was never able to tell me my daughter had an issue with both eyes after several years, Another doctor from out of town discovered the issue, he raised his eyebrow when i told him she has had an eye doctor in eufaula since she was a little girl , Plus the doctors both always look bother and antisocial same goes for one lady in specific at the front desk and then the older bigger lady who handles the insurance who is always talking loud to the poor elderly people talking about and I quote " if you can't pay today , you can't be seen because your insurance doesn't pay for this " Like LADY chill go to a little room and explain this to them in private , why do the rest of the patients have to hear their business? We definitely need new optometrist in town , a more compassionate one.

    The receptionists are so unhappy all of the damn time. Always an attitude. Giving each other…read moreglances like we're in Mean Girls. The times are not accurate on the door-- or they decided to close 30 minutes early and assumed no one would notice or care. They were very rude about my hair being in the way of some things. I can only control it so much, and there's no need to be so curt about it when I'm obviously trying! The single kind person there was the older woman at the glasses station. But I was confused that my glasses didn't seem to need any adjusting...? I simply picked out a frame.

    Photos
    Eufaula Eye Associates - Dr. Laura Osmer & Dr. Hernan Benavides

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    Dr. Laura Osmer & Dr. Hernan Benavides

    Eye Center South - Troy - optometrists - Updated June 2026

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