Quite helpful. Ample seating while waiting. Very polite…read more Reason for drop of one star: Appeared to leave the phone ringing even when staff were available to answer it.

Great customer service. Went in for a quick repair, was done very fast and very courteous staff.read more

Not bad at all. The shop is nice and you can browse around with getting hassled. I picked a nice…read morepair of frames got my eyes tested and the frames deliver within a week. Lovely staff. Not had any problems so look forward to next year's eye test.

Zacks is brilliant and Jonathan is a thoughtful optician. He has great attention to detail and…read morethinks very carefully about hand crafting the perfect prescription. The service they provide is truely bespoke and after 8 years of wonderful service I wouldn't go back to any other clinic now.

Great opticians! Located in the heart of Woking, just inside…read moreThe Peacocks Centre. Have taken my daughter here a few times now and have always found the staff friendly. Appointments always seem to be prompt and you are not left waiting for ages past the time you were meant to be seen. When it comes to choosing glasses there is a wide range to suit all budgets, from basic nhs to designer glasses. When it came to my daughter choosing a pair, we could have any pair we wanted (including the designer ones)we just had to pay the difference. You can guess which ones she wanted, and they were ready within the week! Good service and they always send appointment reminders for annual sight test

I am not happy with the service, they told me for 10 days or maximum 2 weeks, but unfortunately it…read moreis now 3 weeks, I don't understand how you can hold someone hostage by deceiving them, they will be done today, they will be done tomorrow, yes I pay an amount of 1.2k and to soften my anger he gives me a discount of £55, be honest with the customer because they are paying for this service that they are not getting unfortunately. I am not happy at all, and it is time last time I go there and I will not suggest any of my friends to take stres a stay with this service

I've been coming here for 20 years, getting my first contact lenses here as a teenager. Kind,…read morepatient and helpful family run business.

Judging by the smell of 'newness', this optician's has recently been refurbished. Very friendly…read morewelcome from the optician and the receptionist. Thorough eye test and plenty of opportunity to ask questions. Great first impression.

A top-notch experience here, from a great independent brand what deserves to be supported!…read more The quality of the frames is outstanding, as well as the variety of materials that can be used to make bespoke spectacles. If you're looking to buy off the rack, the prices are very reasonable and in line with high street chains. The staff were knowledgeable, friendly, and happy to spend all the time I needed to find the perfect pair of spectacles for me. I am very much looking forward to going back for a pair of prescription sunglasses. And I am going to save my pennies for a bespoke pair of spectacles in the future.

My first UK eye exam. They do it differently here. Funny little glasses with individual panes…read morerather than an integrated contraption. And a less-fun color-blindness test. And no glaucoma screening. But my optometrist at Specsavers in Clapham Junction was great. And the eye exam price was incredibly competitive. The service of the rest of the staff was a bit "meh." I still haven't purchased glasses as the "up front" pricing was £90 less than the lenses my prescription requires. And that 2nd pair free offer? Yeah, doesn't include lenses. :( That and, even though I spelled it out to the gal at the register, both my first and last names were spelled wrong on my documents. Which is really ridiculous. Anyhow. I've had better. And I've had worse. I'm waiting for my trial contact lenses to arrive. Probably will go with the cheap frames I saw that I sort-of liked just to have a pair. paying nearly 4x the cost of frames to get lenses that aren't coke bottle-esque.

OK, so it's just part of a chain of opticians but the service I've received at this branch over the…read moreyears has been warm, friendly and exemplary. They have a great selection of frames and you cannot beat the value for money. I wouldn't go anywhere else for glasses.