Had an appointment today. Arrived, found out one doctor is on vacation, the eyeglass specialist is…read moreout sick. Ok, I'm understanding - but this is about it. Every visit ends up being hours long, planned for that today. But this was going to be all day and not be able to get glasses which is the whole point of the visit. Why wouldn't you call the patients scheduled and explain the situation? People take time off work. It's just a bit disrespectful of people's time and effort. I was contacted by the office after this review. Appreciate that and the explanation of the unfortunate timeline of events. I have bumped this up a star (ok) but overall my experience was still what it was. I explained that this is an experience of over 10+yrs of my wife and I as patients. I was told the practice no longer operated as it once did which is great but not reflected the day of my visit. Willing to give them another chance and again appreciate them reaching out to me.

I booked appointments for My husband and myself to have our annual eye exams done. We were…read morescheduled with Dr. Marrotte and we both couldn't be happier. He was very thorough, showed us all our pictures and explained any questions we had. I feel very comfortable to recommend this doctor and the whole office staff is very welcoming. Also, another plus is the frame selection is really good too, some offices I've been in the past I couldn't even find a frame I liked, so I was really pleased.

I purchased two pair of progressive lens/glasses from this establishment about 3 months ago and…read morewonderful. . .I had been putting off purchasing progressives for fear of the down time in getting used to them. The glasses were so well done that it took 10 minutes to adjust. I could not believe it and it was a product of the technician knowing what she was doing and doing a perfect job. There were some concerns at first but they were taken care of and I am very happy. So glad I used them. I totally recommend this establishment to all that read this message. Jan Rosser, Dunedin, FL

Dr. Tupps has my highest recommendation. My vision is extremely important to me. If I'm not…read morecorrected to crystal-clear 20:15 vision it is simply not good enough. It is a particular challenge because I am a "high myope" (extremely near-sighted) with marked astigmatism and I prefer to wear contact lenses. I'm an optometrist's nightmare! Dr. Tupps seems to care as much as I do about getting my vision correction perfect. He is professional, friendly, polite, and patiently takes the time necessary for a thorough exam and dead-on refraction, which with me is quite time-consuming. That he cares enough to hang in there until we have it nailed impresses me very much. The office staff is also excellent, never a glitch, always professional and efficient.

Great place for eye exams and great selection of glasses!! Dr Coates is an excellent Optometrist…read more. Taylor has done a great job of helping me with eyeglass selection...Everyone in the office is very professional and extremely helpful...HIGHLY recommend!!

The woman who answers the phone is rude, sarcastic and doesn't do her job correctly! They are also…read moreOVERPRICED for just a routine eye exam with no glasses!! All around they are not helpful or welcoming IN ANY WAY....you would think they would do their job correctly and be polite, especially with a new patient!!

I had such a great experience! They were able to get me in quickly for my very first visit, which I…read morereally appreciated. The staff was so friendly and welcoming, and the care I received was prompt and thorough. Everything was explained clearly with assistance regarding best insurance coverage. I'm so glad I chose this office. I highly recommend them to anyone looking for excellent eye care!

10/10 will recommend. All the staff are friendly and professional. They also have a great selection…read moreof glasses.

My insurance was recently changed to another plan and I had to find another optometrist. While…read morelooking through the list of approved providers, I came across Dr. Rophie and decided to make an appointment, mainly because his office is close to my home. I am so happy I did. I have never had such a thorough exam provided by a truly caring professional. As a retired nurse, I can be very picky and Dr. Rophie definitely passed my test. I highly recommend him to anyone looking for an exceptional optometrist. His office staff is very helpful and knowledgeable and my glasses were ready in a timely manner. Thank you Pinellas county for the change of insurance!

Dr Davis Explained cataract surgery to me very clearly. He Provided information on the different…read moreoptions on lenses available unfortunately my eyes wouldn't be able to use certain lenses And he explained why. The office staff are friendly and efficient. Definitely recommend

Dr Davis is amazing! Had my first cataract surgery. The second isn't as advanced. I can see 20/20…read morenow! The office staff and the surgery center are all the nicest people on the planet! Will definitely go back for the second eye! Randi B

This is now My Eye Dr. and no longer InnoVision. I've been coming to this office since I moved to…read moreFL as both the previous iteration and this "new and improved" operation accept my federal insurance. I've since switched carriers and I get even better coverage for the same great products and smash-bang service. Small office and showroom with a fairly decent collection of lenses and a couple of fairly competent reception staff. Terry the optical device specialist is fantastic and has been here longer than the rest of them put together including the two optometrists. Only trouble with this place is that they're slower than molasses! That's the reason for only 4 stars...sitting in this joint for nearly an hour and still hasn't seen the doctor. Anyhow: the optometrist we both dealt with (Dr. Geary) is a young fellow who seems relatively new out of optometry school but still knows his job well and is straightforward. No nonsense and quite a pleasant doctor to deal with. He was very thorough with my eye exam as he reviewed my old chart. They gave me the typical new case, cloth and load of eyeglass cleaning fluid with my order. Only took a bit over a week to get them back from the lab after my exam and fitting. Certainly a bit better than average as I don't care for EyeglassWorld and all those sorts of joints where they slap together glasses like a line of Big Macs. Yuck! I also got the missus to go to this place from her old eye doctor and she seems to be pleased. That's what I am doing here now...waiting for her to be seen, dilated and examined so I can drive her back home. Here's hoping I stay outta the dog house on this one!

This business is now called MY EYE DOCTOR. I used this eye…read morecenter for the first time after seeing the excellent reviews on Yelp... I was very please, very professional staff and excellent service provided . Dr H was very knowledgeable and thorough during the entire exam. I would highly recommend using their services.

I had my annual eye exam at Clarkson by Jay Rosenfeld in March of 2026. This location was…read morerecommended by my health insurance company. I felt rushed and not comfortable throughout this exam. After dilating my eyes, he said "Oh you have sunglasses" so he let me leave but he should not have. There was also a person waiting in the lobby with the extreme dark shades that he should have provided for me. I only live a short distance from this location but my vision was severely impaired. Since I was feeling so wary about his competence I went to another firm for glasses. After picking them up I realized that there was no way I could possibly use them. They are reading glasses. To use them, any reading material had to be right up at my face. It was a gross over correction. I went to this company because my insurance paid for the exam. I'll not be back and I hope others will consider this review before booking an appointment. I wish YELP would have a "no" stars option, it fits this office.

The thing is, yes Dr Rosenfeld has the personality of a potato as one reviewer said, but he does a…read morereally good, thorough eye exam. However, I will never go back. It's a shame he sold out to some big corporation. I have/had an upcoming annual exam and they just sent me a bill for the exam I had 12 months ago. My insurance pays for exam and retinal scan. Now I get a bill for...something. I don't know what. Apparently they are charging $258 for that eye exam and retinal scan and saying the insurance only paid $50. But eye exam and retinal scan are covered. So.... I don't know. To my understanding, that is "balance billing" which is illegal in Florida. And to wait a year to say I owe money??? And not saying which "service" it is for. I wonder how many people just pay it. Seems incredibly dishonest to me. Not to mention a bad business practice to send you a bill 12 months later. If you do decide to go, be sure to save your receipt saying you have paid in full. For years, if you have to. And yes, I opened a "chat" to query the bill. But they are "assisting other customers". For an hour so far.

I had ordered four pairs of glasses from Zeelol, I accidentally entered my prescription wrong so of…read morecourse I couldn't wear them, I contacted Zeelol and was instructed to send them back to receive my refund. I absolutely loved my frames and just needed the correct prescription. They were able to assist me and I received all four pairs back!! I got them back the same day!!

Dr. Graham is the nicest eye doctor I have EVER met. He is so sweet and gentle. The lady helping us…read morewas also extremely kind and helpful. We ended up with no co-pay due to our insurance and they had great deals on frames! We will definitely be making this our regular place to get glasses and have our exams done from now on! Thank you, Dr Graham and all of your staff!

I stopped by to look at frames because I got a 60% off coupon for the lens and frames combo. I get…read moremy eye exams elsewhere but I couldn't resist the discount. I found a nice pair. Everyone was friendly and helpful. As a heads-up, look at your receipt before you sign it because they tried to sneak in a somewhat pricey warranty. The electronic followup was very good. I received a text once my glasses were ready. You can also follow the progress of your glasses being created online. My overall experience was good especially with the coupon!

confirmed that they are in-network with my insurance company only to be told--after driving in…read moretraffic to make it here early as requested by them--that they were going to charge me $80-100 for a contact lens fitting that my level of coverage, in-network, pays in full. they could not explain why they wouldn't cover this, since they *are* in-network, they just told me they were going to charge me and i could take it up with insurance for a reimbursement check if i wanted. it's ridiculous they think they can pick and choose what in-network services they feel like covering, and they don't even communicate that over the phone when i specifically asked. definitely planning on calling insurance to inform them of this. i would look elsewhere before wasting your time here.