I'm ashamed to say but this was one of my first times at a black owned nail salon. I will never go…read moreback to one of those chop shops again. I'll admit, I wasn't too sure when I walked in because the customer service wasn't there. However, once I sat down, both ladies that were there were nice and engaging. It was a very pleasant appointment. Kee did my nails and did a great job. I've had my nails for 2 weeks and they look like I just got them done. The prices were great too. My only complaint is that the website and the door say that walk in's were welcomed but on a weekday afternoon there were only 2 nail techs and they both had clients. I waited about an hour and a half, which I had no problem with. A woman came after me and they suggested she come in tomorrow. It was 3 pm on a Wednesday but the door says they're open until 8 pm. I know now that an appointment is necessary. The walk in thing is what make the chop shops appealing especially for women like me with up and down schedules. Overall, it was a good experience and I will be back.

When I say that I love this place, I'm doing another review. This time I had service done by Kee…read more Kee was very informative and really educated me about my nails and the health which I appreciate it! The quality is top tier. The ambience and vibe of the place gives you a great sense of feeling and relaxing atmosphere. Very clean and the staff is great and professional. My go to. Pricey? Yes, but reasonable enough to receive the best service and not like the other places. Support Black Owned Businesses! Thank you Kee and Yaz!

I never thought much about getting a facial but after my experience at So Skincere, I almost prefer…read morefacials over massages! Great experience, and highly recommended.

From the owner: So Skincere Esthetics offers a variety of skincare services including; facials, waxing, eyebrow…read moreshaping and tinting. We are passionate about providing professional, excellent care and service in a clean, inviting and relaxing environment. Call today for a personal skin consultation and to book your next service. We look forward to seeing you.

Had a facial by Emily J. today. Emily did a fabulous job of explaining everything and the facial…read morewas wonderful. It was an exceptional experience from the moment I walked in the door.

I have been coming for 6 months and getting the luxury facials with Jillian. My skin is sooo much…read morebetter and Jillian makes me so comfortable I occasionally fall asleep! She never leaves the room to work on someone else, I have all her attention. She listens to my concerns and comes up with a plan to handle whatever it is. Jillian is a gem! I just wish the room was a little more soundproof. Last time someone was in a office close by and I could her conversation for at least 40 minutes. I kinda killed the spa vibe. Minor inconvenience that won't make me look elsewhere.

Same ,made a purchase thru Groupon but never received services , no one answered phone, so my money…read morewas wasted.

I'll make this as short as possible since I'd hate to waste my time writing this…read more What Nicole said (other reviewer) is absolutely right. The owner treats Groupon customers like second class people. My girlfriend went into the shop recently and had several issues. These being: 1: no one attended to her until 10 minutes past her massage appointment started. 2: the massage didn't start for an additional 10 minutes after that. 3: she was shortchanged by a half hour. After catching on and calling it out, only then did they offer to finish the deal as was payed for. Steer clear. They apparently want your money without actually being deserving of it. PS- I created an account just to write this. Let that sink in.

Really disappointed in this place. I used to loyally go here all the time for a variety of…read moreservices. Well, unfortunately during one of their "sales" I had fell victim to the alluring scam of buying a whole vial of filler ($700!) in advance for a small discounted price. Well, life happens. Due to medical reasons along with moving states, I no longer opt to get filler and I am physically unable to get there. They will not give me my money back. No "fault" of their own... "policies" etc... However, as a small business owner myself, unique situations have to be considered. If a customer literally moved states and could not medically get said procedure anymore, I would personally give them their money back. Especially for such a significant amount of money... I feel like I just got robbed. Sad to leave this place a negative review but even sadder to see their lack of humanity given certain circumstances.

Never been to a spa type business and didn't know what to expect . They are very attentive and…read moreprofessional . I'm only getting the vitamin drip not interested in body appearance enhancements . The massage chairs make getting an I.V. a relaxing experience . The provided mood music is okay but next time I will bring headphones and stream from my phone . I did feel safe and well looked after but I think there should be a call button just for any unforseen issue that might arise . The vitamin bag can be custom mixed for your health needs . Prices differ as more complex additions are mixed in .

Great platforms for you and your business: Pamper parties,…read moreprofessional photo's for web site, gift certificates, corporate make over for employees. A 'must have" opportunity when customer service and technology are today's standard!

From the owner: Beauty Boot Camp Free Makeup Workshop - Learn to do your makeup in 10 mins like a pro…read more This is a two hour fun interactive make up workshop with a surprise guest celebrity makeup artist where you will learn how to do your own makeup in 10 minutes. Make your own Lip Stick or Lip Stick- Enjoy our Lip Lab nights where you and some friends can have a girls night out with music, makeup, and mixing custom colors making your own lip stick or lip gloss from scratch. Fabulous make-up, brow and lash services by beauty industry pro artist and you can also host your next birthday, girls night, or small event in one of the locations.

I DM'd her and made a full price purchase of $250 for the creation and hair and Installation…read more I went to get my hair done on 1/16/2021 at this appointment upon my arrival I notice the wig I DM her about was being installed in the client above me FINE as beauticians and hairstylist make multiple wigs While installing it she yelled at her assistant as she said she burnt the lace and hair by OVER PROCESSING But continued to install

Went in for an appointment on the weekend. Building is nice, staging is nice. Unfortunately though…read moreAppointment took a turn at the very end. The stylist itsprettycreations who was working on my hair basically accused me of stealing from her! Once services were completed, and I left the building. Stylist proceeded to text my phone stating that she can't find the money that I JUST GAVE TO HER for her services. And asked me if I happened to pick back up the money? You don't mistakenly pick up no money...The money was placed in her hand... I left. End of story that's how business works. I am a honest and stand up person and felt truly insulted. Idk if she was trying to scam me or what so that I can pay her more or what. But this is my review from my experience. I encouraged her to look around for the money .. maybe she misplaced it. Even reached out to her next day to see if she happened to find it. No response. Idk but she tells me that i am banned from booking here again. Which is fine. Wasn't coming back. Strong accusations, not okay.

I visit Serenity on a regular basis. I find all the .massage therapists to be excellent. They are…read moreall very professional and knowledgable. It's very relaxing. Just a wonderful day at the spa. kudos to both Charlene and Sharon. Thankyou ladies. You make my day delightful.

Absolutely incredible. Not in a good way…read more I had an appointment scheduled for MONTHS. The owner Sandra called 2 days before to reschedule my appointment. I informed her I have cleared my schedule for this, but we agreed to a later time, stating my schedule masseuse Sharon had a doctors appointment. She did NOT inform me it would be a different masseuse. I show up on time for my appointment. She then states that I was with someone different. I do not trust just anyone to massage me, since I am pregnant. Sharon ( a fantastic masseuse I've known for years) agreed to perform my pregnancy massage. Sandra says in the nastiest tone "Sharon doesn't DO pregnancy massage. I told you on the phone it would be someone different." How disrespectful. So not only did Sandra lie to me, she wasted my time as I had to drive 45 minutes to get to my appointment. I told her to cancel my appointment, to which she says "fine." If you're ok with letting hundreds of potential dollars of regular business walk out the door, then so be it. My mother is also reconsidering. She has been a regular client for years. It doesn't help that her facilities are dark and depressing. She used to be located in a beautiful place in Flossmoor. I'm sure they would not tolerate this type of behavior, hence now why the dark and dank location.