On a recent visit to Ohio, our 14 yr old son had to be seen by an optometrist. Dr. Pickens was the…read moreonly one who made time for our son. His accurate diagnosis & insights moved us swiftly to a neurologist and emergency admission to Children's Hospital in Columbus. Our son was treated for Lyme Meningitis. Dr. Pickens is a caring, dedicated and outstanding doctor and exceptional person. His care eliminated what could have been a more serious health issue for our son. Dr. Pickens called us for updates and is truly concerned about his patients.There are no words to express the heartfelt appreciation we have for Dr. Pickens. God Bless Him!

From the owner: Specializing in: - Optometristsread more

Dr. Was horrible! Short .. rude and didn't explain anything because I wasn't having surgery! Didn't…read moreanswer my husband's questions... walked out of room like I wasn't there after waiting 3 hours!!!! Horrible experience!!!

I take my mother for a shot in her eye, in Wheeling, WV, but every single time she has to wait at…read moreleast 2 hours for the doctor to see her! I can't understand why they can't manage their schedule better. It's not right to make a woman who is 99 years old to wait that long.

Dr Favede (father and son) are amazing at providing quality eye care. They invest in advanced…read moretechnology as well. Makes a huge difference in the solution you receive. I highly recommend.

From the owner: Drs. Favede & Associates offers a full range of eye care services to children and adults. Our…read moreBridgeport optometrists offer routine eye exams and vision tests, eye disease diagnosis and management, immediate attention for eye emergencies, and complete eye health management. At our optical we carry a wide range of eyewear including the latest styles in designer sunglasses and prescription eyeglasses. We serve West Wheeling, Aetnaville, Brookside and Martins Ferry, Ohio.

We purchased glasses for my son along with the warranty. He broke his glasses about three months…read moreago, so we took them in to have them replaced under the warranty. At that time, we were told their lab had closed and that they were waiting for a new one to open. We were assured it would take no more than two weeks, so we waited. After that, I called weekly for updates and was repeatedly told that the lab would be opening "soon." Finally, when I called again last week, I was told it would tentatively be another month. What bothers me most is the lack of communication. Customers should have been notified that warranty claims couldn't be processed, and Boscov's should have extended or refunded the warranties since they were unable to honor them. By the time the new lab is operational, our warranty will likely have expired, even though the glasses were broken months before it did. I understand that the employees didn't cause the lab to close, and during my first several calls I was patient and understanding because I know they're probably answering the same questions all day. However, the customer service got progressively worse. During my last call, I asked what we were supposed to do if the warranty expired while we were waiting, and the employee's response was simply, "Just come back and buy new ones." That was an unacceptable answer after months of waiting. Between the poor communication, the inability to use a warranty we paid for, and the rude customer service, I won't be purchasing glasses from Boscov's Optical again

Hello everyone. If you don't mind buying things that have no warranty then by all means go ahead…read moreand get your glasses at Boscov's. I made the mistake of making an assumption that if you buy a pair of glasses you have some kind of warranty . I just purchased a nice new set of glasses, less than 2 months ago, with polycarbonate lenses that are supposed to come with scratch resistant coating. I've had glasses all my life and I have dropped them before. These ones fell off my truck seat onto my floor mat and immediately scratched so I took them back to Boscov's only to be told there is no warranty unless you purchase it separately which I was not advised of when I bought the glasses. Then the guy told me he could sell me the warranty now and we can turn your glasses in. I ask how much it was he said $25. I said that's good let's do that he said you also have to pay 20% of the lenses. My lenses were $65 so I figured 12 bucks not a problem. Then he advised me that I have to pay 20% of the retail price of the lenses which was $480. I told him he was a crook and I left they will never get my business again. Don't be afraid to ask questions.

After waiting months to get back into the office because of them having to reschedule me the first…read moretime, I show up to no one in the office!! It was a very snowy and dangerous day to drive and I risked going the 45 minute commute just to be told by the kind lady at LensCrafters that she didn't think the Drs Were coming into the other office today and they had no appointments. So they were just going to hope that their patients didn't show up. There was 0 communication from the staff even after they called to confirm my appointment the night before. There was also no apology from the Dr. that the LensCrafters lady had to call to ask where they were. There was an entire schedule full of patients that the poor lady had to take care of, and it wasn't even her job! I will be looking elsewhere

Dr. Marsha Huff Mollica is an excellent optometrist. First doctor in several years that has gotten…read moremy prescription spot on! She truly cares about her patients and explains the exam and answers all questions. I highly recommend her.

Bought a pair of Rey ban meta glasses for 400 dollars. They came broken, bent frame, never turned…read moreon and they would not give me a refund So hard earned money down the drain.

Patrick was great and super helpful! Rachel was awesome as well! They fixed the issue with glasses,…read moreI purchased elsewhere and were very personable.