The deals can be good. The internal office is the problem. Management needs to be re-evaluated.read more

Ordered glasses the 3rd of October, it's NOW Nov 18. NO ONE has contacted my husband one way or the…read moreother about his glasses. Went in there today, to find out his glasses were " cancelled" because apparently the frames were discontinued!? We will NEVER recommend or buy ANYTHING from this place EVER again! Called the " customer experience " line, and all they did was the same thing the store did, offer a refund. Never again!

I saw Dr. Brian Peterson at Infocus Eyecare in Ormond Beach. Not only did he give an excellent and…read morethorough eye exam, he was a very pleasant and caring person. The optician side of the business was great, too. I want a specific style of frame (aviator with wrap-around temple piece) which are common anymore. They were able to source them and I had my new glasses in a week and half. I am not sure why there are some bad reviews from California. Perhaps they are reviewing a different company there with the name Eye Design Eyewear. The business in Ormond Beach Florida does not use that name anymore, and Yelp should adjust its site accordingly.

A sad story: broken eyeglass frame, from out of town, no prescription. Kathy and Missy repaired a…read moremangled frame and reset frames. Wonderful service! Thank you, Jim

They do not stand behind the lack of quality in the work they do. I lost my only pair of glasses…read morein the ocean and did a quick search for an optician/optometrist and eyeglass shop to get an expedited replacement. Argued with the optometrist re dilating my eyes for an eye exam. I gave in because she insisted that the dilation was absolutely necessary. Never had eyes dilated for a vision prescription since I was a teenager and the glasses that the prior eye doctor got for me were always perfect. After the exam was complete I was walked over to the eyeglass part of the business which was attached, and long story short the resulting glasses were awful and pricey (over $700) so I tried them for 60 days and then went back. The eye doctor scared me by saying that my prescription had drastically changed. Had to pay $200 more to get the glasses remade. They still suck. The optometrist told me that my cataracts must have gotten much worse requiring surgery. So I got a referral to the best Ophthalmologist in the county and he said yes I have cataracts but they are nowhere near ready to operate on. Shame on you, For Eyes!! After another year and continuous issues with the For Eyes glasses, I went to Beach Vision and saw Kevin Brantley and no dilation required, and he was able to share with me what he believes went wrong with For Eyes. I will be writing a review for Kevin and Beach Vision after my new glasses arrive.

Bragging on this business again. They figured out the best…read moredeal for me comparing my insurance cost compared to their total cost for prescription glasses and prescription sunglasses. It ended up being their deal saved me over $300 over my insurance. Then I lost the nose piece to my sunglasses and tried to replace myself unsuccessfully. They ordered me a whole new pair of prescription Oakley purple iridium sunglasses. FREE!! I will keep bragging on this business because not only do they offer great deals, they are professional, courteous and friendly in the store. A lost service standard now.

I stopped into the store late Saturday night with my son, and we were greeted by Tricia. What could…read morehave been a quick adjustment turned into an experience that truly stood out because of the care and attention she gave us. Tricia took the time to properly adjust my son's glasses, but she went far beyond that. She patiently explained the different lens options available, helped us understand ways to better protect the glasses and extend their life, and made sure we felt informed rather than rushed. Even though it was late, she treated us with kindness, professionalism, and genuine care. What impressed me most was how willing she was to go above and beyond to help us. She made us feel valued as customers and showed the kind of dedication that is hard to find. Employees like Tricia make a lasting impression, and I wanted to make sure her hard work and excellent customer service were recognized. She is truly an asset to your team.

Biggest time wasters and the most frustration I've ever experienced in ordering glasses over the…read morepast 40 years. Two thumbs down for the retail side. They are highly unprofessional and poorly managed. The optician side is marginally better. Severely disappointed in the lack of service and low quality received and will never use them again.

This LensCrafters was a lifesaver for my sister! While visiting St. Augustine beach her glasses…read morewashed into the ocean and we were bummed. She did a quick Google search and called up this LensCrafters location to see what could be done with short notice. They encouraged her to come in and see whether it made more sense to get a new pair of glasses or get some contacts. She was able to be seen immediately when we arrived and even got an appointment to get a prescription for contacts. Within a short time we left and she had a few pairs of dailies in tow, which really helped to keep her day and vacation from being ruined. We are very thankful for the service here! By the way, the folks at LensCrafters said that someone loses their glasses in the ocean every day here!!

i ordered brown tinted lenses, i brought my old pair with me to show the exact color tint which i…read morehad bought from them a year ago. i explained and showed them i wanted. The lenses came back the color not the lighter shade. They made no apology or said how can we make this right .They said if i did not like the color bring them back within 60 days and they will see what they can do. i just might do that i am going away in 2 days so i had to take them.

I highly recommend coming to Visionworks for eye exams. The optometrist is very caring and kind…read more She always answers the million questions that I come in with and they have great instruments to perform the eye exam itself. I am not sure if it's because of my insurance, but I do have to pay an upfront amount for a photo for the back of my eye, but I totally recommend this so you can get a clearer understanding of your eye health. The establishment is always very clean and the people who work here are very kind and accommodating. They are also very knowledgeable with everything associating to the eyes, which is actually really helpful of course. Again, I am not sure how it goes with buying glasses as I do not buy them here for my own reasons, but I have heard great things for that entire process.

glass are no good poor quality glass are no good bought 2…read moreyears ago and now the glass are peeling from non glare can not use them anymore had to go get my old glass from 6 years ago to be able to read until i buy newones run this places is using the cheapest product they can get waste of money

I have been a patient of Complete Family Eye Care for six years after trying at least two other…read morepractitioners in Jacksonville. I must say that I am thrilled that I found this practice. Drs. Erika and Gerald Fisher are both excellent at what they do and have the people skills to treat a patient like a person and not just another appointment. I'm no expert on optometry but they are able to run multiple non-invasive tests using advanced machinery to ensure your eye health. The ability to review a large photo of your optic nerve right in the presence of the patient is a plus. The desire to discuss the images and other tests with you like an adult is priceless. I highly recommend this practice. When it comes to your eye health you should not skimp. I honestly have no negatives to report on this practice and am thrilled they are located right in my neighborhood.

Truly the worst eye doctor experience of my life. Inaccurate diagnosis, referral to specialist who…read moretold me they were completely wrong and had misread results, poor service, rude staff. Be warned, there are far better practices to trust with your eyesight.

The staff here is so nice and helpful. I got my new frame here yesterday.And the frame is so…read morebeautiful!

Fantastic experience!! Kaylani is an ALL STAR! She walked me through the process of putting on my…read morenew contact lenses (very patiently). Everyone had a smile and the customer service. Thanks guys!!