Amazing experience with Carrie! I highly recommend her, whether it be your first time or not, she…read moreis going to make sure you're comfortable and taken care of. Her space is so beautiful, very clean and tidy! Will be returning again

I was lucky enough to get into Carrie's book as a customer during the early part of COVID. I've…read moregone to her for my Brazilians since 2020, and she always makes the waxing session a pleasant time. I've only had one other experience with soft wax, as most of my other Brazilian wax sessions have been with hard wax, and I've had no problem with the soft wax. Her studio is located in the Garden Walk shopping strip in downtown Chico. The wax room itself is cozy and nicely decorated, and she provides wipes for before and a hot towel for after the session. She also sells items in front, but I haven't looked into what they are. Contrary to what the Yelp description says, Carrie had 20ish years of waxing experience--so you'll be in very good hands if you make an appointment with her!

I had the best experience with Katie. Facial was so relaxing and dermaplane was awesome! She's…read moresuper knowledgeable, cares about quality and a results driven experience. She's got amazing energy, you won't regret booking with her!

I went to Katie for a facial (or Cathy as some know her as ;) ). As soon as I walked in the vibe…read morewas very welcoming. She is very kind, helpful and hilarious. I also saw Courtney another time I went in to grab a product and she was equally as kind and helpful. I'm also in the industry and would definitely recommend!

Lindsay "Lou" waxed my eyebrows today. She was so professional and kind. My eyebrows look…read morefantastic! Thank you Lindsay.

I decided to take up their 50% off a service for new clients offer…read more It was my first time getting a wax. The girl who waxed me was super nice, understanding, and informative. She made me feel comfortable. Will be back!

I went to April to get an eyebrow wax twice. The first time she was nice and easy to talk to. The…read moresecond time she ripped off half my eyebrow and was rude, disresectful, and never called me for my third appt. This time I went to Matteo& co after my hair grew back. Much better and only $15 for an eyebrow wax. Not $20 Is NOT Wheelchair accesable unless you can fly up two flights of stairs.

April is the best! I saw her years ago and remembered her friendliness and technique being very…read morequick and minimalistic on pain. So I had to come see her again! It was better than I remembered from my first visit years ago. If you haven't tried her yet and you are curious, take the chance and see what she is all about. She is easy to talk to, very thorough and skilled at what she does. I would recommend her to you in a heartbeat! I got a Brazilian wax and I could not be more pleased with how it feel and it looks.

I have been sugaring for years and Rain is one of the best. She's so sweet, informative and…read moremeticulous. Highly recommend to anyone in the area!

I highly recommend Rain. She makes you feel comfortable and always does a great job. She's one of…read morea kind and wouldn't think of going anywhere else. Hurry and make an appointment. You won't be disappointed!!!!!

New to town and trying to find a good place for my monthly massage and facial. Decided to give…read moreRenew a try. Please note this review is not a reflection of the staff, just my personal opinion of the overall experience. The masseuse and esthetician were good however I had a few issues with the location. Located in a business park and very close to a main road right across from a high school. Upon entering the clean waiting room I was greeted and given paperwork to complete. There was a diffuser on, with a pleasant smell however the scent was extremely overwhelming...like hit you in the back of the throat, coughing overwhelming. While I waiting I noted there are two treatment rooms directly off of the waiting room, odd as I've always been to places where the check in/waiting area is separate from any treatment rooms. So close in-fact I could hear another guest talking to her masseuse. I was praying I wouldn't get the other room off the waiting area, but just my luck that was my room. My masseuse was very pleasant and did a good job. I had no issue with the service but the environment was so far from relaxing. Upon entering my room I noticed how bright it was. No overhead light but a lamp on and a large window with sheer drapes which let in a lot of light. This window also received direct sun which made the room very warm on a 100+ degree day. The massage started and I was trying to relax when there was conversation in the waiting room, a man was checking out and speaking very loud, he then excited the spa. There is a literal bell on the door handle which goes off every time someone enter or exits, if that wasn't enough there is an electronic chime that ALSO goes off every time the front door is used. I understand the purpose but it is far from relaxing hearing multiple chimes/bells when the front door is used. The bell/chimes went off multiple times during my service, very distracting. My treatment room shared the front wall of the business which has parking spots a sidewalks length away. I had the joy of hearing every car door open/close, honks from doors being locked and someone's very loud stereo, don't forget the motorcycle rev. The business is close to the road so you hear the traffic going by. I was there on a weekend so the traffic from the high school wasn't bad and most if not all businesses in the business park were closed. I can't imagine how loud it would be during the week. Following my service I was instructed to put on a robe and wait in the waiting area for my next service. I found it uncomfortable siting in my robe in a public waiting area while I held my clothes in my arms. I was then escorted to my next service, I was optimistic as I was taken back into the spa. Just my luck my next room was located with the main wall against the roadway. Thankfully I had a head wrap on and the facial steamer helped mask the sound of the passing traffic. But again, I could still hear the electronic chime every time someone used the from door. My service was good and the esthetician was pleasant and knowledgeable. I booked my appointment the night before and received multiple "reminder" texts the day of which was nice I'm on the fence if I will return or not, if I did it would only be for a facial as the environment is not relaxing for a massage in my opinion. .

Excellent, exceptionally clean facility. The staff are wonderful . The therapist did an outstanding…read morejob with the relax/swedish massage that really helped reduce the stress, sore neck and back muscles and help me sleep. I am looking forward to returning as I am from out of town. I had been searching for a replacement after Chico Massage Envy disappeared with no notice. This spa checks all the boxes.

I had an amazing massage with Maria! Highly recommend her, and the space is clean and new.read more

I came in today for my first wax appointment with Alyssa and it was wonderful! The place is so…read morenicely decorated and clean. I was very comfortable. Alyssa did an amazing job! I cant wait to come back.

I am surprised that this wonderful salon does not have more reviews. I had to find somebody very…read morelast minute before I went to Sedona to see my boyfriend. My eyebrows were pretty full and I needed them shaped. The woman who helped me was so sweet, very efficient, and I loved the results. It was extremely affordable. I will be going back this week to help them done again thank you so much.!

Been going her for about a year now.. I usually have the main woman do my eyebrows and I leave…read morehappy. Today there was a new younger woman there and I was skeptical cause it's hard for me to find somebody to do my eyebrows. I don't trust very much. She did absolutely wonderful. I was so happy. It was a little painful. I think she's newer, but I absolutely love my eyebrows, I think her name was Jordan. She did a great job. Thank you so much hope to see you again.

Our first time coming here and we were very pleased. The service was great and we definitely will…read morebe coming back. Thank you!

To keep this short, It was my first time going into a salon to do my hair. I decided to try Mateos…read morebecause I heard some good reviews about it. I have Asian hair and wanted to get a balayage pastel purple done on me with my natural roots to create a shadow. I showed her a few photos and she suggested that I try getting chunks of purple highlights in my hair instead with the balayage. My hair took a long time and we agreed I come back tomorrow morning to get the purples in. Before I left she rinsed my hair and toned it. I went to sit down to see that my roots did not blend in with the blonde at all. I mentioned it to her to fix it and she told me she will fix it tomorrow. The next day she starts painting the purple on my hair. She then bleached the rest of my hair and she told me she was doing the balayage on me. When she finished it came to my surprise that my roots did not change a bit. I left the salon disappointed. I called back a few days later to schedule an appointment to redo my roots. That also did not go so well and ended up not getting my roots fixed besides getting a trim on my hair. I hope I find a better salon next time to do my hair.

Simply put, Michelle is incredible at what she does…read more I've actually been working with her "virtually" (I'm typically in Kentucky) and it's been great. The recommendations she has made have been spot on. The progress I've made while we've been working together has positively impacted my life in many ways. I thank her for her attention to detail, ongoing communication and dedication. She is the best and look forward to working with her more.

Michelle is a skin care EXPERT, especially when it comes to Acne. I WISH I'd known her when I was…read morestruggling with my acne. I ended up taking the dreaded Accutane (sp?). I suspect I could have completely avoided taking that harsh chemical for so long with Michelle's help. And had I found her soon enough, i could have avoided my acne scars. Whereas the dermatologist simply prescribed drugs, Michelle analyzes various aspects of your skin type and then recommends specific products (her own cruelty-free line) to work best with your skin. She has decades of experience, and pursues continuing education so that she can continue to stay at the top of her field. HIGHLY RECOMMENDED!