I can't say enough good things about Kaluzne Vision Care... they are amazing!…read more I originally selected Dr. Kaluzne and his team because they were the only optometrist in the Winston Salem area to offer Optomap, a digital health picture of your eye that is saved and allows them to compare changes between visits. Well worth the small extra fee. When I first started using contact lenses they included some much needed, hands on lessons on putting them on. They reached out to me a few days later to see how things were going. When they learned I was still struggling they asked me to come back in so they could give me some pointers and practice with them watching. SO helpful! They are dedicated to outstanding customer/patient service. From their overall demeanor to their willingness to help with insurance to their happy personas... they make every visit to the eye doctor a pleasant experience. Their dedication to quality is noticeable as you enter the building too... super clean and well kept with nothing out of place. Twice now I've developed eye infections over the last few years. Both times, despite being on a Friday, they were able to work me in for a quick medical visit and get me prescription drops so I would be good as new by Monday.

This is the best vision center I have ever visited! The staff is always so pleasant and friendly…read more They are also very helpful picking out frames and make it fun. The doctor is also very comforting and helpful. I left in such a wonderful mood because this place is such a delight! Would recommend to anyone.

Dr. Van Teague, has been my optometrist since I was 14 years old! i'll do the math for you: that's…read more40 years! That should tell you something right there! He is the kindest, most pleasant eye doctor in the world! His entire staff is also very warm, friendly and helpful. The office is also very inviting and comfortable. from the receptionists to the opticians, everyone at this office is very professional and pleasant. They also have a decent number of eyeglass and sunglasses options to choose from. You can also choose any frames that are typically for eyeglasses and have them made into sunglasses and vice versa. The prices are also very competitive. Now back to Dr. Teague,... I cannot sing his praises enough because not only is he the best ophthalmologist in the world. He is also very pleasant kind and giving of his time... He has volunteered at The Community Care clinic, which is where I work for the past several years.

Great customer service. They take their time with each person. All needed tests are done.read more

Got a call from the store manager with an apology for the delay and an offer for free lenses on our…read morenext pair of glasses. I'm so happy to see a business admit an error and work to keep repeat customers. Wonderful!

Couture Eyewear offers a tremendous selection of eyewear. So much so that I seek their expert…read moreadvise for what would look best on me. Without hesitation, they studied my face and began selecting frames. They truly know their product and what will not only look good but, also be comfortable for that individual. Terrific, considerate service and fine products served with a smile. I highly recommend them.

We were in the area from the West Coast, trying to help our grandmother get set up with a last…read moreminute eye appointment. These wonderful people came to the rescue and fit us in last minute . Dr. Sasser was wonderful - evidently knowledgeable, thorough, took his time to explain to both patient and family. Andrea, one of the receptionists, was so kind and so was the rest of the staff. Wonderful experience. Thank you, Andrea, Marcie, Dr. Sasser! :)

Thanks Davidson Eye - Midway for a great eye exam today! Happened to be in the area, called and…read morethey got me in this afternoon. Such a lovely, helpful staff! Will be going back soon to pick out some new glasses.

Trying to get on to the patient portal which asks for "street I grew up on" there are 2 and I can't…read moreget past the wrong answer. I was instructed to leave my name and phone # which I did 4 FOUR times. No return call in weeks of trying. No person to help only A.I. which doesn't respond.

n February 2025, I endured a retina laser surgery so distressing I felt like I was being tortured…read more I could barely breathe. I clutched the chair for dear life, was offered three aspirin and an 5 min break and told "I can put a needle in your eye if needed". I spent 5 minutes after, head in hands, trying to simply breathe and recover. My previous review was removed, but I need people to know I wouldn't wish this on anyone.

The management, scheduling and front office staff is completely incompetent! Today Tue 2/25, it…read morehappened again. I came in for my appointment and was told that I did not have one. THEY cancelled my appointment, even though I received confirmation text last Friday, and I have not received any communication of an issue. The doctors and assistants in the back are wonderful if lucky enough to see them, but first it is a battle to get by the front office and scheduling idiots. This happened a couple years ago, but thought I'd try to see my doctor again. When I reported for my regular exam, I was told that I was not a patient there, after having used them many years. They lost all my records and I had to go see a different doctor as a new patient. There is no excuse for such poor managment! tm

Had my appt on 1/19/2023. I scheduled it as an emergency visit due to pressure and headaches. I…read moredidn't sit long waiting but my contact lense prescription is MIA. They never called my old phone #, so after my # was changed I called and left a message. Still waiting to be contacted regarding the issue. I spent SO MUCH money there because I felt like I had to. I was railroaded into purchasing glasses with my yearly contact prescription to save money. Now I sit with a pair of $200 glasses with no contacts and no answers. Not at all sure what to do with this one. P.S. If you have anxiety issues or sensory issues please take an advocate with you. It will save you money and stress.

I see Dr. Khemsara for my eye care and he has done cataract surgery on both my eyes. The office…read moreitself is very welcoming and inviting. There is a big waiting area with comfortable seats. There is also an in house eye glass store. My surgery was done on the 2nd floor where they have a state of the art surgery set up. Staff there explained everything in detail prior to surgery and after. The anesthesiologist did a great job in making sure I was comfortable and pain free. My follow up today was also great. My eyesight is already looking great. All my questions were answered. I am highly satisfied with the entire process, including these assistance in securing financing for both surgeries. Love Summit Eye Care!

I had one of the most stressful and upsetting experiences at this eye exam, and I feel it's…read moreimportant to share. It all started with a 45-minute wait past our appointment time in the lobby, where there was a person screaming nonstop. This was never addressed by the staff, and it left my school aged child terrified--she wouldn't let go of me and just clung to me the whole time. During the appointment, the staff asked me in front of my child whether she was "jealous of her older siblings" and making up eye problems just to get glasses. This was not only inappropriate, but it made an already uncomfortable situation worse. Then, when the doctor finally came in, we were told my child needed glasses to see properly. We were told that our insurance would cover the appointment 100%, but they didn't cover anything because the office had processed the insurance incorrectly. I called multiple times, left messages, and eventually had to send a letter to get someone to address it. When I finally received the bill, the staff was extremely rude and told me it was my fault for not providing insurance that would cover the exam--despite being explicitly told my insurance would cover it fully. In the end, I'm left paying for an exam that was emotionally draining for my child and should have been covered by my insurance. The whole experience was frustrating, and I was really disappointed by the lack of professionalism from both the staff and the doctor. I would highly recommend finding a different eye care provider. We will not be returning to this office.

I went to this doctor's office twice (TWICE!) and my prescription is still wrong. I'm going to get…read moreanother doctor's opinion and see if my insurance can be refunded because this is the first time I've ever been dissatisfied with an optometrist. I wish I would have looked at Yelp reviews before coming in. I gave optometrists the benefit of the doubt the first time around. Well, $100 dollars in glasses and over $150 in contacts down the drain and now I know my prescription is still off. It is a real shame.

I don't give my money to businesses that make me feel it was my fault I was misinformed. Very rude…read moreand dishonesty. The manager only cared about if the office would have to eat the cost of contacts. She was not concerned at all about speaking to staff about giving me the wrong information. Educating staff and helping a customer should be priority. I won't be back and I will tell the 3 patients I recommended to not go there.

I've been a patient of this practice since about 1988 when Barry Ramsey still owned it. They were…read moreexcellent then... and they are just as good if not better today. Dr. Amy Gurley has an excellent manner and is quick to answer your questions. Her exams are thorough and the equipment appears to be the latest thing. I'll go there as long as possible.

Wonderful place. Everyone is so nice. I have been going to this practice since I was just a…read moretoddler. I never have to wait long and they take such good care of me. If I am running late, I just call them and they will let me know it they can still take me or if I need to reschedule my appointment. I will not go to any other practice.