I switched eye doctors in 2020 and was a patient at North Park for two years. The complaints about…read moretheir wait times are true. Your appointment could be at 9 am, but you won't see your Doctor for another 90 minutes. Their glasses shop has a nice selection, but they don't really help you find a pair that fits your face. I bought a pair of glasses there my first year and they were a bit big for my face, and I had to bring them back because they kept sliding off my nose. What prompted me to return to my old Doctor though was their billing. They sub their billing out to a company called Patient Bill Help. In October, I received a text from Patient Bill Help stating I owed $63.75, which I paid online. Two days later I realized I should not have owned anything, and I have been trying to get this resolved for three months. The individual(s) that handles the billing at North Park make assumptions on eye insurance. I had a few conversations with someone local in that office where they argued with me on what my insurance covered, this is even after my insurance company explained to them that I was 100% covered for both eye and contact lenses. The conversations were, literally, "eye insurance doesn't cover both contacts and glasses" and me informing them that yes, mine does, all they have to do is scroll down their screen to see (this has been confirmed multiple times by VSP representatives. The office never scrolled further down my EOB to see I was covered for both). I am now at the point I told Patient Bill Help and my eye insurance that I would suck up my lost of $63.75 as a lesson learned. If you don't mind long waits, get you glasses elsewhere, and have "standard" or no eye insurance, this place might work out for you. If you have premium eye insurance, or are use to getting retinal scans each year (I was never offered them at North Park) I recommend going elsewhere.

They don't respect patients wait time but I was told they only wait 15 min for late patients…read more Adios losers. You get another bad review. Keep overbooking. You shameless cr00ks

I wasn't 100% sure how this office would run after Dr. Bruno left. I've been going to Allegheny…read moreEye Center since I was a child, and I always loved the homey feel of the office. It was almost as if the doctor was giving a house call, because the office is literally in a house! Since Dr. Bruno had left, the office has made some changes for the better. They even replaced the century old door! This is a great place if you need to see an optometrist or a ophthalmologist. I highly recommend their services. They'll always make you feel comfortable, and welcome.

My son had an emergency situation with a foreign object in his eye. We were able to get right in…read moreand the problem was quickly resolved. The staff were friendly and efficient and the doctor made my son feel comfortable. I highly recommend this practice.

Every aspect of my care with McCauley Celin was exceptional. I booked my appointment online, and…read morereceived a follow-up call shortly thereafter. (I'm still waiting to hear back from a couple of other optometrists I'd contacted earlier.) The techs and Dr. Lorenz were efficient, professional, and kind, chatting with me and keeping me informed throughout the exam. No one tried to upsell me on anything, or push procedures that I didn't want during this visit (e.g., dilating my pupils). Their care transformed an appointment I was dreading (I'd not had an eye exam in decades) into a pleasant, informative experience in a lovely setting. I highly recommend McCauley Celin Eyecare Associates.

Had been going to this office for years. This last exam, I'd received a bill from them, and even…read morethough our VSP eye insurance covered all other exams (usual exams), this time billing charged my medical insurance instead. My exam was fine, prescription had not changed, I was told by the billing they charged it medical because I have cataracts (which had last few years) Billing told me they charged medical insurance this time because sometime, in the future, I may need surgery, so there would be a record of it. Our Medical insurance doesn't cover all, so the deductible needs paid. I was disappointed in the change of my billing.

My optometrist referred me to this ophthalmologist Dr. Venkatesh. Dr. Venkatesh's office is located…read morein UPMC Passavant Hospital's building T. I had an appointment for 2:30 PM, and the receptionist called me at 1:30 PM to show up "right now." I hurried to the office. When I arrived, the physician was seeing one patient, and two other patients were waiting in the waiting room. Why did the receptionist tell me to come in early?! The doctor was ready to see me at 2:40 PM, and he examined me until 3:20 PM. He thoroughly explained how my eyes have thin retinas that I must monitor into old age to ensure that blood vessels do not grow and cause leakage and vision loss. He gave me an Amsler Grid on paper and on a convenient refrigerator magnet, so I can monitor my vision at home. The receptionist said that I had no copayment. I overheard her tell two other customers that they had to pay with either cash or check, because the office does not accept credit cards, so if you have a copayment, then you want to make sure that you bring sufficient cash or a check. Overall, I feel relieved that the physician examined my eyes and determined that my vision is OK for now.

They require multiple appointments rather than combine services. Going every three months is a bit…read moremuch. Not having both eye exam and doctors visit in same day seems to be a way to get additional payments. They never respond to refills from pharmacy. You have to call them and then not a guarantee you won't need to call back Was there for scheduled test. They took someone not scheduled before me. This resulted in me waiting an hour. These are all typical issues

Not only was the Doctor ( Bowers ) rude to his staff, he is also rude to his patients. Do not…read morerecommend. One star is too high of a rating.

Dr Nath did my cataract surgery. She was absolutely phenomenal! Professional, personable...and she…read moretook this bad cataract 20/400+ guy to fully clear and 20/20R and 20/15L. Couldn't be happier with the results. Staff was exceptional as well! No wonder my personal physician (he's also a friend I served in the military with for years) told me that she was who he would go to. Terrific! Want to see great? See her!

I was refused an appointment. It would seem that strabismus and cystinuria aren't "medical" enough…read morefor this provider, despite her profile on Anthem's site claiming that she provides a full range of services. I was told to see an optometrist instead like I had simple single-vision refraction to measure. I've seen actual doctors for 57 years for a reason!

Brutal. I've been to the Sewickley location several times. I've never gotten out of there in under…read more2 hours. The staff is grumpy and I always leave regretting my decision to use them. The staff is so patronizing and cranky that I often forget that paying to use their services. If you're a masochist, you've found the right place.

Liked all the staff and doctor but I can't see with the glasses they gave me and had to return…read morethem. After several trips back for adjustments and another exam which changed my lens, I still couldn't see. And now have to wait months to get my benefits restored to my insurance company.

Very good doctor, eye surgery went well, with no complications. A bit quiet, but explains…read moreeverything. Office staff, however, could definitely improve on how they treat patients and also one another.

Please beware of North Hills Eye Associates Karlik Ophthalmology…read more Recently I received cataract surgery from Dr. Jeffrey S. Karlik. Before the surgery the vision in my left eye was near perfect. After the surgery I became nearsighted. Objects became very blurry within 15 feet. Also, a blood vessel was broken in my left eye. Upon office visits after the surgery I was lied to by Dr. Karlik that my vision was bad beforehand. A total falsehood. I now have to wear corrective eyewear because of his botched surgery. I was also advised by an employee of the Pgh. V.A. that a relative visited Karliks office for an eye checkup and was told that they had cataracts. After seeking a second opinion it was determined that their diagnosis was faulty. The patient did not have cataracts. Please beware of North Hills Eye Associates Karlik Ophthalmology. I would like to hear from you if you also have had any such terrible experiences

This store is hopeless. If there is a way to screw up or delay an order they'll find a way…read more Corporate needs to take over this location and bring in competent management. Today I visited the store because a lens popped out. There were no customers in the store. I was told that there was no technician on duty and that I'd have to come back tomorrow. It does not take a technician to stick a lens back in a frame. Anyone who has worked in an eyeglass shop for more than 10 minutes should be able to put a lens back in an eyeglass frame. The woman on duty, chronically unhelpful, could have spent a minute to keep a customer. Instead, she couldn't be bothered. Beware of Eyeglass World.

Just wanted to get on here and say thanks to the sales clerk, Tammy, who graciously played with my…read moretwo year old son while my wife and I wrangled our fussy, over-tired 6 month old and tried on glasses. She was a gem and probably took down and put back close to 100 pairs of glasses for my son to try on. Unfortunately we hadn't done all of our homework in advance, and so it wasn't until after we selected frames that we realized our insurance wasn't accepted at Eyeglass World. We're sorry we couldn't translate into a sale as we really liked what we had picked out!