What a great experience! Booking an appointment was very easy online and once I got there I got a…read morequick, professional, and very friendly appointment. Everyone went out of their way to make sure everything was done well. Thanks!

I wish I could give zero stars. MyEyeDr's outrageous understaffing wasted hours of my precious time…read moreand caused me to miss a critical therapy appointment. The shameless prioritization of bottom line over patient wellbeing on display here is unacceptable. I had an appointment scheduled well in advance, which I arrived on time for. I expected to be seen promptly as a patient who took the proper steps. Instead, I was left waiting for an egregious length of time, nearly TWO HOURS past my appointment time. The staff, while apologetic, was clearly overwhelmed and unable to manage the volume of patients. They were frantically trying to serve the queue that had built up due to the irresponsible lack of personnel. It's obvious that MyEyeDr's corporate overlords have implemented "lean staffing" policies that make it impossible for even diligent employees to provide timely care. This greedy, abusive understaffing directly caused me to miss a vital therapy appointment. As someone who relies on carefully scheduled care to maintain my mental health, this disruption to my treatment and self-care at a vulnerable time was devastating. MyEyeDr's profits-over-people mismanagement of resources threw a wrench into my essential healthcare. It's clear this business cares more about pinching pennies than providing proper patient support. They're willing to understaff locations and leave both employees and patients floundering just to juice their margins. The anxiety, frustration, and disruption to my care plan I suffered as a result is unforgivable. Patients are not just line items in your budget to be squeezed for every last dollar, MyEyeDr. We are human beings with important needs and commitments outside your doors. The utter lack of regard for our time, health, and emotional welfare displayed by your abusive understaffing is disgraceful. I have never felt so devalued and disrespected by a healthcare provider's business practices. If I could be compensated for the incalculable cost of the time and therapy I lost to your toxic policies, it would still barely scratch the surface of the harm done. I advise everyone to steer clear of MyEyeDr and their unethical lean staffing approach. Protect your time, your health, and your dignity and find an optometrist that actually invests in adequate staff to serve patients properly. No one deserves to have their time stolen and their mental health jeopardized by such rapacious, self-sabotaging corporate greed. This experience has shaken my faith in medical businesses and left me feeling deeply violated and unvalued as a patient. The trauma of being so deprioritized and mistreated due to an intentional refusal to responsibly resource a medical practice will stay with me for a long time. MyEyeDr needs to take a long, hard look at their staffing policies and remember their obligations to the human beings in their care. Patients are not an expendable resource to be bled dry for the sake of your bottom line. Until you start properly staffing your locations and put people over profits, you are not worthy of serving vulnerable healthcare consumers. I'm sharing my story so others can avoid being victimized by your abusive "lean staffing" practices. Take your business elsewhere, folks. MyEyeDr will just leave you lean on time, lean on dignity, and bled dry for their balance sheet.

just got glasses from them they did a good job. and had them in a week.very good service.read more

Finally! A pair of glasses that fit my face!!!…read more My last experience buying glasses was from the fancy "boutique" eyewear place in Sq Hill, you know which one I am talking about, the grossly overpriced "Hipster" optical joint. Well, I paid them way too much money and got a pair of glasses that never fit right. I have a narrow nose and they wouldn't stay up no matter what -- as it was a bad fit. 20/20 on the other hand, they directed me to a pair right out of the gate, Columbia (I love Colombia!) frames, uncanny, almost like magic, these glasses fit like a glove. I am so happy with my glasses!!! I would give them 10 stars if I could!!! Thank you so much. VERY satisfied customer!!!

Wonderful staff and office environment. They were able to schedule my appointment for the following…read moreweek from when I called. I was received promptly at my appointment time. The Dr and Aide were both very friendly and welcoming. Couldn't really ask for better service. The frame choices were plenty. The person who helps choose the frames and fits them was fantastic. Excellent visit in every way possible!

Have been coming to Bittner Vision for years and decided to continue going there even though I…read moremoved to Ross. Dr. Delserone is the best opthomologist that I've seen. She is so kind and considerate. She also recently saw my mom who had a sty and needed some support. They have a nice selection of glasses too. I got mine there and use them with blue light support while working. They're nice.

I love going here to get my eyes checked and glasses adjusted when I need them tuned up. Everyone…read moreis super friendly and it's a comfortable environment.

Always accurate exam and food selection of glasses. Easy appointment. Dcotor is very thoroughread more

Dr. David Quinn is one of the kindest & most knowledgeable Optometrists there is in the area. The…read morestaff is wonderful and patient, and work in a clean attractive office. I have never waited for more than 15 minutes past my appointment time. There is a large array of eyeglass frames to pick from. I don't know why there are two VERY negative reviews from people that live in San Diego and Nashville. Seems like they were writing reviews for the incorrect place. I don't think anyone would travel from those areas to get a pair of glasses.

Been coming here for years with no issues and the worst experience I've had to date. I checked in…read moreand sat and sat and sat and after ~20 minutes and everyone who came in after me was being cared for, I got up to question why the rainy and apparently I was ignored or forgotten. At that point I maybe waited 5 more minutes. I would have given at least 4 stars since the doctor is friendly and knowledgeable, and the check out staff was more attentive and friendly. Hopefully this was an isolated incident and will review again at my next visit. Wide selection of glasses available, and parking is easy.

Last year my friend recommended this place and to see Kim when I needed glasses. I already had a…read moreprescription. Kim helped me find exactly what I was looking for, gave me lots of information that was helpful to me and was so pleasant. She didn't rush me a I was looking at a lot of frames & kept bringing more out for me to look at. She gave me honest opinions and that helped. I went there again this year & asked for Kim's help. Again pleasant as ever and so helpful. I like to patronize local businesses. I would suggest a raise for her and as a good gesture a pizza for lunch! She is the reason I went to your business this year. Good help is hard to find!

Fantastic staff and providers who offer truly individualized care. Have never had anything less…read morethan exceptional service!

Terrific service...great selection. Do not pressure you, in fact, they even suggested keeping my…read moreold frames since I liked them so much and they fit so nicely and just purchase the prescription lens.

I have been using Kieffer Optical for about seven years now. I cannot express how grateful I am…read morefor the excellent, and personalized service that they offer. One of the things that I found out over time, is that they stand by their products completely. They are customer satisfaction-driven.

My family goes to the Beaver Falls location and we are always treated so well. Greeted as we walk…read morein, friendly staff, efficient and well-trained. The colorful, themed rooms are eye-catching and fun! The check-ups are thorough and we are advised of any changes and how they can meet our needs. I have been given sample lenses to use until my order comes in, which is always helpful when running low. Dr. Havranek brings years of experience and I trust him with our eye care needs. Paris always helps us when we check out and she's very informative regarding rebates and ways to save us money. She's friendly and you can tell she loves her job! Our experiences have always been positive! I recommend MyEyeDr Beaver Falls!

All the workers had a professional attitude about them. If you had any questions they were there to…read moreserve you and was a very good place to get my glasses.