I was given the wrong prescription for contacts. Had a few…read moreother unpleasant experiences. Will not return.

Dr. Smith was great. Listened to what I needed and provided a contact prescription upgrade…read moreaddressing all I had going on. The exam rooms are clean, modern, and well kept. The staff are friendly, helpful, and pleasant to interact with. There were no high pressure sales tactics like you will sometimes suffer at the national "McVision" stores. The office is tastefully decorated and they have a significant selection of frames. I love the fact they are a local business and are invested in the community. They don't seem to have an in house optometry lab, but very few, if any, doctor's offices do. This means they order your glasses from a vendor and are beholden to that 3rd party company for timing, warranty, etc. one thing to bear in mind is that even for the best customer service companies, mistakes are going to happen. The real measure of an organization is how they handle the customer in difficult situations. Businesses should be evaluated on how they handle the problem and customers in difficult situations, not if a situation occurred. Over the years I have had several interactions with this business, and never have had any issues like what I did in Florida with a former optometrist.

I love Visionworks, the staff is always so kind and friendly. I leave happier than I came in every…read moretime! thank you so much

Everything went great. The store is clean, the equipment is state of the art, and the technicians…read moreand optometrist were polite and patient. Thanks!

I had some difficulty when calling to schedule an appointment. The receptionist sounded disengaged…read moreand didn't seem very willing to assist, which made the process less pleasant than expected. Unfortunately, due to this experience and the lack of helpfulness during that initial interaction, I've decided not to schedule an appointment with the clinic.

Needed appointment staff just refusing to make me one. Been going for years but now they are…read morefailing at the simplest things.

the website does not function...scammers want 245.00 dollars "UP FRONT" even with…read moreinsurance...just for an eye exam...then they also want your medical doctor to refer you to them.....eyedoc-cartel in action !

I saw Dr. Falgoust for cataract surgery. The staff was pleasant and helps. Dr. Falgoust reviewed my…read moreoptions and did a wonderful job! I've worn contacts nearly my entire life and had 20/29 in my eye pretty much the next day! I'm very happy with my decision to be treated by Dr. Falgoust!

I have been a patient here for many years. My son his entire life. We show up for our scheduled…read moreappointments today after we had to find a ride to get there. They proceed to tell me that the system canceled my appointment and I'm just SOL. I can get back on the schedule an hour later because they gave my appointment to someone else!!!!

I called and made an appointment. After about a 30-minute wait. I was brought into a room. I was…read moregiven an eye test. I wasn't there for that. A woman came in didn't introduce herself. Asked why I was there. I explained my situation. She looked at my eye and said something to the woman sitting at the computer and walked out. When I asked what was going on she told me that they would call in a prescription. I asked to talk to a Doctor. The same woman came back into the room. I asked what was going on. She said that I might have an infection in my eye. To use the prescription and come back at the end of the week. And if this didn't fix it they would try something else. I arrived at the time of my appointment. I was told it was the following week. when I showed her the paper they gave me showing my appointment time and date. She still said it was the following week. So I left on my way back home I received a call and the woman said I didn't show up for my appointment and it was rescheduled for next week. I then told her to cancel it. I would find someone else to go to. Then I got a text for me to call and confirm my appointment. I called and the woman said since I didn't show up for my appointment it was rescheduled for next week. I told her to cancel that. And the reason why. She asked why I didn't show up for my appointment today? Those people have No clue as to what is going on. NEVER AGAIN will I go or tell someone to go there.

Never a pleasant shopping experience here! The parking lot in front of this Dollar Tree location is…read moreusually in disarray, with vehicles ignoring the parking space lines and stray shopping carts strewn throughout. Shady people loiter in front, often accosting patrons for spare change. Inside the store other customers are often rude, impolite, and I've even had a racial slur or two hurled at me! Employees and management seem overworked, underpaid, and indifferent. Such negative experiences make it very easy for me to forgo convenience and go out of my way to shop elsewhere. While it is a given that this is a Dollar Tree and not Saks Fifth Avenue, a little civility and respect for others will go a long way to make this location a better place to shop at.

The cleanest DT I have ever seen! I was told at nasty DT from a customer about this DT. Needless…read moreto say I left and came to this DT. Nothing laying on the floors, employees were very friendly. I will be back to this one! Thanks to the lady who recommend this DT.