This is the worst Bank of America branch I've ever visited. There were still 30 minutes left before…read moreclosing, but the staff refused to assist me and said they were no longer taking customers. It was very frustrating and felt unprofessional. I hope they can improve their customer service and honor their posted business hours.

The older teller is terrible and refused to help me with a payroll check. It was a Bank of America…read morecheck and she refused to help. Refused to cash it. I was told "go to my own bank". This type of garbage customer service is the EXACT reason I stopped banking with BofA over 10 years ago.

Customer service is nonexistent. I had a question concerning security last year involving my…read moreaccount. I called the bank. The woman I talked to barely listened to what I said. Then dead silence. So, I asked if she could look into it while I was on hold. On hold for a very short period of time so I doubted she asked anyone about my concerns. Then she came back and said no, you're the only one having problems. I didn't much care for her tone of voice but I let it go. So as she was hanging up she actually says "Get a life". Are you kidding me. I opened an account elsewhere but still have to deal with them for mortgage statements. Which I wish you'd just mail. I am so tired of assholes treating people with such disrespect.

Unbelievable AGAIN!!!!!!!!!!!! Paid my auto loan on 4/27, on line. They took the money out on 4/30…read more But they took out the WRONG AMOUNT!!!!!!!!!!!!!!!!!. Maybe next time take your shoes and socks off so you have more digits for counting. The worst Credit Union EVER.! Advice - get your loan somewhere else. These people are too stupid for words. I have been in the credit industry, they're lack of knowledge is stunning! Next report is to the National Credit Union Association. Rating - Less than one.

horrible customer service at woodland ca Branch. the branch manager ignored me for 45 minutes and…read moreZohara the banker never called me back with an answer to my question. will consider moving my accounts elsewhere

On Aug 6, 2024 I called the bank, waiting on hold for 45 minutes. When I finally spoke to Marco…read moreregarding the problem, I was told an officer of the bank would return my call soon. Today is 09/06/2024 and I still have not received a call back. I have my business and personal banking at the bank. I have been very unhappy with them over my business deposits, they consistently lose the change that is included in my deposit. I have to use the night drop because I leave town before they open and don't get back to town until after they close. I have started taping the coins to a piece of paper and writing the amount on it and the outside of the envelope. The funds I deposit belong to clients so they must be correct. Corporate sends me a letter telling me there were no coins in the deposit with their phone number on it. When I called them they told me there was nothing they could do, then why put their phone number on it? Very frustrated with Chase Bank.

I just used the outside atm, so I can't recommend the inside. It did look like they were upgrading…read morethe place but everything was working.

Been with this Bank for many many years and have left Ca appx 10 years ago, Bank Rep personally…read morecalled to inform me of the BEMO transition , What Bank or Business nowadays still shows personal interest in their Clients... Bank of the West! Thank you for remembering the Members are people and not just an account number. Thank you Karla, you have always been the Best. Dave Stewart Boise Idaho

I don't know if it's me, or has the customer service at Wells Fargo just gone downhill…read more.. Not only do they have minimal hours, but it seems as though they never have enough people working. As you can imagine, longs lines with slow services. The only reason I'm even giving 3 stars is because the guy that helped me this morning was at least nice. I continue runout up with Wells Fargo's lackluster service is because I have been with them for so long and it's too much log hassle to change my direct deposits and automatic online bill pay.

Slowest branch I've ever been to. Not very knowledgeable. I have never gotten out of here in under…read morean hour.

Travis Credit Union in Davis has a charming, small-town, family-style banking atmosphere,the kind…read moreof place where you expect everyone to know your name by your second visit. Kara...with a K was extremely friendly, patient, and helpful throughout the entire process. Things took a little longer than they might at one of the larger banks, possibly because of their procedures and protocols, but everything was handled properly and taken care of in the end. Sometimes slow and steady really does win the banking race. While you're there, definitely spend some time exploring Davis, especially the downtown area near the university. It has a great atmosphere, friendly people, and a relaxed, welcoming energy. It was absolutely our kind of vibe! Five friendly, small-town banking stars for Travis Credit Union,and an extra star for Kara with a K!

Said I'm approved for a car loan and got the car and a week later decided to say I got denied, now…read moreI have to figure out what to do and try to keep this car since the dealership already sold my old car. Very disappointed.

Hiba, is so knowledgeable about your banking needs , I'm so glad that I bank at First Northern Bank…read moreof Woodland, , staff members are so kind and knowledgeable. It's a pleasure to come Bank here, thank you for hiring the best,Customer for life. The next day I had to go back into the bank for some more banking advice, I got great customer service from Edith Virgen, very knowledgeable and courteous, again thank you for hiring fantastic employees

Gave them another year and have replaced my card multiple more times this year that last time being…read moretoday, I even specifically told the person on the phone not to close my card not 30 minutes later tried to use it and my card was closed verified with the winters branch, got my card reissued but this will be the last. I'm done with this bank it's not worth my time to keep replacing cards. Clearly they have some sort of internal security issue as this card is not used for direct online purchases.

My account was closed by the bank. It is my fault my account was closed due to negative balance…read more I have had an account with this bank for 18 years. I did not appreciate that I was not notified of my accounts closure either by phone call or my mail.

Today I closed my account. There has been more than too many incidents of inconvenience and…read moreterrible service from this bank. Everytime I've ran into issues with this bank it has been all on thier end. Issues like retaining my cash deposit because thier ATM crashed and having to wait a day for my funds to be available, having to wait 3 weeks to have access to a deposit over 5000 , them sending my new card to the wrong address and unable to print me a temporary card till I got my new one which didn't arrive for 3 weeks and caused me late fees on bills because this was the only bank i had at the time, having thier doors closed mid day because they had no coverage, and down ATM's all the time . And when i asked for assistance at this bank they feed you a script that does not match what actually happens just to get you out the door. I've gotten more help calling the customer service line than talking to someone in person. And when I closed the account today they were rude and were looking for reasons not to close it. I'm happy this is finally over and I will be sharing this experience with everyone I know who has an account there and everyone who doesn't.

This bank has been so helpful we own a small business and just changed are accounts over to them I…read morewould recommend speaking with Nica I can't say enough Mike and Kim

From the owner: Tri Counties Bank provides a competitive breadth of consumer, small business and commercial banking…read moreservices easily accessible through an extensive California communities branch network, advanced online and mobile banking, a nationwide network of over 37,000 surcharge-free ATMs, and bankers available by phone 7 days per week.