My account was closed by the bank. It is my fault my account was closed due to negative balance…read more I have had an account with this bank for 18 years. I did not appreciate that I was not notified of my accounts closure either by phone call or my mail.

Today I closed my account. There has been more than too many incidents of inconvenience and…read moreterrible service from this bank. Everytime I've ran into issues with this bank it has been all on thier end. Issues like retaining my cash deposit because thier ATM crashed and having to wait a day for my funds to be available, having to wait 3 weeks to have access to a deposit over 5000 , them sending my new card to the wrong address and unable to print me a temporary card till I got my new one which didn't arrive for 3 weeks and caused me late fees on bills because this was the only bank i had at the time, having thier doors closed mid day because they had no coverage, and down ATM's all the time . And when i asked for assistance at this bank they feed you a script that does not match what actually happens just to get you out the door. I've gotten more help calling the customer service line than talking to someone in person. And when I closed the account today they were rude and were looking for reasons not to close it. I'm happy this is finally over and I will be sharing this experience with everyone I know who has an account there and everyone who doesn't.

Customer service is nonexistent. I had a question concerning security last year involving my…read moreaccount. I called the bank. The woman I talked to barely listened to what I said. Then dead silence. So, I asked if she could look into it while I was on hold. On hold for a very short period of time so I doubted she asked anyone about my concerns. Then she came back and said no, you're the only one having problems. I didn't much care for her tone of voice but I let it go. So as she was hanging up she actually says "Get a life". Are you kidding me. I opened an account elsewhere but still have to deal with them for mortgage statements. Which I wish you'd just mail. I am so tired of assholes treating people with such disrespect.

Unbelievable AGAIN!!!!!!!!!!!! Paid my auto loan on 4/27, on line. They took the money out on 4/30…read more But they took out the WRONG AMOUNT!!!!!!!!!!!!!!!!!. Maybe next time take your shoes and socks off so you have more digits for counting. The worst Credit Union EVER.! Advice - get your loan somewhere else. These people are too stupid for words. I have been in the credit industry, they're lack of knowledge is stunning! Next report is to the National Credit Union Association. Rating - Less than one.

horrible customer service at woodland ca Branch. the branch manager ignored me for 45 minutes and…read moreZohara the banker never called me back with an answer to my question. will consider moving my accounts elsewhere

On Aug 6, 2024 I called the bank, waiting on hold for 45 minutes. When I finally spoke to Marco…read moreregarding the problem, I was told an officer of the bank would return my call soon. Today is 09/06/2024 and I still have not received a call back. I have my business and personal banking at the bank. I have been very unhappy with them over my business deposits, they consistently lose the change that is included in my deposit. I have to use the night drop because I leave town before they open and don't get back to town until after they close. I have started taping the coins to a piece of paper and writing the amount on it and the outside of the envelope. The funds I deposit belong to clients so they must be correct. Corporate sends me a letter telling me there were no coins in the deposit with their phone number on it. When I called them they told me there was nothing they could do, then why put their phone number on it? Very frustrated with Chase Bank.

I don't know if it's me, or has the customer service at Wells Fargo just gone downhill…read more.. Not only do they have minimal hours, but it seems as though they never have enough people working. As you can imagine, longs lines with slow services. The only reason I'm even giving 3 stars is because the guy that helped me this morning was at least nice. I continue runout up with Wells Fargo's lackluster service is because I have been with them for so long and it's too much log hassle to change my direct deposits and automatic online bill pay.

Slowest branch I've ever been to. Not very knowledgeable. I have never gotten out of here in under…read morean hour.

Came here on way back from Davis to pay a bill rather than to go to Witter Ranch or Satori Sushi…read morecenters farther near home. Paying a bill. Only 2 tellers. 15 minute wait. Long lines. 1 or 2 tellers were at break or lunch and just returned but did not open teller windows. Always a long wait. Friendly but a hassle. I do like the bank due to being a non-profit and on customer's side. Unlike Chase, US Bank etc which are capitalistic conglomerates full of pigs getting fat off hardworking Americans. Bailed out by taxpayers when they caused the 2008 mortgage crisis with risky loans for greed. No big CEOs and higher ups ever got jail time. Never paying it back now when they are flying high reaping interest/loans/mortgages $$$$ during the pandemic. Public always loses, businesses always win. Not sure if Golden 1 was responsible too but they are better in my eyes....

I do not know why I put up with this place. Their ATM card and machines have issues, they have made…read moreerrors, and some of their employees are not knowledgeable. I just sat there for the longest time to speak with the ONE person who could help me open a CD, and they called someone up before me. Their scheduling appointments is unclear to nonexistent. FRUSTRATING, but their loss!

Hiba, is so knowledgeable about your banking needs , I'm so glad that I bank at First Northern Bank…read moreof Woodland, , staff members are so kind and knowledgeable. It's a pleasure to come Bank here, thank you for hiring the best,Customer for life. The next day I had to go back into the bank for some more banking advice, I got great customer service from Edith Virgen, very knowledgeable and courteous, again thank you for hiring fantastic employees

Gave them another year and have replaced my card multiple more times this year that last time being…read moretoday, I even specifically told the person on the phone not to close my card not 30 minutes later tried to use it and my card was closed verified with the winters branch, got my card reissued but this will be the last. I'm done with this bank it's not worth my time to keep replacing cards. Clearly they have some sort of internal security issue as this card is not used for direct online purchases.

World's Worst Bank After 5 years of on time mortgage…read morepayments, I was rewarded with an increased rate from 3.9% to 6.3% mortgage rate. To compound the issue, they increased the prepayment penalty from 1% to 5%. When I complained about the huge increase, they told me that if I moved all my accounts to Umpqua Bank that they "may" decrease the amount of the increase. Absolutely disgusting and predatory business practices. The federal authorities should shut them down. We moved our business to another lender and refuse to ever do business with them again. I agree with Ryan M. and would not have even given them 1 star.

Umpqua is great. All the tellers are friendly and speedy with transactions, no hidden fees on…read moreaccounts, and the lines aren't long at this branch. I've had my debit card numbers stolen twice and their fraud department notified me within an hour of unusual activity both times. I haven't had any bad experience with this bank in 15+ years.

My name is Dion and I have a EV Nissan Ariya. Jason from the loan department turned my headache…read moreinto a wonderful experience. He was knowledgeable and sympathetic to my issues and I absolutely love this gentleman. Thank you brother for helping me and rectifying the problem. God Blesss you. Much love to you and your family.

Excellent staff and service. Forgot the name of the lady at the desk who helped me. It was my first…read moretime there and I was impressed.

I stopped by their ATM Saturday afternoon. Conveniently deposited my check and was on my way! I…read morehave never had an issue with US Bank, no matter what location I visit! Would recommend this one, next time I'll have to stop inside and check it out! And of course meet the tellers!SYOY!

Steven has helped me out multiple times when I was having issues getting through to the main…read morecustomer service line. He is very helpful & much appreciated.

I just used the outside atm, so I can't recommend the inside. It did look like they were upgrading…read morethe place but everything was working.

Been with this Bank for many many years and have left Ca appx 10 years ago, Bank Rep personally…read morecalled to inform me of the BEMO transition , What Bank or Business nowadays still shows personal interest in their Clients... Bank of the West! Thank you for remembering the Members are people and not just an account number. Thank you Karla, you have always been the Best. Dave Stewart Boise Idaho