Been here a few times for jewelry repair and it's a great spot ! Came in today looking for a…read morereplacement necklace and I traded in my gold necklace. Fair offer. Very pleased. A great place to buy, sell , repair or even make a custom piece. I will be back!!

I experienced some racism from the guy that answers the phone told him I would like to purchase…read moresome gold and was wondering if I could use a credit card an he responded as if I was doing something illegal. Worst experience ever would never purchase anything from this business if you have any pigment to your skin color.

When you do business with anyone you deserve to be treated fairly and with respect. For a car,…read morejewelry etc. When you give your word to a customer it should be honored. When you sell merchandise you then expect the buyer to resell more to the next person which is why I found this transaction to be disheartening. I recently inherited some silver jewelry. I cannot wear silver. Because of the positive reviews and that my husband used Alvarez to purchase batteries for his watch he took the jewelry to them. The jewelry was weighed and a price was quoted. My husband asked if the quote would still be honored the following day. Alvarez said yes. After coming home and discussing it with me we decided to accept the offer. My husband went back to Alvarez the SAME day and he lowered the price from the original offer. Obviously my husband asked why? The WOMAN said, its because you probably took the jewelry to other places and came back here because our offer was better. Huh? Seriously? What a rude and unprofessional thing to say. I will be honest and say that my husband eventually took the lowballed amount but for the difference it was not worthwhile to try and pursue. I have learned some very valuable lessons. TRUST NO ONE. Always get a quote in writing and that someone's verbal words are only as good as the person giving it. I sincerely hope that Alvarez Jewelers enjoys the money that they shorted from us as apparently Alvarez Jewelry needed the whopping $50 more than we did.

Terrible customer service, wanted us out the moment we stepped in. Very odd experience, it's like…read morethey don't want your money.

worst ever!!!! had 3 clasps fixed on bracelets $500 bill…read moredidn't even call to confirm price never gave price. came in to pick them up and they hit me with $500 dollars bi !!! I said this is really pricy! Sandie said she already gave me a 20% discount ! really! never again!!!! I bought black pearl earring before that now I wonder if they are really what she said they were. attitude I got plenty from her. Don't even think of going there!!!!!

Sort of a bummer experience for me. Empty parking lot on a Saturday around the holidays. That in…read moreitself speaks louder than any review can. Stopped in to inquire about some repair services and was met by a somewhat cold woman who was efficient but indifferent and I got the impression that she could care less whether I was even there. It almost was if she were assessing whether I was actually there to do business or planning to burglarize the place. Her immediate quote was priced roughly double what I expected based upon my research with a three week turnaround for some simple adjustments. I looked around the store briefly and left. The displays featured signs stating items 50-70% off. Will not return and I'm certain the proprietor does not care.

Very friendly owner, nice clean place, and fair price. The owner is very transparent about how he…read morearrives at his offer amount. He does not try and ask YOU what you want for your jewelry in order to see if he can get a lowball price.

Was looking for an engagement ring. Actions Pawners was very helpful in selecting the perfect…read morering.....And she said yes

Art is a classically trained bench jeweler and a pleasure to work with…read more I refer all my friends to him here

I needed a few watch batteries replaced and after doing a search,I found Quality Jewelry Repair in…read moremy area. I called for their exact location and price before I arrived. They used to be located inside Stratford Square Mall but they moved to a small strip center on Schick Rd after the mall closed. I left my watches while I went to the grocery store and when I came back they were ready for pickup. They cost me 15.00 each and the owner was very nice. I will definitely be back if I need any watch or jewelry repairs.

Nina was very helpful and efficient. She found a gold chain for me and fixed a bracelet in 20…read moreminutes! Great price too!

Brought in 2 gold diamond rings to be sized. After 3 sizings and paying over $300.00, my rings fit…read morealmost the same as when I brought them in. The male owner is rude. I will take my jewelry to a reputable jewelry store next time!

Fast and helpful paid cash on the spot *************************+**+***+*************read more

Friendly, fair and cash fast - great people at this location - would definitely recommendread more

Don't deal with them. They sell broken items and then blame the product not working on you. Never…read moreagain and I might sue them.

Rick has to be the nicest person. Great customer service. I would recommend RJ JEWELRY to everyone.read more