Said they would fix watch link in about 5 maybe 10 mins. Ended up being less than 10 SECONDS. HIGHLY recommend to go hear. Very kind too!

Brought in 2 gold diamond rings to be sized. After 3 sizings and paying over $300.00, my rings fit almost the same as when I brought them in. The male owner is rude. I will take my jewelry to a reputable jewelry store next time! read more

Had to replace a battery on an expensive watch I recieved as a gift. The watch was dive-rated. They did the job Very quickly and the price was good. Excellent service. The only people I would trust with it. read more

I went in to get my ring fixed, I was missing a few stones and I had the best experience!!1 I was charged only $40 to fix two of my missing stones and my ring was cleaned better then were I went before. His work was amazing and quick only took 30 minutes! I recommend everyone!! read more

Extremely expensive for just a watch battery replacement. Go somewhere else and save your money.

George recently repaired my ring when the store I purchased it from was not able to do so! I highly recommend George and his team at Gold Creations Woodfield Mall! Thank you George! read more

Gold Creations - George recently fixed my ring when the store I purchased it from couldn't. I highly recommend George and Gold Creations at Woodfield Mall! - Jewelry Near Me - Schaumburg, Illinois

Poor customer service. Just left due to an older woman who is definitely racist. I witnessed her look me up and down with her nose raised while speaking to another gentleman in their native language. There's nothing wrong with speaking your language at all however you can tell when you're being judged. In addition to that If workers greet someone who walks in after you don't spend your money with them. read more

I have been doing business with Gold Creations at Woodfield Mall since 1999. They have been sensational to do business with. Product price and service is the best. I have and still recommend them for all jewelry and watches. read more

Fantastic experience. All other jewelry stores could not change out my lobster claw on my bracelet without sending it out for weeks. The jeweler in the store changed out the claw and I can wear my bracelet again. Also, the other stores quoted me $100-130 for them to repair my bracelet in weeks. I paid $65. The merchandise in the store is beautiful and I will be back to shop. Great place! read more

Nina helped me with a necklace of mine. she was very thoughtful and caring.

I went to this store few times and have bought few pieces of jewelry from them. They have good quality of jewelry. The prices are also pretty fair. Above all staff-manager are also quite co-operative and helpful. every time I went there they have been very nice. I will go there again and again whenever I need to buy jewelry. Thx. Don't be fooled buy bad reviews. - Mina Purohit. read more

I would give it zero star if it was an option. Saw the sign "$11 plus tax" to replace watch battery by chance when we were in the mall. For mine though, it's $15 which was ok because that's what I paid at the regular place in my neighborhood. Got home later, found out that the dial on the side of my watch was missing. Called right away to the store, and I was informed to bring the watch in to resolve the issue. Stopped by one week later, George, the owner or manager, refused to take any responsibility. I walked out after expressing my disappointment at his attitude. I would not recommend anyone to do business here. I certainly would not come back any more. read more

Gold Creations - Store entrance - Jewelry Near Me - Schaumburg, Illinois

I needed to have the batteries replaced in two of my watches for quite some time. Every time I was at Woodfield mall I would pass this store with the sign out front that says watch battery replacement $11 plus tax. So eventually I remembered to bring my watches to the mall with me and stopped by Gold Creations. First of all, they need a new sign because this is very false advertising. They should replace it with a sign that says watch battery replacement $15 and up. I have never been to a place that charges different prices to replace a battery depending on the brand. Inside they have signs posted with different brands and different prices and none of them were less than $15. I had one coach watch and one Michael Kors. That being said I was told it would be $19 for the first and $20 for the latter. At this point I didn't care because I had been sitting on this for so long, but I will never return. It's the exact same battery and process to replace it. Brand should have nothing to do with it. Back home in Toronto I would go to a store on Yonge street and it was $10 no matter what watch you gave them. Never go here. Don't waste your time or your money. read more

great place to buy/sell/watch battery repairs! They do a great job of suiting the customer's needs and not their own. I went in there to buy a wedding band with my fiance, I tried on a handful of wedding bands, but the owner suggested the cheaper wedding band of them all because it fit my personality. I really appreciated that he did that instead of wanting me to buy the more expensive one. The owner really cares about his customers, he values the customers and gives expert recommendations! Highly recommend checking this place for wedding bands, jewelers, watch battery repairs! Great service and great price! read more

They do a great job of suiting the customer's needs and not their own. I went in there to buy a wedding band with my fiancé, I tried on a handful of wedding bands, but the owner suggested the cheaper wedding band of them all because it fit my personality. I really appreciated that he did that instead of wanting me to buy the more expensive one. The owner really cares about his customers, he values the customers and gives expert recommendations! Highly recommend checking this place for wedding bands, jewelers, watch battery repairs! read more

I have been going to Gold Creations for over 12 years. Highest quality pieces - always something new and unique. George is efficient with cleaning, repairs, watch battery replacement services. Outstanding customer service and fair prices. read more

We were recommended to Gold Creations from a personal friend a few years back, and thankfully we checked them out. This place is a hidden gem on the second level of Woodfield mall. I've purchased numerous items ranging from necklaces, bracelets, to even my fiancé's engagement and wedding band from them. They've always provided nothing but the best customer service and follow up when my items are ready to be picked up. Do yourself a favor and skip the big box jewelers and check out Gold Creations, it's worth the visit - my (now) fiancé and I won't let anyone else handle any of our jewelry - ever!!!!! read more

Thank you sooo much George and Gold Creations for bringing my necklace vision to life! Great friends of mine! Excellent customer service!

I went to purchase a gold chain for my husband for an anniversary present. Came home with it and my husband loves his chain! He cannot wait to purchase more items from this store! Thank you George for your help in selecting one for my husband! read more

Is this fake news on YELP?? I can't believe the negative reviews about GOLD CREATIONS!!! I don't believe them, put it that way!!! I have been going here for years and years. The owner is a perfect gentleman, very knowledgeable and always a very pleasant man. Reminds me of my dad, wouldn't hurt anyone. I always enjoy our conversations. He was highly recommended to me years ago by two of my coworkers and now I won't go anywhere else. He worked with my husband and me to decide on our purchases. Throughout the years my husband bought my anniversary ring here, my watch and my earrings. We feel he has very competitive prices and he stands behind all purchases. I love diamonds and you can count on quality here. I've had all items appraised for insurance purposes and I was very happy. I would recommend you go there and see for yourself. You won't be disappointed. read more

Once I told them I had a Michael Kors watch, Rogers and Hollands quoted me a battery watch change for $25. They said that if I wanted to get it pressurized for water resistance, they would have to send it away for a week and it would cost $50. What a RIPOFF and an inconvenience. I was referred to this place by my cousin for a watch battery change. They said they would pressurize it at their store, and that it would cost $20 and be ready in 10 minutes. It probably would've taken them even less if they didn't have other customers before me, but hey, I'm not complaining about 10 measly minutes! The staff were helpful and friendly. Highly recommend this place for it's fast turnover at affordable prices! read more

I took a watch in to have the battery replaced Good service and friendly staff. The only real negative was that their posted prices may not be accurate, depending on the watch. They didn't volunteer the extra charge until after service was complete, at which point it was too late to back out. Not much of a money difference, but still kind of irritating. Other than that, I was pleased with the service and the staff. read more

I have know George for 25 years when we bought my engagement ring. 25 years later and we went back to him again for a upgrade. Thank you for fixing my rings and for helping me with a new ring idea. read more

Great place to have a water resistant watch's battery replaced. Best price and most polite service. Very pleased as JC Penney referred me to come here as they couldn't change the battery. Located upstairs next to Macy's read more

This place is a rip off and they have ruined my $800 watch. I simply went in to get the back cover of my watch pressed in, " the old rude lady was so cheap and a fraud that she charged me $15 just to press in the cover that took less than 10 seconds. After she did that, the main hands of my watch stopped moving right then and there, because she pressed it too hard. when I asked what happened to it. she blatantly lied and blamed it on the watch and I that the watch wasn't working before I handed it over to her. A blatant lie to my face and she made up any possible lie she could at the time but the fact is that my watcy was now broken after paying her $15 to simply close the cover. I will not suggest anyone going to this place. I always wondered why the place was always empty and rarely a customer is seen in their store. Now I know why it is this way. STAY AWAY FROM THIS PLACE. read more

I was in need of servicing my watch and this is the place to do it the owner is friendly knows what his doing did a amazing job on my watch this place is great check them out they got everything jewelry chains bracelets engagement rings men's and women's read more

A hidden gem in the Woodfield Mall. I have been visiting Gold Creations for many years to have my watches repaired and batteries replaced. I always thought of Gold Creations as a watch repair place until I started checking out their amazing jewelry displayed in the showcases. The owner George is very knowledgable on all his jewelry pieces and always wants to ensure his customers, like me, feel they purchase a quality piece at the best possible price. He offers layaway plans as well, which is great! I purchased some amazing pieces where if bought elsewhere would cost me much more. I have a good eye for jewelry, so if you're looking for a great quality piece of jewelry at an amazing price visit Gold Creations. It's my go-to place! read more

Been going to this place for years. Recently we purchased a watch for my husband. Owner was extremely nice and helpful as always.

Unparalleled quality and service. You won't find such careful attention to detail anywhere else in the area. The manager George was very reasonable and generous in his prices, and the staff gave me excellent advice on selecting an engagement ring. I ended up getting a ring that would have costed much, much more elsewhere in the suburbs. Thanks Gold Creations, she loved the ring!!! read more

Gold Creations - She said yes!!! The diamond is impeccable. - Jewelry Near Me - Schaumburg, Illinois

I just made my first purchase at Gold Creations. I got a diamond earrings. They are so beautiful! The price was very competitive and superb service. George has great knowledge about precious metals and stones. He knows the subject well and has years of experience. He was able to provide me with comprehensive advise and assistance to any questions I had. At any stage I didn't feel pushed to buy. Hard sale never works on me. I usually leave the shop when someone tries that on me. And George was patient, not pushy and he gave me a space to make my own decision not based on impulse buying. I really appreciate it. I had truly great experience and I am coming back for more .. stones.. this time made to order. read more

The place looks totally generic but in about 5 minutes they put a new battery in my Tissot watch for $20. Knowledgeable and efficient guy working the counter (looked to be the owner?) took care of business in no time. read more

I have been doing business with George since 1999. I had all my wife's jewelry made by him and plan to visit him soon to begin her ten year anniversary ring. The entire staff treats me like family and George won't over charge you, but will work with you to get and retain your business. Try them...you will love them.... read more

Despite the name Gold Creations, this place has no idea how to treat gold. Or even the difference between 18k and 9k gold. My boyfriend bought me some beautiful earrings from Florence, Italy on the golden bridge. Sadly, on the train leaving Florence the backing of the earring broke. We brought my earrings to "Gold" Creations to have them fix the backing. When they applied heat to my earrings they completely took the gold out of my earrings making one look different from the other. Thinking I wasn't going to notice. When I showed George (the manager) he said he would fix them. I specifically told George DO NOT touch the original earring, just fix the one they ruined to match the good one!!! Instead of listening to me he did the complete opposite and added gold to BOTH earrings making them look fake!!! To top it off he added 18k gold to my 9k gold earrings!!! Luckily, I have taken pictures of my earrings through this whole process. When I pointed out to George and showed him the picture of my earrings before bringing them to his store He of course couldn't that tell the diffrence. My beautiful earrings from Florence had a soft subtle gold look to them. Now, they look loud and cheap!! And believe me it doesn't take a genius to notice!!! If you have any jewelry with any sentimental meaning to them, DO NOT BRING THEM TO THIS STORE!!!! read more

I had five of my watch batteries changed at one time. I was in a rush and went in for convenience. BIG mistake. Let's just say 2 out of the 5 survived. In the last twelve hours - one is being sent in for repairs by the manufacture and two have gone to a different jeweler, fixed, and returned. The work is sloppy and over priced. When attempting to speak with them about the matter, I received attitude, and told these issues were my fault. Unless you're in a hurry and willing to take a chance, I would save yourself the headache and DON'T GO. Oh, and good luck with George... What a joke. read more

Great service, the most reasonable prices in town! The staff will treat you like family members! Always smiling and very fast, efficient and reliable service! Would highly recommend this place to everyone looking for fast and good service! read more

Brought my Fossil watch in to have the battery replaced. Store owner was very nice, however he had handed the watch to one of his employees. At one point she came back to the front and the manager explained to me it was over tightened so he had to use "a special trick" to loose the back. He came back fairly quickly and I paid 16.50 for the battery install. It wasn't until after I left the store that I noticed they had put several scratches across the back. My wife was actually the one that ended going back into the store where the manager denied they scratched my watch, actually telling her they were already there. Now I collect watches and this particular watch was worn maybe twice in the 3 years I've owned it. This watch didn't have a scratch on it, the battery had also never been removed. I wouldn't recommend this place to anyone. I totally understand accidents happen, but in my line of work when I accidentally damage my customer's property I own up to it and take full responsibility. Even if he didn't do the damage, it's clear his employee then did. read more

Had a watch engraved, charged $30 - it was scratched when I picked it up about a week later. I went to another Jeweler for another watch engraving and when I showed them a picture, they informed me that they could have fixed the scratch (I'm assuming Gold Creations could have fixed the scratch too, but chose not to) & the other Jeweler only charged $8 for engraving the same information and it took them less than 2 hours. I won't be back to Gold Creations, it was convienence at the time and thinking I didn't have many options for watch engravings in the area. read more

Loved everything about this store, from the service to the products. Purchased everything for our wedding here. Thank you guys, for the wonderful experience! read more

Rude and dishonest. I took a watch in to get the battery replaced and left after watching them struggle unsuccessfully with it for 30 minutes. I asked if they had put the original battery back in so that I could take it elsewhere, to which I was told yes, but found upon getting home that they had lied. I called to get things straightened out, ended up speaking to a laughably rude employee who told me to call back to speak to the manager then hung up on me. I would suggest staying away. read more

I suggest not visiting this place!!!!! Not only was I harassed by the employee at the front desk but the manager as well. These people are rude and disrespectful...I took my watch in for a battery replacement and they charged me extra because my watch was more expensive...on top of that they said the crystal needs special care and thats why it would cost me more....well i came back to get my watch and they broke the crystal on the screen...the woman in a harsh voice at the front demanded for me to still pay for the battery replacement when they already accidently broke my watch!!! what kind of customer service is this! and it took 2 weeks of unnecessary calling back and forth to try and get an answer!! I would suggest not to come here unless you are ready to be verbally harassed by the manager when all that needed to be done was in a normal tone communicate when things would be ready and treat the customer in a nice manner....I dont think these people have the correct business skills and customer service skills to be handling such delicate and important products that you think are safe with them.....in the end I did get my watch back however it took alot of stress and unnecessary listening to the manager screaming on the phone....if i were you i would either spend the extra money and time to find a legitimate place that will take care of your things in a responsible, caring, and professional manner, i would not trust this place from personal experience... read more