I usually don't put a lot of stock in reviews either positive or negative because the negative…read morereviews are usually the competition of the business being reviewed, and its hard tell if the positive ones are real or not. I can tell you first hand, when it comes to this store the positive reviews are real. The one negative reviewer who in his post seems to know all the ins and outs jewelry business, like what machines are used to evaluate coins, and what the price of platinum is. Who really knows the price of platinum and palladium besides someone in the business. Gold and Silver yes, but platinum palladium? What also doesn't make a lot of sense is if you have 48K worth of coins, like he claims, wouldn't it make more sense to sell it to another collector or at a coin show to get as much as possible. This makes me very skeptical of the negative review left by Jeff S. and makes me believe the review was left by a competitor or a jackass. What I do know, is I went to 3 different stores to get coins evaluated that my father left to me recently when he passed away in October. This store was the last store of the 3 I went to and they gave me the most money for my coins of the 3 stores. In my opinion the difference was pretty significant. I was very happy and realized that the other 2 stores were basically taking advantage of me. After the deal was completed and I had been paid I asked the the owner Bert I believe his name is and his assistant Jon, why the 3 appraisals from the 3 different shops were of so drastically different for the same items. They explained to me that he could not speak for other shops but in their shop they give the best possible price on items to keep their inventory full and they do not have high margins on items they buy and sell. They keeps the doors open by doing high volume and repeat customers. Well guys you earned a new customer, I will be back for that Rolex one of these days. Thank you for being fair and not taking advantage of me. God Bless, and Happy Holidays. Paul Tyler

What a great experience with Albert. His store is open until 7 on week nights so I was able to go…read moreafter work to sell some coins and have jewelry appraised. The price I was given on the spot was very fair. Albert looked at my jewelry, tested it and even had it reevaluated to make sure his appraisal was honest. He then gave me options regarding the jewelry I brought to him, both of which were no pressure. Good pricing and honesty is hard to find when it comes to buying, selling and appraisals. Also, I would recommend coming to check out the diamond ring selection. They're stunning and custom designs can also be made.

Arela is amazing as is the whole staff at the Villa Park location.Arela is the best and is so…read morehelpful and the reason I buy and sell here. Very fair and honest people. I remember them highly!

Used to be an honest and positive experience... then they hired new staff, and I believe possibly…read morenew management, and then it went sleazy. Not disclosing everything, trying to fast talk you around stuff, and just generally being a bit shady. We were loyal customers for years, and now we will never go back.

My fiancée and I went in here for wedding band weekend. The lady helping us was so incredible. She…read morewas thorough, knowledgeable and patient. Love this line, Sethi Couture, beautiful, natural diamonds/stones.

I needed to have my watch serviced and Razny was an authorized dealer…read more I was told it could possibly take 3 months due to the back up que. Dropped it off and received it back in about a month. It had undergone a full overhaul and polishing. The watch is beautiful and looks brand new. The service was not inexpensive but it was well worth it. Very pleased.

Fast and helpful paid cash on the spot *************************+**+***+*************read more

Friendly, fair and cash fast - great people at this location - would definitely recommendread more

I visited this GoldMax location over the summer to sell some "old boyfriend" jewelry. I was warmly…read moregreeted by a lady named Cindy and we instantly connected. She explained the whole process of selling gold and we also talked about lots of other things. For just a couple of rings and a bracelet I was offered $300! I couldn't be happier! After she wrote me my check, I stayed and continued talking with her for probably a good hour. What a kind lady and a great employee. I will definitely be returning to this location if I ever have more gold to sell!

Very pleasant experience. Friendly and accommodating staff. Great quality and excellent…read morepresentation. Customer since 2012. Liz is the best!

All the people we met here are very friendly. This store is clean and organized. It's very highly…read morerecommended by everyone we know.

Really love this store!…read more My fiancé and I have been shopping at Hawaiian based Na Hoku stores for many years. After discovering the Na Hoku brand on our trips to Hawaii, we were thrilled to find one locally. I love their collection of unique and Island inspired jewelry. They have nice marine life and nautical pieces in addition to tradition Hawaiian styles that have a lot of history and meaning behind them. Overall, we really love the selection that Na Hoku offers and the fact that so much of their collections have true meaning and roots in either nature or culture. Very impressive. I have shopped at many Na Hoku stores nationwide and have found the customer service and interactions to be exemplary. This location is no exception. I have been give time to peruse their extensive selection on a few occasions at this store and have never had any feeling of being rushed or pressured to purchase something I wasn't completely happy with. They really want you to love your jewelry and be happy with your purchase. No need to wait until your next tropical vacation- If you're looking for a special piece of jewelry and in the Chicago area, I highly recommend checking out this Na Hoku. Happy Shopping!

Well my mother had bought some unique pieces of pearl jewelry long time ago in 2005. I have never…read morebought any jewelry there that time. Their jewelry focuses alot on Hawaiian if not Polynesian style jewelry that reflects Pacific islander themes. Back then they were known for their Tahitian and South Sea pearls which they still have a few now and I was looking inside at the woodfield Mall. Amazing that they survived the pandemic because their other store in Oakbrook outlet Mall in Oakbrook, IL I learned was closed from their fellow sales rep. The Schaumburg location lasted back into the 1990s that I remember but never walked in. until mid 2000's. Anyways curiosity got the best for me to stroll around woodfield Mall in Schaumburg and haven't gone to the store for some time. I walked in just thinking that I was going to do window shopping just to stumble upon certain jewelry that really caught my attention or caught my fancy. I didn't buy this piece of jewelry but it was unique and had to put this on Yelp despite that I usually Yelp about restaurants but never about jewelry and it's been awhile since I've uploaded Google this past year on the same reviews so that not just yell but other media that places reviews will read on the world wide web about how great or how bad my experiences are. But in regards to jewelry there was a sterling silver crab necklace that came with a silver chain. Which I found unique also it was my horoscope or zodiac sign being cancer the crab. I didn't buy it right away but I waited until my next paycheck since I had enough to purchase it. Connie or Constance I believe the salesperson's name was was courteous enough to let me try it on. But like any staff member they were not eager but were amiable to help if I needed any help. There is also what I was also reflecting was a beautiful sterling silver octopus bracelet as well as octopus rings that I thought was beautiful if not unique and tasteful. Almost one of a kind. The bracelets were very expensive and I don't know anybody to give it to but I do recommend if you want that unique piece of sea or Island Pacific jewelry this is the place to go. Next to the traditional south sea or Tahitian pearls both earrings rings or their traditional necklaces. Also check out their website too. Other than that highly recommended to come here. Connie the sale rep was very helpful since the chain was not long enough and advise me as an additional option not to spend more on a longer chain out of sterling silver a $12 sterling silver chain extension. Four out of five stars because I wish they could have give discounts on certain items or I guess they don't have special sales.

My partner and I went to Diamond's Direct to look at engagement rings really with no intention of…read moremaking a purchase, but just to do a bit more looking around. However, Liza who assisted us was incredible in answering questions, working with us in regards to our budget, and helping us craft the perfect engagement ring. She was not pushy, she understood the moment, and was just all class. Needless to say, I and my now fiancé couldn't be happier with the ring we got. We look forward to returning for our wedding bands and encourage anybody reading this to at least step through the door as well!

I can only review based on my visit and recent experience at Diamonds Direct, but I did not make a…read morepurchase. DD hosted an after hours event with the Schaumburg Business Association, and I was so impressed with the staff, beautiful store, and charcuterie and wine spread they had for this event. The store is beautifully laid out, and the jewelry and watches are showcased beautifully. I enjoyed talking with Diamond Expert Diyae and will hopefully return soon for a gift or purchase. Check out the special necklace to support non-profit Gigi's Playhouse. It's nice to know the leaders and employees at this store care about their community.