The greatest UPS store ever! Each customer is assisted by the awesome workers employed there!…read moreThey've helped with finding affordable solutions for my mail and packages- both coming and going. Each and every time I feel the service is Respectful- Patient- Welcoming- Helpful- Fast- Fun! Plus love the convenient access and location. The employees are cheerful, friendly, competent, and seem to love their jobs. I have been to many other UPS locations and now make an effort to go to this Mukilteo one even though I live much closer (like super close) to another. Hey other UPS store managers, send your employees on a field trip to this location so they can watch and learn from the best! Excellent experience each time!

Above and beyond customer service by Ilona. The service will keep me coming back for Amazon returns…read moreand all my mailing needs.

Went in to have some posters shipped and get an estimate on a book that is headed to Canada…read more Immediately the clerk behind the counter was heavily sighing, saying that he hates sending poster tubes out and what a pain they are for him to do. At one point he literally said "you just HAD to send posters". I didn't realize that judgment about what is being sent was part of the experience, especially not when I am paying for the service. When I asked about an estimate for the book, he said that he couldn't do it without the person's phone number and that it might not work to just use my number since Canadian numbers are different. You would think that there may be people living in other countries who may still have the typical US phone numbers. An older gentleman came in during my transaction, who spoke limited English and seemed confused about where he was, and the clerk kept raising his voice and saying "do you have a question? SIR? What's your question?? WHAT IS IT??" This is an absolutely atrocious way to speak to people, regardless of whether or not the man was in the right place. I came here because it was conveniently located to my workplace but I will absolutely never return to this location. Horrendous service. Go literally anywhere else.

Buyer beware! I wanted to mail USPS a 5x7 envelope. Pat…read moremeasured it several times which I thought was odd. Said it would be $9. I thought too much. Out of convenience I came back today.Again measured it several times with tape measure and said it would be $12! I left. Just mailed it at USPS Office and it was $6.95. (Weight& time not inches.)

Quick little pop in to send out your pkgs. A bit hard to get in to, but if you enter through the…read moresouth side of the block and cut through by JD's market and knowing this makes it easy.

(UPDATE lower in my comment)Needed to pick up an important package. They closed 15 minutes early…read more if you are going to close that early why not officially close at 5. Now I have to make time that I don't have to pick up package. Won't recommend this spot if you need something that day. Or if you need a place to count on don't use this spot. Update: they don't open till 930 says there front door. Here on yelp and Apple Maps say 9:00. Wow 2 people showed up and left Dude was late 45 min says his car broke down so do what you will with this info. Won't be back

The staff at our UPS Store are very helpful. We've used their mailing, Amazon returns, and Notary…read morePublic services and had a great experience every time.

I didn't know this was here. I'm glad because I had an Amazon return to make and the lady was very…read morehelpful and efficient. Excellent customer service friendly and pleasant. Clean inside no waiting no long lines. Parking- ample. It's right next door to Safeway! Very convenient. I highly recommend this location!

I went to the Mill Creek post office, after hours, to use the kiosk machine but their label maker…read morewas broken so I decided to stop by Pony Mailbox & Business Center. When I walked in, the person at the counter measured/weighted my package but quoted me over $10 more than USPS for the same ground shipping. When I said "wow, why so much?", he replied back with "It would be the same at the post office" which is not the case because I just returned from the post office. And they also won't tell you that USPS' flat rate shipping boxes are cheaper than what they quoted me. I told him, I'll just take it back to the post office during normal business hours. When I returned home and I told my wife about this experience, she said warned me about this place as they tried charge her $1 to print a label for prepaid postage. I understand small businesses need to make some profit in order to stay in business but marking up 30% to 40% more than post office is probably not a good business strategy knowing USPS is one block away and UPS is just across the lot inside Staples. As much as I would like to support small businesses, I won't be coming back here again. Lesson learned.

Very poor customer service per my earlier review. Very rude and dismissive and I only wanted to…read moreship a package 15 minutes before they close.. owner said they don't ship for ups and I said yes you do.. you're listed on the ups website...... I was shamed and treated as a fool. They won't be getting my business

Went there for fingerprinting services. The gentlman was alone and the print machine wasn't…read moreoperating very well ... but we got through it. Thanks for your patience. Would recommend!

I have been coming to this FedEx location for years, and they have always been friendly to me. On…read moremy most recent visit, the staff tried to see if my parcel would fit into their packaging so I could save a few bucks. He also explained that they need to scan IDs because someone tried to ship bombs years ago. Overall, I appreciate the great service. Parking is always easy since there is a parking lot.

They go above and beyond and actually seem to care about their jobs and providing great service…read more Definitely recommend

Honestly, I would give ten stars for the amazing customer service at this FedEx if I could!…read more I realized I had forgotten some print assets that I needed for an event all the way back home in Fife, and needed them QUICK. With just a couple of hours of wiggle room I tried to place an order with this FedEx online and was seeing that pickup wouldn't be available until the next morning. I gave them a call and asked if they could potentially have my order done in the time frame needed. They were a little nervous about the turnaround but much to my happiness, they were able to pull it off! The team here was on top of the order and so helpful over the phone and saved the day. I'm never out in this area but highly recommend using this FedEx if you're a local.

Whhhhyyyyyy did this place close??? I went out of my way to go here to ship off all of my packages…read morerather than deal with the Mill Creek post office which is absolutely horrible customer service-wise and everything. I always enjoyed seeing the older man... he was always pleasant to talk to and it was so much more an easy-going and pleasant experience here. I had no idea it was closing. I am extremely disappointed.

Pappy is awesome! Packages always handled with care. Trust this establishment completely!read more

Store is clean and well kept. They were super helpful, welcoming and service was quick. It's really…read morea great option for drop offs too because they are one stop shop for all lot of carriers. Thank you for such a great experience!

I opened my mailbox here for my home-based business because they offer good price. For the past few…read moremonths, I was pleased with the service. My mail & packages are kept secure, and I got notified immediately when something arrives. I love having a real street address for my mailbox, and they accept deliveries from all carriers with no problems. I can also drop off or ship out my package in one location rather than making rounds to UPS, USPS, and Fedex. Convenient location & clean store. Highly recommended!

The man is off putting. He was unwilling to tape up a box for a return. He's not helpful…read more We used to come here all the time. I will be avoiding it in the future.

Poor service. Had mailed a package and it was returned because they did not know what they are…read moredoing. I had to express mail the gift, they would not even credit the 2.50 I spent the first attempt. Assistant mgr Sarah would not even apologize for the mistake.