We had an amazing experience staying at Wilhel's Bronx location. The apartment was extremely clean,…read morethoughtfully decoration with all things needed. Kitchen and bathroom were stocked with all amenities. The location was great. Subway stations were approximately 20 min walk away, but during the day that didn't seem like a problem for us. At nighttime we preferred driving or taking Lyft/Uber from the subway. Great communication, very friendly and helpful host. We enjoyed our time and would absolutely stay here again.

I am shocked and surprised at the negative comments regarding Travel 15. My husband and I have been…read moreusing their service since it's inception. They have booked family vacations for us when our children were young, trips for just my husband and me, and trips with my women friends for a number of cruise vacations. In 2019 we booked a trip to Italy with our children and grandchildren. It was quite involved and included our stay at a villa in Tuscany. This is a first class travel agency with very experienced agents who know what they are doing. Carole Williams and her staff have always been accommodating and answer all our questions as I am a nervous traveler Our son is traveling to Florida tomorrow for the National Soecial Olympics games, booked through Travel 15 and my good friend is leaving June 8 for the Galapagos Islands with her daughter through Travel 15. I highly recommend them.

They were all about economics. When will we pay them the deposit . When will we pay them the final…read moreamount. The service and care was horrible. They claim to be all about being helpful. They were anything but helpful. Regarding visas etc: they were all about you can figure it out on your own , everyone else does. When we questioned things , they got defensive about everything. Eventually we had to get rid of them and go directly with the tour company. They could have cared less. I assume they got their commission anyway. Worst travel agent I have ever worked with. I am the least difficult guy out there. They couldn't be bothered with any questions or about being helpful in any way . It was all about when is the deposit coming , when is your next payment coming . Take my advise , go else where.

Hands down the BEST travel company I've had the pleasure of working with. The team was amazing! I…read morewould strongly recommend their services and will definitely use them for all my future travel needs.

Would recommend. Good communication when using to and from airports. Smooth and positive…read moreexperience. Will be a return customer.

A friend of mine recommended using Complete Lifestyle Concierge to book my vacation recently. They…read morewere able to find a great deal for me, which turned out to be better than deals listed on Expedia, and even recommended a few places for me to visit. Everything was done so quickly. I would def use CLC to book another trip.

Luc is great. My travel from Newark to Cold Spring and reverse several times has always been…read moreworry-free and timely.

Lady on the phone "taking the call" as an "answering service" not only appeared dipsy, but WAS…read moredipsy. Claimed that my info provided was for a call back with my wanted quote. As the questions by her got more detailed, I was then given a quote! How the F would I even know an advance flight # of greater than 3 weeks away? She needs to go back to bed! Told her NOT to dare call me on my travel date. I'll maybe(not)call her. BTW: too high priced for a lousy sedan. For that price I could get an upgraded Uber. If an operation like this cannot even communicate correctly, how in Gods name will they accurately provide you with timely transportation?!

We had a great time at Frisco Vacation. The condo was clean, well organized and very family…read morefriendly. You feel at home the minute you walk into the room. I love dealing directly with the owner (who is very friendly and caring), and not having to go through a check in process

I don't often stay in small hotels but this was close to where I had spme meetings. Nice hotel, I…read morewould stay again. Some good bars nearby. I stayed in a small suite which had a small kitchen, it was a good stay.

PLEASE AVOID THE BLACK ONYX GROUP TRAVEL AGENCY !!…read more I just got back from an almost two week trip to Ghana with this travel agency and I can honestly say it was a trip from HELL! From the very beginning it appeared that the 150 group trip was a massive undertaking for The Black Onyx Group. It would have been better if The Black Onyx Group would have declined our contract and not planned the trip. The owner, Lisa Laws, was extremely unbearable. She's rude, obnoxious and very disrespectful. I personally limited my interactions with her because I watched how she engaged with my colleagues and it was totally unacceptable. The worst part of this trip was the hotel accommodations. The Black Onyx Group assured us that they made a site visit to the hotels two weeks prior to our arrival. The Black Onyx Group placed a group of 150 elite professionals in a less than 2 star hotel in Africa; not once, but twice. We paid premium dollar for this trip of a lifetime to be placed in hotel rooms with blood and urine stains on the carpet, no hot water and filthy beddings. Not once did The Black Onyx Group take accountability. Lisa never acknowledged any wrongdoing. I had to stay up all night to escalate my complaint to hotel management to get a decent hotel room with basic essentials. I had three different rooms in one night because of these disgusting accommodations. Not once did anyone from The Black Onyx Group step in to assist. They were well aware of the issues with the hotel and did absolutely nothing. There's so much more that I could say, but I digress. PLEASE AVOID THE BLACK ONYX GROUP TRAVEL AGENCY !! Not worth the headache!

I have traveled with the Black Onyx Group since 2015 from small intimate trips to very large groups…read more(several hundred) I continue to use this agency because I have yet to be disappointed. I've been blessed to have made several trips of a lifetime, traveling to: Jamaica, Ghana, Morocco, South Africa, Zimbabwe, Zambia, Thailand and Greece. They really put together some amazing packages, for all budgets. I've met so many truly awesome people and some miserable ones too, that's just life. Thank you Lisa Laws and the Black Onyx Group staff for consistently going above and beyond!