PLEASE AVOID THE BLACK ONYX GROUP TRAVEL AGENCY !! I just got back from an almost two week trip to Ghana with this travel agency and I can honestly say it was a trip from HELL! From the very beginning it appeared that the 150 group trip was a massive undertaking for The Black Onyx Group. It would have been better if The Black Onyx Group would have declined our contract and not planned the trip. The owner, Lisa Laws, was extremely unbearable. She's rude, obnoxious and very disrespectful. I personally limited my interactions with her because I watched how she engaged with my colleagues and it was totally unacceptable. The worst part of this trip was the hotel accommodations. The Black Onyx Group assured us that they made a site visit to the hotels two weeks prior to our arrival. The Black Onyx Group placed a group of 150 elite professionals in a less than 2 star hotel in Africa; not once, but twice. We paid premium dollar for this trip of a lifetime to be placed in hotel rooms with blood and urine stains on the carpet, no hot water and filthy beddings. Not once did The Black Onyx Group take accountability. Lisa never acknowledged any wrongdoing. I had to stay up all night to escalate my complaint to hotel management to get a decent hotel room with basic essentials. I had three different rooms in one night because of these disgusting accommodations. Not once did anyone from The Black Onyx Group step in to assist. They were well aware of the issues with the hotel and did absolutely nothing. There's so much more that I could say, but I digress. PLEASE AVOID THE BLACK ONYX GROUP TRAVEL AGENCY !! Not worth the headache! read more

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I have traveled with the Black Onyx Group since 2015 from small intimate trips to very large groups (several hundred) I continue to use this agency because I have yet to be disappointed. I've been blessed to have made several trips of a lifetime, traveling to: Jamaica, Ghana, Morocco, South Africa, Zimbabwe, Zambia, Thailand and Greece. They really put together some amazing packages, for all budgets. I've met so many truly awesome people and some miserable ones too, that's just life. Thank you Lisa Laws and the Black Onyx Group staff for consistently going above and beyond! read more

I was just on a trip to Ghana from January 17th to January 27th. That was planned by The Black ONYX Group.. The accommodations that was chosen by Lisa Law the owner of the company was horrible. The hotels were inadequate. The Labadi Beach Hotel had roaches in the dining area. Also Lisa was not concern about the group as a whole. Every day there was a change with the itenary..Thank God I was able to remove myself somedays while on the trip to some normalcy . NEVER WILL I GO ON A TRIP WITH THE BLACK ONYX TRAVEL GROUP read more

Let's talk about making sure every detail is taken care. Let's talk about communication in every aspect of you vacation. Let's talk value for the money. Let's talk about immersing yourself in culture and an abundance of activities(you still have time for self/relax) If you haven't talked to Black Onyx Travel Group you are missing out on all these things. read more

What a wonderful trip to NYC! I usually handle my own reservations but this time I reached out to Black Onyx Group who came highly recommended. PERFECTION at it's best! Everything from flights, hotel, theatre tickets, AND dinner reservations were expertly handled. They listen to your needs and wants and design a package just for you. The fact that I could relax and knew every detail was taken care of added to my enjoyable trip. Who checks on you to make sure you've arrived safely and if you need anything? Black Onyx Group does!! You're missing out if you don't trust your travel needs to these experts. read more

this company is a SCAM! please do your research!!! they take your money "book" you an extravagant trip then a few days before the trip tell you it's canceled and proceed to never reply back regarding refunds. they are not an accredited travel agent! be aware. read more

I really enjoy the service that I receive from The Black Onyx Travel Group. I felt like I gained a Friend who wanted to understand what it would take to ensure that I enjoyed every moment of my initial trip established by way of Black Onyx. Ms.Lisa Laws and her Assistant were both extremely helpful, accommodating and knowledgeable about my travel destination and I had an AMAZING time in Jamaica. I am already planning another trip for 2020 with Black Onyx and will continue to use Black Onyx for my future Travel endeavors. read more

I've been using this travel agency since 2015, and the level of concierge service provided is unmatched! Lisa and her team are exceptional with curating travel experiences that are unforgettable. I have been traveling to Negril, Jamaica for years, with this agency, and I tell ALL of my friends about their personalized experiences, amazing packages, and easy payment plans. If you are looking for a travel agency that doesn't give you the run around, gives you a 5-Star personal touch, and books unique culture rich experiences, book with The Black Onyx Group! read more