Bottom line up front: Value is suspect, communication needs improvement and pricing practice for…read more"trip charges" is unreasonable. We had a very small residential job--a couple cabinet doors and drawer faces needing aligned and some "soft close" drawer mechanisms fixed. I called and spoke to James on Jan 15th Monday. He agrees to come over the next morning, Jan 16th Tues. He informs me during the call that he has a $100 trip charge and he'd need to come assess the situation with our drawers as he may not have some of the parts available. "Ok no problem." He arrives, makes a few adjustments, seems nice enough and explains his business is not far away in Mesa. We pay the $100 trip charge + 1hr of labor ($185 total). He actually worked for 45 minutes, which I know because I have cameras with time stamps from the time he walks in with tools to the time he left. James says he needs to source parts to fix the drawers and he'd get back to us. "Sure no problem" About a week passes and I hear nothing so I finally text him Jan 22nd to check status--he texts back the next day that he found parts ($200) and estimates 1.5hr labor plus another $100 trip charge ($433+). I said "really another trip charge?" He states "yes I have a trip charge for all of my installs." At this point I just felt like we were being fleeced. His business is less than 20 minutes away in Mesa (we're in South Scottsdale). He essentially left with the job incomplete and made $185; having barely done anything. I explained to him that I felt another trip charge seemed excessive but he did not respond. I could MAYBE understand the trip charge if the travel distance was significant or if it was a large-scale, complex job that required transporting a lot of equipment & material but this was neither. We are a normal family in a residential home. We are not a commercial entity that can write blank checks to contractors for ridiculous and frivolous charges. Customers be aware he may try to run up the bill on you and could leave you hanging. I do not think this is a very prudent business practice and he certainly does not seem to put the customer first.

I needed cheap nylon roller drawer slides for 5 drawers replaced. Wanted soft close roller slides…read more C&H replaced all 5 drawers for $325. His invoice included $225 for the slides ($45 each pair) and $100 for labor. Love my new slides, and I find the price very reasonable.

Valley Custom Carpenters helped me restore a very large ornately carved bookshelf. I contacted Eric…read moreand got an immediate response and a quick appointment for him to visit my home and see the bookshelf in person. The shelf needed some custom trim work done to match the wood stain and overall design. I asked for a "built in" look for the bookshelf given its large size, so it feels like a main feature in the room. From start to finish, Eric exceeded my expectations for the project. He was a pleasure to work with, very responsive to my requests, and fairly priced for the work he did. The fact that he has a design background in addition to carpentry skills set him apart from other woodworkers and "handymen" in the area. (I hate to even throw that handyman term out in relation to Eric because he is truly an artist!!!) The bookshelf repair and custom trim project took a couple of weeks total to complete as he squeezed me into his schedule between larger jobs, but the work turned out perfectly and was totally worth the wait! Eric did some of the work on site at my home (measuring and cutting), but completed other aspects at his own workshop (staining and fine details), before returning to do the final install. I'd love to hire Valley Custom Carpenters again for another project or two. The quality of the work and the excellent customer service can't be beat! Thank you Eric!

I hired Valley Custom Carpentry to do a few accent walls, build shelving & build a custom outdoor…read morekitchen/grilling area for my home. Not only did they design the structure for me, they also built it. It's an all in one shop! I was very impressed with the quality of work and craftsmanship. This company really put their whole heart into the projects. They were also very competitive in pricing. I would highly recommend them in the future to anyone who needs work - not only custom carpentry, but also design work.

They just finished our shower remodel. They did a great job, and found and fixed drainage issues we…read moredidn't even know we had (whoever built the shower put a plastic drain on top of the cast iron drain pipe, and did not install it correctly so it was leaking under our foundation, and likely contributed to our termite issue). They discovered that and fixed it same day. All in all it took about 2 weeks to complete the shower, and they made steady progress every day they were on site. The quote we received from Red Baron was better than we received from 2 other companies, which is why we went with them. They did not disappoint, and Gary was very helpful in making sure we knew what/where/when to order materials. We will be using them again.

Just finished a fairly big remodel. Red Baron construction should be your first and last bid. Great…read morevalue and incredible sub contractors. Erlend S

Scott did a great job on our wood floors. We were remodeling an 2300 square foot home with a goal…read moreof completing in 6 weeks. Scott worked long days while maintaining expert craftsmanship. He met our crazy schedule and we moved in right on schedule! Love, love, love our wood floors.

I very rarely give a 5-star rating however this company and especially Scott deserve this…read morerecognition. I recently purchased a new home and had the flooring redone with a luxury vinyl plank product. I cannot believe how beautiful it looks. From start to finish this company was professional, showed up on time, cleaned up after themselves as well as took the extra time to explain the process and provide suggestions on installation all at a reasonable price. I couldn't be more pleased. Don't go anywhere else for your installation company.

We are still finishing our house so excuse the unfinished trim, but I had to share our great…read moreexperience with BF&D! We worked with Caleb to find the perfect flooring for our dream home and we could not be happier! There is no question that we found much higher quality flooring than we could at Home Depot, Lowe's, Floor and Decor, etc. Trust me, we shopped around! Flooring is such a major part of your home, it's worth investing in something that is going to last. Caleb took excellent care of us and made sure we had everything we needed for a great experience. We really appreciate him and the team at Builders Flooring and Design!

Didn't bother contacting me back after my inquiry. Not even a "your job is too small for what we…read moredo." Cannot speak to their quality outside of that.

We love this family owned company in Mesa. They quickly and cleanly removed my old carpet and…read morelinoleum to install beautiful new tile. In only a few days my business has been updated and looks great. I would highly recommend this company to anyone needing new tile in their home or business. The staff is friendly and professional. They return calls quickly. The tile installers were nice to work with in our business environment and let us keep working around them.

Absolutely a 5 star experience. We put wood look tile in a hallway and room. Rich came for the…read moreestimate, answered all our questions and we were totally comfortable throughout. Mario is a craftsman, very very clean, including the outside tile cutting workspace. Would use them again in a heartbeat!

Working with Stellar Kitchens was so painless. From meeting Jeff and his wife for recommendations…read moreon countertops and backsplash to scheduling the tearout and install, I couldn't of asked for a better experience. His people were great to work with, kind and very respectful of our home. I would not hesitate to recommend this family owned business. Thank you Jeff! We are very happy with everything and get many compliments which makes it easy to refer others to your business! God bless!

Stellar just completed a beautiful renovation on our kitchen. Jeff was amazing to work with. His…read moreeasy going, friendly attitude and knowledge made the job go so smooth. And his suggestions were often things we would never have thought of and greatly enhanced the final product. He definitely had our best interests in mind. To go along with this, the trades that Stellar used were top notch. Their attention to quality and performance (notice by me a retired contractor) was reassuring and resulted in a top quality job. Thanks Jeff and your crew for a beautiful kitchen.

Working with Andrew Frank of Andrews Woodworks has been a delight from our initial informative…read morecontact through project installation and completion. Andrew built an exquisite wall unit for us that overlooks the main living area of our condo. The 18 foot wide by 10 foot high unit adds an elegance and dramatic statement to our living environment. Andrew's craftsmanship, beautiful finish work and attention to detail all contributed to the stunning result. The qualities I love most about Andrew include: * Listening and putting the customer first * Easy going, helpful style * Excellently communicating project details, timing, costs, follow-up * Expertise in finish carpentry; a true artist * Perfectionism and attention to detail * Fair pricing, and his work is superior to competition * Timely in delivering services and responding to our calls and questions Thank you Andrew for the fun we had making our retirement home spectacular!