Called at night time and get his great support. Really fast response and professional!…read moreThank you for your service!

Great and easy service. Friendly customer service and excellent communication. They called us when…read morethey were on their way and once they dropped our car off at the tire shop. Would highly recommend and use again!

I broke down and called browers and the dispatcher was genuinely sweet and understanding, and the…read moredriver arrived super fast. I highly recommend browers towing for your tows. They value their customers and care from my experience. Thank you greatly to browers and your company!

We requested for a total to come since I locked my keys in the car with my kitten. Adam came very…read morefast and worked swiftly to gain access to my vehicle. He was very polite and kind! I would recommend this business anytime. They're a great affiliate with AAA.

Michael provided excellent service. Arrived fast, very helpful, and went above and beyond to make…read moresure everything went smoothly.

Absolutely best experience I've ever had with a tow service…read more Roger was so professional and kind. It was a rough day. Thank you so much!

Amazing service they provide very cost-effective. The driver Brandon and his trainee came up,…read moreassessed to the situation assured me no problem then proceeded to do his job moving the three cars as I requested to have moved. He did an excellent job, avoiding the obstacles on the property, setting the cars where we agreed to have them set. I highly recommend them for yourl towing needs. Thank you so much, Brandon

We broke down outside of Quincy and Tyler (I think) picked us up out in the middle of nowhere,…read moredrove us 1.5 hours towards Chico, and helped us get our Promaster looked at. Tyler made a rough day a whole lot easier and I am so glad we were lucky enough to have him help us!

Was stop by oroville today for an accident. I was in left lane when tow truck pass on left shoulder…read moredoing 25+ mph hitting my driver mirror. Did not stop or acknowledge what happened. When I caught him at the sight of accident he didn't care. Then was upset with my attitude toward him. So I gave him my manager's number so he could complain About my attitude. Instead he called my personal phone and threatened to turn our company over to DOT so that we could be inspected more frequently.

Horrible service. Showed proof that said car was sold to another person. They refuse to acknowledge…read morebill of sale and release of liability. Horrible service. Would never recommend these people. Go with browsers towing. Way better

Jason assisted me with a tow today. He was great, efficient and very very helpful. Was fast, got…read moreMy car to point a to b within a reasonable time. Will always call mid Sierra.

Got stuck on highway 80 with a flat tire and waited for another tow truck company that turned out…read moreunreliable and wasted 1.5 hours of my time. Mid-Sierra whom I called after was quick to respond and Jason came to the rescue bringing me to the next town for repair. Appreciate their speed and most importantly reliability at a reasonable price!

What a great experience dealing with GillsMotorworks. My wife drove up to Chico from Southern…read moreCalifornia when her brake lights started flashing that she needed immediate service. I was out of town so I wasn't much help. I called Patrick at 5 o'clock on a Sunday. Patrick didn't answer the phone because they were closed, but he immediately called me back. I told him the situation that my wife needed to have her brakes done immediately. My wife had a prior appointment at 8 AM that she couldn't miss so Patrick worked around her schedule and met her at 7 AM. By 12 o'clock my wife's brakes were completely redone and she was back on the road. Can't thank Patrick enough..

Custom Interior damaged with ZERO reimbursement after a month…read more I brought my vehicle in and payed over $2,000 for some simple motor work and keep in mind that this is how I was treated after paying so much; Upon returning home with my car that day I noticed that my brand new custom shift boot was covered in grease and had been attempted to be cleaned resulting in even more damage. It was installed about 3 weeks before this incident and was in perfect condition. It is a $50 custom made shift boot that took a $75 trim piece to make so this is going to cost me about $150 out of pocket to replace myself which is totally not cool. I took it upon myself to get in touch over the phone, where I was first accused about lying in regards to the damages, and was then mocked and made fun of by the owned Patrick for supposedly "just being all butt-hurt about it" I really want others to avoid such a bad experience, especially encountering damages and losing money when you are already having to pay for work on your car. I do also have images of my car on their lift as proof to the date that this occurred.

Fantastic personal service. Walter went out of his way to help me when my car was stolen and…read morerecovered. Helped me get the car and made me feel taken care of. Went out of his way to make this a less traumatic experience. Thanks Walter.

Called the company on a Monday because my water pump went out according to my friends who know way…read moremore about cars than I do. So the lady on the phone told me they be at my area within 30 mins because I wasn't too far from their area in yuba city and that my bill would be $160. Sure enough the lady was right. The worker Walter Vasquez was telling me it wasn't the water pump and saying that my water pump was fine. He kept telling me it was this and that and blah blah blah and I just told him look load up my car and tow it to the spot already. I know what wrong with the vehicle. Just tow it to the dealership. So he sends me an email for the bill and sure enough i caught him trying to send me a bill of $350. So I tell Mr.Walter hey the lady said it was $160 why are u billing me $350? He says "ohh sorry I sent you the wrong email". Long story short I figured out why he kept telling me all these things were wrong with my vehicle. Basically getting me to be stressed out so much that I don't pay attention to the price and just pay. If your reading this I suggest u pay attention to ur bill. Mr.Walter Vasquez is out here trying to scam people and tell them this and that about what's wrong with their vehicles. Anyways fast forward a few days later the service advisor at the dealership did indeed say that that technician that fixed my vehicle did indeed say it was the water pump. Be careful what these tow truck drivers tell you. Make sure u don't ALMOST get scammed like I did with Me.Walter Vasquez. This 1 star is for the lady that I talked to on the phone. Mr.Walter Vasquez can shove it up where the Sun don't shine.

Dark Knight saved my family…read more My family had one of the roughest days possible, we were headed up to Truckee and Donner pass was closed due to heavy snowfall. All in all, we were in the car for 12 hours only to not make it there. Before finding a hotel for the "knight", we had to charge the tesla(please don't laugh). We luckily made it to the chargers in Grass Valley. I decided this was a good time to take off the chains. I loosened the chains on the tires and couldn't find the latch on the inner tires. So, I decided to creep the car forward to find the latch easier. When that happened the chains got tangled around the axel of the tesla(please don't laugh). At this point, it was 11pm and my family had been through a full day of disappointment only to have a little more dusted on top. My wife called 4 towing companies and explained the tangled chain issue, most of them declined to work on the car because it was a Tesla(please don't laugh). I decided I needed to take some ownership of the situation and called Dark Knight towing. I explained the issue, and the gentleman told me he would be there in 25min to have a look. He arrived within 25min and successfully untangled the chains without needing to cut them off. I couldn't have been more thankful. This was the singular bright spot in our horrendous day, and I didn't get the guy's name, but want to say thank you again. Tow truck drivers are constantly saving people from terrible situations and they need to be commended more. Thank you for saving my family and my tesla(please don't laugh).

The tow service handled my very special car with exceptional care, using specialized equipment and…read moreclear expertise throughout the entire process. The driver was professional, communicative, and ensured every precaution was taken to protect the vehicle's low clearance and delicate finish. From pickup to delivery, the experience was seamless and reassuring, setting a high standard for my vehicles transport.