Oh my goodness! We came here for cabinet hardware for our kitchen cabinets and Mary helped us. Mary…read moreis so knowledgeable on their products and vendors that it's amazing. She's certainly our "GO TO" person now. We described what we were looking fore and she directed us to exactly what we needed Thank you Mary

This was an expansive hardware store, that carried most everything from soup to nuts. Spread out…read moreover two floors, this place really pays homage to the old full service hardware stores ... whatever you need, they probably have it. While prices here are not rock bottom, that is not their goal. They do not seek to be the lowest price ... like big box stores ... but rather they want to be the full service option. For example, you need screens re-screened ... they'll do it. Liked this store a lot. Greeted when we came in, and loads of service people there to help you. Next time we're looking for a bolt or two, we'll be back.

i will definitely be returning! this was a amazing experience for me, i found what I was needing…read morewith the help of the polite staff.

A couple weeks ago (3/22), the man with the ponytail helped me find a tool to cut my stray bamboo…read morestalks with. I described the type of tool I was looking for and what I needed it for. He told me he thought the pruner tool would be the best choice for what I was trying to do. AND HE WAS ABSOLUTELY RIGHT! After I purchased the tool, I tried it out later on that evening. It's perfect! It's lightweight, and easy to use. I don't remember his name, but Thank you so much!!

Phenomenal service. The employees there gave me great advice on how to apply lime fertilizer to my…read morelawn. While I was there, I could help but notice the selection of seeds. So many options. Which the price of the seeds were understandable. Greatly accepted. I also called them on the phone. The guy that answered was very, very helpful. He sounded young. Really young.

Had my purchase waiting at the counter so I could do more shopping. Came back and one of the men…read moreworking there laughed about him selling it to someone else. I will never go there again! From now on I'll give my business to Wilson's nursery. Hope they laugh about losing my business.

Excellent customer service! Very friendly and helpful staff who didn't pressure me or 'mansplain'…read moreanything to me (I am female,) but let me just get my stuff. Also, they bag their items in 100% recycled paper bags that are, in turn, recyclable. As a mom who is concerned about the planet, I appreciated this!

From the owner: Hardware, Lumber, Building Materials, Whole House Packages, Deck and Docks, Paint, Windows and…read moreDoors

I had an excellent experience at this hardware store. I lost a key and needed to make a copy. It…read morewas apparently the absolutely most common key prototype on the market. But Lowe's managed to cut copies twice that didn't work. I then went to Walmart and made a copy. That didn't work either. I only found that out after driving home each time, of course. So I was really frustrated. At Wally's, the key was cut by hand and FINALLY was done right. And the customer service was excellent.

Very disappointed in the Customer Service here. Don't you…read morelove it when you ask a CSR where something is and they point and say: 'over there'? I've learned, that is code for 'I don't know but I'm going to send you over there anyway'. I went 'over there' looking for the product and it wasn't there. I asked another CSR and he said 'if we have it, it's on aisle 10' I've learned that's code for 'I don't know if we have it, but if you go over there and it's not there, then we don't have it'. I get SO TIRED of wasting my time with retailers who have NO customer service. There is not understanding of what service is. Meanwhile Jeff Bezos is getting richer by the second and retailers wonder why they are losing business. Who wants to wonder around a store wasting time, looking for something they don't have? The answer: NO ONE!

Had my 6ft rooster delivered to this location and it was such an easy pickup (maybe to easy) but…read morethey brought it up front (just asked for my last name) and handed me a cart with a giant box filled with one 6ft rooster. They said it was "light" and walked away. Granted it was a woman but so am I, no one offered to help me. So great greeting, easy to get my order, lucky it was light enough for me to maneuver it in my car (thanks high school physics)

We are painting a house in Lake Lure and stopped in here to grab some painting supplies. Such a…read moregreat store. Looks little on the outside but has a great selection for any kind of project. Staff is super friendly and knowledgeable, and the prices are WAY better than Lowe's or Home Depot. Wish there were more places like this around.

Best hardware store in wnc...staff is friendly and helpful and will assist you with your bird seed,…read moremulch, piping, lumber, cement, propane or whatever you need....check them out...you will not be disappointed....

Live close to this store and have tried to use it when I can to support the local economy, but…read moreafter today I am 100% done with this store. I went in the other day to purchase a hole saw and arbor that I needed for a job. True Value did not have the size I needed (pretty typical, as their inventory seems to be perpetually low). So I bought the next size down, thinking I might make it work. $50. As it turned out, I never used it. Never opened it or even took it out of the truck. Went back to return the items today and got $40 back. I was told there was a 20% restocking fee on all returned items. $10 charge for something that would take 10 seconds to put back on the shelf. I never heard of such a thing. Complete rip off. They will not get another cent from me.

These guys are awesome! Extremely knowledgeable and helpful! I came in with an off the wall issue…read moreand these guys out their heads together and came up with a great solution. Thanks to all!