I used to love going here. However, the service has gotten really bad. I went in this past Saturday…read moreand the older lady (who I learned was the co-owner) greeted me. She berated me for bringing a Rolex into the store. I was confused until she told me they didn't carry Rolex anymore. She took the authenticity card out of the box and then told me I didn't even buy it there so why was I bringing it there. Long story short, she charged me $20 to remove one link. This lady had the cheese slip off her cracker. Don't go here.

I took my Ulysse Nardin marine chronometer to Anderson Bros. to see if they could order a…read morereplacement of the band. I was speaking with a female sales person when a tall, older gentleman walked up and to see what we were discussing. He looked at my watch and said, "It's just an internet brand", and walked away. Actually, Ulysse Nardin is a luxury Swiss watchmaker that has been in business since 1846. According to the last official report of Neuchâtel Observatory in Switzerland, Ulysse Nardin had won numerous awards and honors for its marine chronometers from 1846 to 1975, including 4324 certificates, 2411 special prizes and 10 gold medals at International Exhibitions. By the 1870s, Ulysse Nardin's marine chronometers were in service with over 50 navies and international shipping companies Larry King, Michael Jordan, and Jeff Bezos all proudly wear timepieces from this illustrious watchmaker. The gentleman at Anderson Bros. was obviously attempting to insult me and my choice of watches by declaring it "just an internet brand", but he only succeeded in proving his ignorance. Perhaps he should educate himself prior to attempting to insult customers who enter his shop seeking to make a purchase. I took my watch to a very reputable jeweler in Dallas and they were able to order an OEM replacement band for just under $1200. Anderson Bros is a beautiful store with many nice pieces but they fail miserably in their treatment of customers.

Charm that was added to charm bracelet and was placed backwards..when I requested to have it…read moreflipped..customer service was rude and when it was returned back to me..it fell off a week later and lost .because it with was apparently attached incorrectly ..and after addressing issue with them..they said there was nothing that could be done at that point

I was pleasantly suprised at the low cost of great jewelry. Just bought my new wedding ring here…read moreand look forward to buying more items here in the future.

I chose to look for an anniversary gift for my wife at Thacker. I was greeted right away and guided…read moreto pieces that matched my request quickly. There were style options to choose from and a range of prices. Once I made my selection, it was gift wrapped beautifully and I was on my way. I knew about what I wanted and Thackery provided it without high pressure sales or drawn out "warranty" tactics. I will be going back the next time jewely is the appropriate gift.

Lady who tried helping me with a very sentimental piece of jewelry was not helpful at all. She…read morecommented multiple times the "diamonds weren't that big" or "I can't believe a man wore this" In reference to my dad who passed away recently. She told me I was better off buying a new piece of jewelry rather than making something special with the only thing I have left of him. I left shocked & in tears ... and obviously with my ring still in my possession! Do not plan on stepping foot in that place ever again.

Cindy was amazing!! She is very creative and a beautiful artist that helps you find any wardrobe…read morepiece for any occasion that you may need. Highly recommend!!

The store is filled with vintage treasures for all occasions from different eras - sleepwear,…read moreformal wear, leisure wear including Hawaiian muumuus. Also shoes, hats, jewelry, and costumes. Don't miss out! This is a very special shop with a charming owner who was incredibly helpful. If I lived here, I'd be a regular!