I'm a home investor that's buys roughly 25 homes a year. At least half needs gutters. I started…read moreworking with Tyson and premier roofing out of Gladstone about a year ago. My usually guys are really backed up so I called premier as an alternative. Premier has worked on 4 houses of mine in the last 6 months. Communication with this company is horrible and "the customer is right" doesn't imply with premier. I have a commercial building in Oak Grove that I'm still waiting on a roof replacement bid. I've reached out to them 4 different times with 4 no call no shows. I recently had their Gutter install walk off the job claiming I needed to have facia replace before he could put on the gutters. Then told premier I canceled not the other way around. Ever other gutter company I've worked with would have replaced the damage and finished the job same day. I'm holding I get my money back. Yes... with premier you have to put half down before they show up. Not the case with most companies. My experience with this company is been really shaky. Tyson is a really nice guy that just doesn't follow though with his promises. Even for a customer that has paid for 62 gutter jobs in the last 5 years. I could only imagine what they would be like for just a "fix my house, my only house" type of customer.

I called them in April to replace some shingles and shutters due to hail damage. Ben came out,…read moresurveyed the damage and provided a quote very quickly. They decided to wait and repair everything at one time when the new shutters came in. There were some ordering issues with the shutters so the job was delayed to the point I was discouraged and decided to move on to another company. After expressing my dissatisfaction, Ben agreed to come out and replace the missing shingles a few days later. I was very concerned with the lack of communication, but really wanted the roof repaired. Updated: Here we are almost 2 months later. My old shutters were removed by Ben so he could take them into the shop and have the correct size ordered. I haven't heard back from them, so I will look at ordering some new shutters from someone else. My roof also leaked from the storm we had on the 4th of July weekend. It could be from new damage, although the storm wasn't very strong. It could also be water damage from leakage when it took over a month to get a few shingles replaced or from shoddy replacement. Regardless, I am going to seek out a professional roofing company to make the new repairs.

We recently had Artisan add some additional guttering to our home and fix a few problem spots that…read morewere completed poorly by the builder of our home. Matt was great about giving me different options of how to fix the issues. He was patient and answered all my questions. The team that completed the work was amazing too. They worked quickly and even used some of the extra guttering we had left over to extend a washed out area in one of our flowerbeds. Artisan's prices are fair, their work is great, and they take care of their customers.

Matt and his crew are very professional and provide excellent service! They showed up on time and…read moreworked long hours in the heat on a hot roof. I would recommend this company to my grandmother!

During the last heavy storm, we a piece of our facia ripped off and our gutter tore loose from the…read morehouse two stories up. With additional pending storms looming, we were afraid the whole gutter would be ripped off and damaged if not repaired quickly. I called on a Wednesday morning, by noon I had a quote. We got back with them late Wednesday afternoon. The job was completed THE NEXT DAY. They matched my existing siding and the repair is flawless. The crew was courteous and professional. We are very impressed.

They did a price compare on another quote but ended up getting a better warranty because they are…read moreplatinum preferred by owens corning which makes a huge difference. Install and done in one day. we picked the higher end deck defense underlay color sand dune with the trudef duration flex absolutely no high pressure, we had defective shingles from another roofer 14 years ago and had to pay out of pocket. They gave us several ideas several options. We decided to wait till fall and they never hassled us. Great communication texted and emails. installed what we asked for and even did some extras that we didnt know they were going to do. roof and colors look great , warranty paper work as what they said and no hidden costs or fees it was what we agreed on. just perfect!!!!! they did a great job with clean up they spent alot of time cleaning up and making sure it was all clean , no damage to anything either

The service and quality of work is wonderful. Aaron is kind, professional, and great at…read morecommunicating. I originally called because I had a leak in my ceiling but when Aaron came out to look he noticed some missing shingles to fix as well. He took photos of everything he saw that I could not see on the roof and in the attic and explained everything to me. I really appreciated the extra effort he put in by doing that. I would recommend Hammertime Roofing to anyone

From the owner: Your satisfaction is our success! From the initial…read moreappointment with us to scheduling a repair or full replacement, we pride ourselves on customer service and our workmanship from start to finish!