Good helpful Bank. They do there best and it has been a…read morepleasure.....................................................................................

Very friendly and personable bank, it's always a pleasure when staff greet with a smile especially…read morethese days when most places you go you see downhearted people that don't like their jobs.

Nice, friendly people that were very helpful with the opening of my account. Competitive HELOC…read morerates as well.

First Citizens Bank is the best bank in Charlottesville, and probably the entire east coast…read more The professional staff and outstanding service they provide, make the otherwise dreary task of banking a genuine pleasure. I have banked with First Citizens for 15 years and NEVER had a single complaint. First Citizens is a privately owned bank that is conservatively managed and financially sound....

From the owner: At First Citizens, building relationships with customers is at the center of all we do. We…read moreunderstand there is a right way and a wrong way to do business, and we choose the right way. If you're looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Charlottesville, VA branch or find us online.

DuPont uses DISGUSTING business tactics. They will send a blank WARRANT in the mail to an account…read moreliterally 7 days overdue- an account that has never once been late and made frequent early payments. When calling to try to come to arrangement they will refuse any payment plans or deferments. All of this to a LOYAL customer who has NEVER missed a payment or been late. Absolutely appalling.

The newest DuPont in are area is my favorite. They have two private ATM rooms inside the bank, I…read morereally enjoy the privacy and safety of that feature. All branches offer members Coffee or water in the lobby area. I appreciate that DCCU prompts good health by having tellers stand, but hope they get frequent breaks. The Fishersville location has beautiful decor with white brick with banks correlating colors and logos. They hosted an absolute great Open House and I will be sure to be back. If it's raining no worries, this smaller location offers to ATM machine lane's right outside their doors.

Slow and not willing to help. They want you to leave and use the app or call Bank of America…read morecustomer service.

They never answer the phone. Drive up teller line with a 20 to 30 minute wait. Not enough help…read more Worst in the business.

I love my bank. I have been banking here for years and they are always great. From the loan…read moredepartment to the bookkeepers... best banking service in town!

Worst bank of all time. I get a rude letter around the 4 or 5th but my payment is not dew until the…read more28th. Because of this my credit score is very low. Thank you bank of Romney for nothing.

Great bank with wonderful employees. They are very personable and helpful. Bank is a great choice!read more

From the owner: First Bank and Trust Company specializes in delivering personalized financial solutions for…read moreindividuals, families, farmers, and businesses of all sizes. We offer a full range of services including personal and business banking, agricultural and commercial lending, mortgage lending, trust and wealth management, and free digital banking tools designed to make managing your finances simple and convenient.

I had the opportunity to meet with Carin Boone today at the Louisa branch, and she exceeded my…read moreexpecations as a prospective new client. She gave me a vast amount of information that pertained to my needs as a consumer. And, she, and the team adhered to CO-VID guidelines.