The tellers are friendly and helpful. The bank is clean and decorated, seasonally. The service…read moreprompt. I have never had to wait more than 10 minutes in line, and that was on a Friday.

Good helpful Bank. They do there best and it has been a…read morepleasure.....................................................................................

Very friendly and personable bank, it's always a pleasure when staff greet with a smile especially…read morethese days when most places you go you see downhearted people that don't like their jobs.

Excellent service. Responds within 24 hours and has taken good care of me for almost 10 years.read more

Have been customer here for over 20 years before Tom actually took over the accounts when Dave the…read moreprevious agent passed away. Never had an issue before since paid ALL these years with NO incidents! What can be said is when an issue developed because of a billing error by escrow account from the home at no fault of them or myself, that's when the TRUE customer service of this place emerged! There is NONE....period! Say they will call you back or it's been taken care of is a understatement of what they ( Denise & Travis ) in the office will tell you. Never called back, never got something "taken care of" as described and one of the worst experiences i have ever had! Talked to Tom personally and he said i still owed the money and did pay it knowing that this will be put on here every day! Spend more than the $200 on dinner sometimes, but the point of the matter is most relevant!

Out of state vehicle buyer and this is the bank the dealership used. Website caused issues for me…read morethe day I bought the vehicle. There website gave you options it wouldn't allow to complete to set up automatic payments and then the rep argued with me that the option wasn't listed on the website. The payment portal is awful not letting you access payment histories most times and nowhere does it allow you to see a remaining balance. Never take a loan out with this bank.

I had a problem with my account and Melinda took excellent care of me. Very professional and…read morefriendly.

I don't have the words to express how unprofessional, condescending, rude and degrading this office…read moreis, those words are not strong enough, particularly Claudia and coming from the owner himself. They do not have the decency to treat others with a shred of respect. Save yourself the heartache, headache and find another insurance office, these are not the type of people you want handling something as important as protecting your valuables, there are caring, great agents in our town that will actually show you respect as a fellow human being and true understanding and care for your insurance needs. This office could use a lesson or two in common courtesy, manners and respect - they clearly are lacking in all three.

Terrible experience. Highly unprofessional people. In my first visit to their extremely messy…read moreoffice, I spoke with Claudia. When I told her that I prefer to do paperless transactions, she went on a tirade, generalizing me as "people you're age..." and saying things like "you better have 20,000 dollars under your mattress for when the system shuts down" and other irrelevant statements. Then she made an unprovoked leap to politics when things got really crazy. She was literally raising her voice, cursing, and pointing her finger in my face. I canceled my policy immediately after this and I would advise anyone to steer clear of this company. You don't want something as important as your insurance in the hands of people like this. Please just choose someone else.

Always friendly and helpful. Best all around agency that I have dealt with. I would pay more for my…read moreinsurance for the helpful and courteous service from this office.

Agents are awesome! My husband and I always feel welcomed. The agents are super helpful and respond…read morefast to emails, and our phone calls. I have been so pleased with their services.

Worst insurance experience ever. I'm really disappointed, as their rates were great and they came…read morerecommended but I'll happily dish out more money to be taken care of by a different insurance company for all my business needs.

Great staff and very helpful! Highly recommend to meet your insurance needs!read more