Knowledgeable!! Persistent!! Helpful!! And friendly…read more Thanks so much, Jacob & assistant!

Company was sent out by American Home Shield. Nando G was my tech and he resolved the issue quickly.read more

There are not enough positive words to describe our interactions with this company. They really…read moreseem to prioritize service over pushing unneeded work. We had a miscommunication today that could have gotten ugly but it was handled immediately and Jesse and Andy went above and beyond. I highly recommend Bow Tie and will not hesitate to call them if needed in the future.

The city of Arlington sent an email about excessive water usage and so after reading reviews, I…read morecalled Bow Tie Plumbing. They came to my property the same day. They ran tests and isolated the leak to be a valve inside toilet. Turned that valve off and meter stopped running. Incredible! I'm calling these guys for all my plumbing needs and you should too! Ethan and Dustin were the gentlemen that detected the leak, within 5 minutes might I add!

After a week or so, the toilet began to rock a little when we sat down. I texted Chris to ask what…read moretorque I should use so that I didn't damage it. He responded by saying he'd stop by and adjust it. Cool! I added that while he was here, we'd like him to take a look at the gas connections under the cooktop. Occasionally, we'd faintly smell gas when we opened the cabinet doors. He agreed to take a look. He did find a leak and showed soapy water bubbling up around it. So I asked him to make the repair. The BIG surprise was when I asked him how much I owed for this visit/repair. No charge. I've found my plumber for life, just like I found my HVAC person for life.

I have nothing but exceptional service with Good Fellas. They are professional in every sense of…read morethe word. They were up front with cost of repairs and did a wonderful job. They have changed out my water heater and now fixed a foundation water leak i had. I will go no where else when it comes to my plumbing needs. I would encourage you to do the same when the time comes, you won't regret it.

Quick response and reasonable price. Chris did a great job. Would hire for future plumbing projects.read more

Responded fast, didn't try to upsell me on anything, and did the job quick. Couldn't ask for better…read moreservice.

Chris from Schrader installed a water heater at my property and made it fully code compliant. His…read moreknowledge of the work and workmanship quality amazed me - one of the best businesses and persons I've worked with!

I'd be very cautious before using Schrader Plumbing. I had a horrible experience with them. 2…read moremonths ago I experienced a stoppage in my toilets. Based on the exceptional reviews, I called Schrader to come out and fix the problem. They sent technician Michael Badgley. I was initially given two quotes, one for roughly $800 and the other for $4,000. After a quick inspection of my home, Michael determined that he would have to dig a hole in the back yard at a cost of $5,700. While I didn't really understand how the quotes kept changing, I agreed to the scope of work as I'm not a plumbing expert and needed to get the stoppage resolved quickly. Bewildered, I later sent the receipt to my neighbor, who informed me that my house was pier and beam, not slab as it indicated on the quote. I recalled Michael asking me where the crawl space was and I wasn't able to identify it (my fault as an uniformed homeowner) although I showed him the area I thought it was in inside the master bedroom. He passed right over it without a second look. Later, after speaking with my neighbor, I was able to go over and find the crawl space myself easily. Michael fixed the pipe under the toilet in the main bathroom and then proceeded to tell me that I would need to replace all of the pipes at my house at a cost of $30k. He couldn't even assure me that the problem I had just handed over $5,700 for was fixed. The icing on the cake was the $100 bill that I had tucked into my lunch tote on the kitchen table in view of the technician, and when I returned later it was missing. That was certainly my own fault for leaving it unsecured. I was concerned about the entire process and wrote to the owner, John Schrader. I waited several days with no response to my email or phone calls, which spoke volumes to me as a customer. After my third attempt to contact him, I was finally passed off to a service advisor. I explained my concerns to him, that the crawl space was never properly identified and that I wasn't sure that the repair that was done was necessary. He offered me a refund of $750 "to remove my bad review" which I hadn't yet written. Less than 2 months later I experienced the same stoppage. I called Schrader again and was told that the pipes needed to be replaced. I finally called another plumber who identified the source of the stoppage, this time to be at the front of the house instead of the rear. They fixed the problem for only a fraction of what I paid to Schrader. He explained that the first repairs were unnecessary. If you like being robbed, by all means give Schrader Plumbing a call. I absolutely feel violated and taken advantage of as a single female homeowner. If you want to save your hard earned money and get the job done right, get a second opinion.

Called them to request a quote. For them to come out there was a charge that could be waived if we…read morechoose them. Quotes are usually free because that is the cost of doing business.

I trust this to their star they are horrible. Never do business with them . I have all text to…read moreprove show you. This company lie rep off people. At first he told me they come see where is water come from is 49$ if we go with them they will remove . I say ok I just want solve problem they send bills 1059$ for just they see where is water come . Ok why you charge 49$ .. for noting???? They r horrible . Don't trust stars

Excellent experience with this family-owned plumber. After discovering a water heater leak, I…read morecalled around 8 PM and they showed up promptly at 9 AM the next morning. The repair was completed by 11 AM, and the pricing was very fair. Professional, efficient, and trustworthy--exactly the kind of small business you want to support. Jeffery was very informative and helpful. I truly appreciate how smooth and stress-free they made the whole experience.

Prompt service, reasonably priced, great communicator (owner & tech). Thanks so much.read more

Had the drain back up and draining slowly. Dave came on time and took care of the blockage. After…read morehe used a camera to show me where the blockage was and also found the outside clean out that I didn't know was there. Definitely will call him with any future issues.

Quality performance from a business with integrity, great job. I am highly recommending Direct…read moreSource plumbing.

Paul is very professional and knowledgeable about the service we needed. We had a clogged drain on…read morethe inside unit and he handled it with care.

Unfortunately, we discovered an under the kitchen sink leak 2 days before "the big freeze" was…read moreexpected! Fortunately, I found Paul J Plumbing LLC! (I have read many, many (over 250) positive reviews/recommendations on the neighborhood app praising them and gave them a call!) Paul returned my call promptly and fit us in within 24 hours at a reasonable price! We're very happy with his promptness and professionalism and highly recommend calling them for all your plumbing needs! ​