I do not recommend going here for an oil change. My wife recently brought her car in for an oil…read morechange. They drained the old oil, but forgot to put oil back in. Thankfully I had another mechanic suggest I check this. The staff is friendly, but they seem to be very inexperienced.

What an amazing group of men!! They were helpful, friendly, and gave only necessary…read morerecommendations. They weren't pushy and didn't try to sell me anything that I did not want. I would highly recommend anyone to come to this Valvoline if they're looking for good customer service and a nice group of men . I will most definitely be returning !!!!!

Clean professional oil change place. Excellent customer service and even offered me a water while I…read morewaited. Everyone was friendly and very helpful. Highly recommend for a hassle free service on your car.

I went to the store on Clearview with a 15.00 coupon and the bill was still 125.00! I waited in…read moreline for 45 minutes only to be told we are out of the Pennzoil. Then they wanted to in some generic brand for 100.00 I said no and went to the other store and waited 25 minutes got it done. You use to carry mobile1 and Castrol. But I guess you are money hungry! Btw I can go to the Toyota dealer and get it done for 89.95 and they use name brand filters and oil, so I will be going there.

My guys on Clearview Parkway location is always on point....they have me in and out and make sure…read moreeverything is good!!! Been going dor years and they know my truck now to know what I need to do. Thanks for another great service!!!!! BLUE saints F150!!!!!

Took my car to get serviced by Toyota.. these guys never changed any of the filters. My car was…read moreleaking oiled, tech said worse case scenario my car could've caught on fire. Plus the seal on the filter was put on backwards, melted to the point it was glued on.

Went to this location after leaving the awful one on Williams took over forty five minutes they…read moredrained my oil put in the new oil a employee came back and put in six more quarts of oil so I now I have twelve quarts instead of six which is what my engine takes I requested they drained my twelve quarts of oil and put in six new quarts.They put in six new quarts and I left will never return there.I will buy my own oil and filter from now on and use a mobile mechanic to come to my house and do it.Stay away from take five in Metairie or Kenner!

Don't bother calling to ask for information beyond an oil change and the pricing of one despite the…read morefact that they offer other services. Their automated system is only concerned about oil changes. I tried calling to speak to an actual person. Never got the option aside from rating how my conversation was with an agent that I never got to speak with because the automated service never gave me the option to speak to an actual person.

Terrance and Ray and the whole staff were efficient and fast. I recently moved to the area and…read moreneeded a new "car maintenance" business. I could not recommend more highly. They took the time to let me know my coolant reservoir was busted. They had me go to the nearest auto parts store and purchase the item and they changed it! Incredible customer service. I'm now a lifer and will bring all my vehicles back.

Horrible service I went there to get my oil changed and they ended up breaking the latch on the…read morehood of my car kept me there I was 4 hours trying to fix it then when I went back a couple days later the guy tried to say it wasn't his fault even the corporate office back them up so I ended up having to get it fixed myself I will never go there again

Top notch people here. No better example than my experience…read moretoday. Car wouldn't start at nearby Dorignac's. AAA got me started with a suspect starter. Went to SpeeDee who prepared me for a new starter. Called after a while to report it was a defective battery after all. New battery installed. One third the cost of a new starter. One happy satisfied customer here.

Less than 200 miles after getting an oil change, the same day my filter housing seal that mounts to…read moremy engine failed and I lost all of my oil. I've had to bring my car to another mechanic and sadly I cannot connect that speedee was in fault other than the fact that I had oil coming out of the top of my oil fill port and my old (completely deteriorated) drain plug gasket was never replaced. Unable to prove that speedee ever drained my old oil.

I now know that I had been spoiled being from the Midwest and growing up in a city where you can…read morethrow a stone and hit a damn good mechanic. It's something I value much more now in my life but you live and you learn. Its been some time, years, since I brought my old Dodge here for transmission work. But there are only two kinds experiences that stick out as unforgettable. When everything is great and goes right and when when everything goes bad and is abysmal. Well Cottoman certainly isn't great and they're expensive to boot. So if you want to drive a car out of a garage and have it towed back, then Cotton is for you.

I was having issues with my car and my family mechanic was unable to see what was wrong but one…read morequick phone call and visit to Cottman and my car was repaired in about 1 hour (with a part having to be ordered).The guys there were pleasant, helpful and most of all very professional! Todd even gave me a follow up call later that afternoon so yes, they do value their service and customers.

If you need an oil change, drive yourself to the Valvoline on St. Charles immediately because the…read moregentlemen there will take care of you! Kyle, Shane, Zelle, Marv, Joshua: thank you for your friendliness and professionalism. I felt like my car and I were in good hands. Here you will encounter affordable, quick service with many smiles! Give them all a raise! Thank you Valvoline Instant Oil Change!

I came here because of the 5-star ratings. I had just left a place in Metairie that gave me the…read morerunaround and was so upset. This shop did everything right. They told me to pull in and greeted me as soon as I did. They were professional, honest, and efficient at what they do. These guys are specialized. I have a very nice car but would rather go here than the dealership because of the quality service. Oh, and if you come to Valvoline on St. Charles, get your windshield wipers changed, too.

Once again, I'm a satisfied customer. I brought my car here two days ago at about 7 am when they…read moreopened because the undercarriage started dragging again. They had fixed it for no charge last year but with all of the potholes in this city it was inevitably going to come off again since my car sits very low. I had them just remove the whole thing since it was damaged and also I was able to get an oil change with synthetic oil which included a free tire rotation. They called me and gave me an update and advised me of how much longer they would need to keep my car in order to fix everything. I had my car back in about three hours as promised and I left with more money than I thought I would. :) The waiting area is clean with a large TV, coffee, and magazines to help you pass the time. Fortunately, I have a friend who lives nearby so I went to visit. I will definitely come back the next time I need an oil change, brakes, tires, or anything.

Sarah is TERRIBLE when it comes to customer service. She added an unauthorized charge (wheel…read morealignment) to my purchase and attempted to justify it by saying that she told me that it was necessary when replacing the cv axles. On my original quote it said they were recommending a 3 year alignment service. Even if it were the case to need it with an axle replacement, it was not explained to me ahead of me picking up my vehicle. I dropped my car off on a Thursday and didn't pick it up until the following Friday. A whole week later. When I expressed that she didn't tell me that it was necessary, she continued to say yes she did. There's no way someone who receives so many cars remembers what they said to someone over a week prior. My cousin, who takes her car to this location frequently, said she tried to pull a fast one on her with her vehicle with the same thing. She quickly removed the charge from my balance with me expressing my dissatisfaction which felt strange to do it so quickly if it was indeed a necessary accompaniment and you were so confident that you explained that it was to me. The charge seemed to have changed from the original recommendation of a 3 year alignment for $229.99 to $139.99 and I also noticed she added "suggested to customer" to probably cover herself which was not true at all. Definitely think I would remember someone saying you need this and the price is going to decrease by $100. Her attitude was unreal to say shes one of the faces of the business. The poor level of customer service that I received from her was unacceptable, antagonistic, and unsettling to the point that I felt it was necessary to request to speak to the manager. He expressed to me that they want to do the job right. I expressed to him that good service and doing the job right, but also includes good customer service. Leaving out important information that would inflate my balance and then expecting me to just pay it assuming your goodwill in looking out for what's best for my vehicle is not what I expect at all. Excellence should be the standard when it comes to customer service at any business and I definitely did not receive that with Sarah.

Don't have to time wait for an oil change? Car wash? Break Tag? Well "Take 5" on Canal Blvd is a…read moreone stop shop and offers great, efficient and prompt service. The price is right! I love to wait in the car for the oil change and they offer water while you wait. It's most def my favorite location and they make sure you get the best service and products. Oh did I also say you can get your break tag there as well? Yep, the best.

I had my usual oil change at this location and normally its smooth sailing but this time the…read moretechnician previously screwed my oil cap on two tight and in an attempt to unscrew it, the cap was broken. They told me I would need to visit a local mechanic and get a new one installed. Fortunately when I did my mechanic found another leak that had to be fixed. I dont think im going back because I sent an email report to corporate and no action was taken, not even a response. Sad