Excellent customer service, extremely knowledgeable with vehicles and fast turnaround! I couldn't be more impressed. I brought my Jeep in for a blend door actuator repair. Their mechanics had it done in a few hours and it works flawlessly. I brought one of my Jeeps to them about seven years ago and they remembered me and still had me in their system. I'm impressed again! Highly recommend GR Automotive! read more

GR Automotive - 1992 Jeep Wrangler - Auto Repair Near Me - New Orleans, Louisiana

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I recently took my Camry here for a transmission fluid change, and I had my Prius's washer fluid lines and pump changed today. The service and price is excellent considering time and labor, they are straightforward and honest about the risks of doing service on a vehicle (eg. Old transmission fluid changes), and will give you suggestions before proceeding with a repair, letting you choose what you think is best and fits your budget. I haven't met the other folks in the shop, but Mr. Rick and Mr. Derek are a good time! Very respectful and willing to answer questions you have. I will be coming back for more service soon. Here's to another 230k miles on your Camry, Mr. Derek! read more

Very reasonable prices for the work, quick turnaround, great communication. Did a great job on repairing a sway bar that came loose on my 2019 Chevy Tahoe from the "quality" roads in New Orleans. Highly recommend them for anyone needing any sort of maintenance or basic repairs though it is first come, first serve so get their early in the morning. read more

I've been taking my 2005-era model car here for years. These people are thorough and honest, y'all. They will not try to push unnecessary repairs, and they communicate clearly to ensure you understand and agree to the line item cost of each repair before doing it. Trust and competence are the two most important things in a mechanic, and these guys have a long track record demonstrating both. read more

My transmission cable broke while I was visiting my son. He suggested GR Automotive because a friend uses them. They were perfect! If they were located near my residence they would be my go to mechanics. Thank you Rick and crew. read more

I've been going to GR auto since I first moved here in 2014. They were referred to me by my boss at the time. I have always found them to be speedy and transparent. I'm usually in the business of keeping my car going but not making cosmetic repairs. They are always super straightforward with must fix vs nice to fix. I don't know a ton about cars, but I've always felt like their pricing is fair and I appreciate their willingness to explain things to me. They've serviced both of my Subarus. read more

The guys are great but owner is very rude and refused to do service on my car because it was too "old" but did the same service for my cute friend that had a car older than mine. When i brought this to his attention, he hung up on me. read more

I live out of state, but my college-age daughter lives in New Orleans. Her Toyota had some lights on the dashboard, and the quick-lube oil change place she used a few weeks ago told her it had an oil leak. She also broke a tire beyond repair in one of NOLA's epic potholes. I referred her to to GR Automotive based on the Yelp reviews. GR said the dashboard lights were just due to maintenance interval not being reset, explained that the oil leak was minor and not worth the money to repair, and they also replaced the broken tire for less than what I paid when I had new tires put on her car in 2020. I'd say GR has some pretty honest guys to treat a young woman so decently. read more

Rick and his team were truly a blessing when my A/C went out in the middle of the summer. The drivers side was warm (90 degrees F) and the passenger side was only slightly cooler (85 degrees). I called after they had already closed, and he still answered the phone and told me to come in the following morning. He told me it would be ready by 1pm, by 1pm that day, I had my car and it was blowing nothing but freezing cold air. He even changed my oil when I called and requested he do that on short notice. They kept their word on completion time, charged me a fair price for the work, and completed everything extremely quickly. Couldn't really ask for more. They also have a cool service where you can drop off your car when they are closed, and leave your key in a lockbox with a form explaining the problem or requested services. Such a cool idea, and added points for convenience. I will definitely be back here the next time I need work on my car. read more

Had to update my review because of the service here that is not only consistent and excellent, but gets better with each visit to the shop. Taking your vehicle in to get repairs has never a fun chore, as it usually means time without your car and a hefty bill. Rick and his team have totally changed my mind about that. I know that when I drop my car off, I'm getting an honest and complete service, at a very reasonable price. Not to mention, the turnaround time is surprisingly quick and I'm never without a car for more than a day. This garage has been a godsend for me, as I take lots of long road trips and need to make sure my vehicles are safe and road ready. Rick really knows what he's doing and always puts my mind at ease. If you are looking for an honest, no BS, friendly, skilled mechanic, I highly recommend GR.... anything from an oil change to bigger repairs, these guys will take care of you. Thank you! read more

Been going here for years for many vehicles Rick is honest and won't fix it (or charge you) if it ain't broke Can't recommend highly enough!!! read more

I know so little about cars. These guys are so patient and helpful. Speedy too! They make me feel like I'm their favorite client. Thanks for keeping grandmas 2001 Buick alive! read more

These guys are the BEST. Completely honest, efficient, courteous and this shop is likely the cleanest auto repair shop you'll ever see. We've used this team for years and have never left unhappy or feeling like we got cheated. read more

It's been nearly 2 years since my review and I'm still a fan of Rick's. After my initial visit, I kept having small issues with my truck, so I kept going back to GR Automotive. It was to the point where Rick had told me he hopes he won't see me for a while. Really though. What mechanic would say that when my coming by would mean more money for him? Fortunately, I did manage to stay away for a while. Actually I was starting to worry that maybe parts of my car were slowly falling apart without me knowing because I hadn't had a mechanic look at it in a while. My office had a retreat merely blocks away from GR Automotive this morning, so I dropped off my truck to have Rick take a look. I expected to spend a little bit of money on maintenance. I was pleasantly surprised that no work was needed immediately, although he did tell me about a couple of things that I should take care of in the near future. I did have the transmission fluid changed and got new air filters, and I didn't notice until I got in the car that Rick had changed the wipers for me as well. My ex had bought those a little while ago and was supposed to put them on for me but that didn't get done so I was just riding around with the new wipers in the back seat, figuring I'll do it myself at some point. He must have seen them and just changed them for me. Always a sweetheart! I don't live nearby anymore but I still work uptown and will continue to be a happy customer. read more

Car wouldn't start. Called here, they don't have towing but referred me to a company. It was just a dead battery. They gave me a new one, changed the clamps, added coolant, and most importantly, didn't try to gouge me. I think i found my NOLA mechanic. Thanks. read more

This is a story about a girl. This is a story about a girl who owns a car. This is a story about a girl who owns a car and knows nothing about cars. This is a story about a girl who owns a car, knows nothing about cars, and her car broke. This is NOT a story about a girl, who owns a car, knows nothing about cars, her car broke, and she was taken advantage of by a mean 'ole mechanic. This IS a story about a girl, who owns a car, knows nothing about cars, her car broke, and she was lucky to have her car towed to GR Automotive. Clean shop (see above that I am a girl and therefore this detail would matter). Professional staff that is straight forward about what the issue with your car. Thanks for getting this girl, who owns a car back on the road! I give GR 5/5 beeps! read more

Well, its been a poop week starting with a nail in my tire. I knew I needed to get it patched. So I called GR Automotive to see if they could do that. Popped the spare on my car and drove my little honda over. I'm really bad with cars but I know mine needs a little TLC. When it rains it pours right? Rick, who was VERY helpful and kind, told me that I probably just need to replace my tires, which is true. I needed new tires, but just the thought of purchasing tires kills me. I'm sure everyone feels that way. Rick took care of Sally the Civic and even changed her oil. I have to go back because Sally is getting old and needs a bearing replacement. HAHA I hope someone reads this as Sally is a little old grandma needing some work done. Enough about my situation, great service, local, good pricing. What more could you ask?? read more

I have sent friends to this mechanic shop when I haven't had the time to either diagnose a problem or have not been able to do the repair due to lack or skill or tools. Product: Parts for whatever automobile fix. Not sure on the cost. (No rating) Service: They have drop off service for those not able to come in during business hours. I've found the service provided to be proficient. One time, I replaced the alternator on the lady-friend's car, only to not be able to put the serpentine belt back one. This is not something I would suggest anyone do (half fix a problem), because professionals loathe cleaning up someone else's mess, but they only charged what I thought was fair for service, and it was done in a relatively timely manner. 3 stars Facilities: The building looks to be a revamped old gas station a block or so past the river side of Magazine on Louisiana. It isn't much to write home about as far as decor, but that is irrelevant anyway. There is a simple waiting room as well. 3 stars Overall: A fair mechanic shop that is convenient to those living in Uptown New Orleans. They will competently fix most automobile mechanical issues. 3 stars read more

GR Automotive - Auto Repair Near Me - New Orleans, Louisiana

Took my car in at 8:30am with the check engine light on. A big franchise auto company tried to charge me $1000+ for the repairs and they did it for less than $400 and I got my car back at 2pm. I was very happy! read more

I SLAMMED INTO THE WALMSLEY CRATER... you know the one, on the side of St Rita's with a traffic cone resting 9" below street level. I neurotically thought my Jeep drove wonky afterward. Rick took it for a road test and except for a minor realignment pronounced it a healthy typically jarring teeth-gnashing Jeep. No charge. BELIEVE THE HIGH MARKS AND COMPLIMENTS! Rick really is all that. His demeanor is self-confident but helpful. He truly wants your vehicle to get fixed...no shenanigans. I now intend to go off-warranty and have him service my car and not the dealership. AND GR IS IN THE MIDDLE OF UPTOWN well, Louisiana at Magazine, but that's pretty darn convenient for most of us. My one complaint is that the hours are unfriendly for office workers: 8-5, M-F. However I went by at 7:30AM and they took me anyway. read more

They're great with telling you quotes and not trying to upset anything! Love that I van drop the car off with the key drop box too!

Brought my car in yesterday to be serviced and get a tire replaced. Rick is the one who helped me out. Like a lot of the reviews mention, the shop is honest and they don't try to upsell you or push services on you that you don't need. I noticed my radio clock was set when I got my car back. It read the wrong time for a while because of my laziness. The service code reminders in the dash were also reset (which some shops often don't bother with). It's the little things that I appreciate about a place like this. read more

Really nice guys who I rely on. They've been kind enough to tell me when I DON'T need anything done and they fix it when I do.

Best experience I have ever had with any automotive service, hands down. I called and he said to drop my car off whenever, during or after hours. Rick and his team diagnosed the issue within a few hours, finished the work before expected, and the bill came in under what they estimated (and under what Googling told me those services cost). They did a thorough job checking out any other possible issues, and notified be that my drive belt isn't in great condition, but told me that it's not too urgent and didn't push the issue at all. Wasn't prepared for that level of honesty, since pretty much every other shop I've ever been to has tried to tack on additional unnecessary services like replacing the filter, tires, etc. Truly incredible service in every way. As long as I live here I won't go anywhere else. read more

Rick and his staff are the best! Kind, efficient and professional. He was able to order my specific tire and have it delivered in two days. My same new tire picked up another nail a few months later (my luck) and Rick was able to repair it in 15 min as a walk in. So great and he really cares about his customers. Definitely recommend this business for any tire repairs or issues! read more

After traveling nearly 3500 miles on the first half of our cross country road trip, my husband and I decided it would be best to have our car checked out. We were already aware that our brakes needed to be replaced soon, and sure enough, Rick confirmed that our brakes did indeed need to be changed. What I appreciated is that Rick didn't try to prey on our vulnerability as he knew we were traveling with our newborn and had another 3000 or so miles left on our trip. If we drove mostly freeway miles, Rick noted, our car would be able to make it home just fine. Right then, I knew I wanted to give him our business. Being on a rigid schedule on our the second half of our road trip, I also appreciated that Rick and his crew performed all the work within 3 hours of being dropped off. He called back when he said he would, and was upfront and clear about the work being performed and the associated costs. Lastly, GR's pricing is super competitive - in fact, they came in below what my father paid for similar work done by his long time mechanic who gives my dad excellent deals for auto repairs. If I lived in the area, I would have no hesitation doing business with GR again. read more

First of all, it is now GR Automotive. Second, proprietor Rick Putzi is a mythical creature takeing a corporeal form:an honest, courteous, non-condescending auto mechanic...and ladies, he is as hunky as they come-but look don't touch-he's married! Seriously, this is the besy auto repair shop I've ever patronized in 32 years of driving. The shop is constantly busy yet always spotless. You get your car back when they tell you it will be ready and the prices are more than fair..the best! read more

We just moved from Texas and need to find someone trustworthy to go to when we have problems with our 09 Honda Element and 04 Pilot. I had a maintenance light come on and Rick showed me how to reset it with no wait. I get a good vibe from him and this place and plan on taking our cars in any time we need any work done read more

My friend lives in Baton Rouge and earlier this week she had to commute to New Orleans to complete some tasks for a client. She had been driving all around town and eventually noticed that her tire was making a strange noise. I checked her tire and found a huge bolt had punctured it. I used Yelp to find the nearest tire place - We went to GR Automotive. We were immediately greeted by a service provider upon our arrival. He took a look and quickly said, I'll have that patched up for you in 10 minutes. In 5 minutes he was done! He found TWO bolts in the tire! He plugged the tire, checked the pressure, and he checked my other tires. -- All of this was done for us at a VERY LOW PRICE. We wanted to give him more money for what he had done! Thanks GR AUTOMOTIVE!!!! My friend made it back safely to Baton Rouge read more

Finding a trustworthy mechanic is one of the most fulfilling accomplishments you can have in this life. Take your car to GR Automotive and then give yourself a huge pat on the back: you've done it. Incredibly helpful and nice. If they can't fix something for you, they will send you to someone they trust. I'll never go anywhere else! read more

After reading the reviews, I decided on GR Automotive to fix my car. I needed a new alternator, and they also reminded me that my car was in desperate need of an oil change (I was about 8,000 miles overdue!). I dropped my car off outside their shop after they closed one night; they called me in the morning to confirm the alternator diagnosis. By 2pm, my car was ready. Quick, extremely friendly and helpful, honest, and he didn't try to break my poor bank. Will be going back any and every time my car needs work. read more

Rick and the guys are awesome. They made my Chevy s a/c work like a champ. Not only did they fix it quicker than expected, it was also cheaper. They are also honest . Thanks , dave read more

GR did it again! My aging Altima's AC decided to start blowing hot air. At least it wasn't in the middle of summer, but let's face it, the weather has been bouncing back and forth from cold to warm like a yo-yo lately. On one particularly balmy and rainy morning, my wife could barely see out of the fogged over windshield. Try defrosting that with lukewarm and moist air. It's not going to happen. Anyway, I had to get it fixed. Rick was able to diagnose the issue for me. Unfortunately it wasn't going to be a simple freon job. Nope. My old Altima needed a new compressor, hoses, belt, etc. They ordered the parts, had them there the next day. I dropped off my car in the morning, and it was done later that afternoon. Service! For a one car family, this is so appreciated! Thanks, GR! read more

Never. And pretty much never have I been more satisfied with a mechanic and a garage like GR. Rick is not only competent and friendly but he knows his cars, employs a great staff, and has reasonable prices. The garage is also spotless and organized. It helps that I can walk home but I highly recommend this car repair garage. I wish more businesses were this stellar. read more

Found my new "go-to" for services. Rick was efficient and professional from the quote to the finished product. Not only did GR do a great job, they told me some of the work that I had asked for my car didn't need yet! And saved me money on some needless spending. I dropped my car off after hours in the lockbox and had my dad pick the car up the next day, so I haven't even met Rick or anyone at the garage but my experience will definitely bring me back and perhaps then I will meet you guys! Highly recommended!!! read more

Got to say- I've finally found a place to take my Jeep that is awesome. Straight forward and got my brakes done for $200 LESS than i was quoted somewhere else. Was given a full run down and costs before anything was done! Will definitely bring my car to Rick going forward for any work that is needed!! Thanks!! read more

Very rarely do I see a business on Yelp with all positive reviews. When I needed new brakes on my BMW recently, I decided to give GR a try. I dropped my car off around 9am, and by 11 they called back with an estimate. They patiently explained the breakdown of parts and labor, and explained a couple of options for the maintenance work. I got a call back at 4:30pm the same day to let me know my car was ready. I couldn't make it until right at 5. The shop was closed up, but one of the mechanics was just leaving, and he reopened everything so I could pay and pick up my vehicle. The shop is small but insanely clean and organized. It's so clean that I'm not even sure they actually repair cars there. At the end of the day all the tools were picked up and there wasn't a drop of grease in sight. I like to think they treated my car the same way. 10/10 would recommend. read more

Won't go anywhere else! They're always super quick and don't seem to feed you the bullshit like most car places do

My uncle is the most amazing mechanic you could ever worth with and if you're ever in NYC you should check him out: who doesn't love a man with a Caribbean accent, am I right? My uncle, a stern but sweet West Indian man taught his niece a little something (a lot) about cars and why anyone could reasonably be mistrustful of an auto repair shop: most people know a little diddy about cars but nothing to be helpful, especially in the age of cars run on computers. This guy is a class act. Not only is he honest and fair, but you can tell the guys he employees respect him because while he runs a seemingly tight ship, he's as nice to them as he is customers. Pay a little more for your oil change, support a small business. read more

Rick is the best. My car broke down this weekend and I did not have to stress over where they were going to tow it - GR, of course!! They have done any work that my car has needed. Rick also let me know that since I'm on a budget, I could wait a couple more months before getting a particular necessary job done. This time that my car was towed, he told me that he couldn't get to the problem and referred me to a transmission shop. That was another nice and easy experience for another five star review! Thanks GR! read more