UPDATE: In addition to Pete, Bud, Christian, and Dara have also cut my hair and they all did a…read morefantastic job. Great lineup of talented hairdressers/barbers here. TLDR: Pete is a fantastic barber and if you've been striking out in West Chester looking for the best barber then you should go see him. Experience: It took me less than 2 minutes to book an appointment online via their website and they had several spots available after 6PM which was very helpful. Pete has tremendous attention to detail and he's extremely experienced with clippers, fading, etc. He nailed the style that I was looking for. Pete takes his craft seriously and delivers with a very easy-going demeanor. Between Pete being great, the fast turn around, and the whole thing only costing $25 + tip, The Refinery secured my business for life. I'll also add that the location itself is nice and located across the street from the courthouse parking garage which is super convenient for people who want to park in town for free.

absolutely horrible. i left crying and still was charged for this horrible experience. emma did…read morenot listen to a word i asked for -not one. i wish i never came in to be honest. i was alot blonder aka not box dyed hair either for your information and your employee did not listen for anything !!!!! when i left was way to dark not what i told her and not what i asked for the entire time. was a complete waste of time and definitely waste of money!!!!! do not go to this place! by far the worst treatment and color i've ever gotten! complete rip off! absolutely scam was crying my hair was so bad bc your aka stylist is absolutely horrible if she was a good stylist and couldnt do the job she shouldnt have and i still like my hair better before coming into this horrible over price scam of a place ..... i want a full refund and ill glady never come back

Tammy always gives a great haircut and she's great to talk with! I've been going to her for over 5…read moreyears and have always received a great cut!

A few months before my wedding, I was in search of a good salon and really needed to find one for…read moremyself and bridesmaids the day of the wedding. I reached out to the contact for the Avante on the Go services and got pricing and stylists for myself and wedding party for the day of the wedding. I immediately scheduled an appointment with Krystal for a cut and color. She is awesome!!! We chatted about the wedding party and what I was thinking for the wedding. I was able to go back a few times before the wedding including my trial. She was able to give me an updo for my bridal shower and Danielle did a mini makeover, so I felt my best on the day of the shower!! The wedding day was perfect. Krystal and Bella did a truly awesome job and every girl was VERY happy with their hair style. They drove into the city bright and early and had everyone finished with time to spare. I will be going back to Krystal for my regular cuts / colors. I recommend her and the salon to everyone!!

I have been going to Avante (now Kindred) for about 5 years now and I love it. The salon is very…read moreclean, good products in house and the scalp massage OMG. Check in and out is easy and parking is close. I love my girl, Caitlin. I would highly recommend Kindred to everyone!

Recently switched to Tribe from another salon to follow my transferring stylist and I absolutely…read moremade the right decision! Tribe has such a welcoming and friendly group of stylists along with such a calming environment. Jen, my amazing stylist, has been doing my highlights and haircuts for years and I cannot wait to watch her grow as both a person and a stylist at Tribe!

My daughter recently had her hair done here for her senior prom and it turned out beautifully…read more(sorry - I can't remember the stylist's name but she did a great job!). She insisted that I accompany her to get her hair done, and I ended up having to bring my 3 month old grandson along so I was a little worried, but luckily, they have a comfortable sitting area. I was able to just sit and relax with the baby and watch my daughter's hair being transformed. It's a very cool place too, so I also enjoyed just looking at how they have the place decorated. Overall, a very nice and hip place to get all fixed up for your big day.

I had a deeply upsetting experience at Calista Salon & Spa in West Chester, PA, on 9/4 and would…read moregive negative stars if I could. My appointment was to cut a hair topper I had just purchased and also color my hair to match the topper color. It started with Karen, the stylist who cut the topper. She trimmed the length but did not do the layers I had requested. I let that go and moved on to color with Autumn. She noted the color of the topper which is a light brown with blonde highlights and my own hair which was a dark golden blonde. I clearly asked for just a light, neutral brown, with no red. Autumn reassured me multiple times, but I ended up with a very dark auburn color. She did not apologize, only suggested I come back the next day for a "correction" with Bridget. At that appointment, both Karen, the front desk person, and Bridget initially told me not to worry and that a correction would be made. Bridget explained she'd color over with a deeper brown and add highlights using a protective treatment. However, after mentioning I assumed this would be complementary, she left to talk to her 'manager' Patti, and came back saying they would not correct my hair because it might cause damage. I offered to take full responsibility, but after over an hour of waiting, Bridget said she had other clients, it would take 6 hours(!) and nothing would be done. I said I would not leave until speaking to the owner, Don, and finally was led to his basement office, where Karen (front desk), Bridget, and Patti stood by while Don confronted me. Instead of helping, Don berated me, blamed me for buying the topper, and then tried to bribe me into signing a waiver promising not to write a review in exchange for a refund on the cut. When I refused, he became hostile and intimidating. He said I would be sorry. Shaking and in tears, I called Platinum Hair Salon in West Chester. Their team, including the owner Gabby, was kind, professional, and fixed the color to a medium neutral brown with highlights. Gabby even properly textured the topper. The entire process took less than two hours and did not damage my hair. They were all appalled at the treatment I received at Calista. My experience at Calista was shocking. The lack of professionalism, accountability, and especially the threatening behavior from the owner left me shaken. I cannot recommend this business and would strongly caution others.

Beware charges for services you didn't receive. I had a cut and foil. After the assistant shampooed…read moremy hair she asked stylist if I needed toner. Stylist looked and said, "No, it looks good." Assistant said, "I thought so, just wanted to check." Stylist said to "just give her a heavy condition." Cleaned out my purse a few days later and came across the invoice.$275 cut and color, $25 toner. I called and left a message at the salon and someone named Karen called me back and said the stylist said she applied toner. Nope.

FANTASTIC! I just went there to get my hair colored blonde. I am a mixed race female with very…read moredark hair. While it did end up costing quite a bit, the color and cut came out PERFECTLY. I brought in a photo without a lot of expectation, but my wishes were exceeded. Not only is the color perfect on my skin tone, but the cut and bangs are to DIE FOR! My hair is so crazy kookie I didn't think they would be able to get it right. But after 22 years of having the same hairstyle I have fallen in love. They are upfont and honest about what you need to do to get what you want and how much it will take and they aren't going to let you leave the salon with an unattractive do! Recommend 100%~~

I am so handicapped, and I didn't even think that I could go out to a hairdresser again !! But…read moreYvette has made me feel like a member of her family, and I can't even begin to imagine seeing anyone else ever again!!

Ive know the owners chris and deb for over 21 years. They have a fantastic business. I got married…read moreyesterday and they did my hair and makeup for me and my 9 friends and family. They were patient, calm and accommodating. Ive tried other salons over the years and in the end i up back with chris and havent deviated for 6 years. Quality cuts, color, updos. You name it they do it!

I've been going to this salon for several years, and Debbie is my stylist. She's great with cuts…read moreand color, and her daughter Alyssa has done my hair in upstyles for weddings and it always looks great! Debbie also cuts my two boys' hair and they refuse to go to anyone else. I recommend them highly!

Valerie, who does manis, pedis and hair removal, is skilled, good-natured and great company while…read moreshe works. I have relied on her for many years and always look forward to our visits her prices are reasonable and she always goes the extra mile.

Anna is great!! She is an expert in hair coloring most salons you're there for 3 to 4 hours for…read morecolor, highlights, hair cut with blowout not here 1hr & a half to 2 hrs maximum. I don't like sitting so this is of great importance to me besides a busy schedule. I always get complimented after she colors my hair as it looks red carpet ready. I always finish my color a few days later with a keritan treatment to add shine & keep the frizz out of my hair. Monica makes me relax with her magic hands. Worth a try so stop on by.