My husband and I and my kids have been going here for a long time! 10+ years! Both Amy and Natalie…read morecut our hair. I feel the salon is very friendly and they do a great job and listen to what your preferences are! They are always trying to accommodate to help with appointments also!

Been getting my hair cut by Amy since as long as I can remember.. Always does an amazing job and…read moreeveryone there is super nice and it's a fun atmosphere to sit in. Recently I got the ombré look and it turned out great!

I absolutely love Avante Salon and Spa! The staff is friendly and personable. I had a haircut and…read moreblow dry with Deirdre - ever since I met her years ago, she always manages to cut my hair perfectly, and I won't go to anyone else. I also had a chin wax for the very first time. I was nervous, however the esthetician, Jenny, put me right at ease. She made it seem practically painless, and I am so happy with the results. I'm looking forward to trying out more of the spa services with Jenny and seeing Deirdre again.

Truly awful experience, the Master stylist treated my hair like a toddler would. She was extremely…read morerough throughout the whole process, while she was brushing my hair she constantly snagged my ears/earrings because she was so rough. She pulled out my foils with so much force and tugged at my hair the whole time shampooing. Ive been to several salons and ive never experienced anything even close to this. I my head hurt for a full 24 hours after my appointment. She was also just very rude. I would strongly suggest to go somewhere else, somewhere where the staff will actually treat you properly. If this girl was even a little kinder and just a tad less rough i would have tipped her better.

I've seen numerous reviews on here talking about poor service and ironically it seems they are all…read moreby people that do not identify as Caucasian. I had the most terrible service here as a person of color a mediocre hair cut and was left feeling absolutely terrible having the most uncomfortable conversations or feeling ignored. Its absolutely disguisting the type of treatment I faced here and I strongly encourage this business to do an internal review as I will be filing an official complaint for racism and mistreatment of customers.

This salon is so great! They do a beautiful job and their prices are amazing. Coming from salons in…read morePhilly, you can't beat these prices. Will definitely be going back!

Hair Cuttery has always been my go to, and if you are as familiar with this chain as I am, you'll…read moreunderstand the stylists really make or break the whole experience. Hair Cuttery in Whiteland Towne Center (Exton, PA) is hands down the best location I've been to. The stylist I use regularly is Sarah and she is not only a ray of sunshine, she's highly knowledgeable when it comes to different hair types. For me I never really went for a hair cut and discussed any hair issues until this year. My hair just started bugging me more often than not. so when I went to this location earlier this year I went with the intent to discuss my specific annoyances with my hair. Sarah was my stylist and she explained to me my individual strands of hair were thick and she suggested thinning it a bit. We conversed some more so I could fully understand - she was very clear and patient and once I gave her the go ahead I was downright floored at the results. I mean my hair not only felt healthy it felt HAPPY. Personally I also love that she talks me through what she's doing and why every step of the way, all the while we talk about our lives and anything else to just chit chat. This Hair Cuttery is home to the most genuine, down to earth, and upbeat stylists. I HIGHLY recommend this location Hair Cuttery. (Trust me I've been to other locations of Hair Cuttery and I'll never go back). I've dealt with multiple stylists at this location and can say with the most confidence these stylists have passion for their work and they want to make sure you as the customer are happy, educated, comfortable, and confident when leaving their salon. HIGHLY, HIGHLY, HIGHLY recommend Hair Cuttery of Exton, PA for all your hair needs. :)

I stopped coming here because they make you wait for your appointment. This doesn't happen at other…read moresalons. Do they think they're doctors?

A friend recommended Jen at Hair Innovations and even gave me a gift certificate. I'm so glad she…read moredid. Jen is a delight. First, she is excellent at the most important task of providing a quality men's haircut. But more than that, she is good people. Always interesting and interested in what is going on outside her shop. And it is very much her shop. As far as I know she is the only stylist, and she is in demand, so get on her book and get in there, you will thank me.

As you enter the shop you can feel the warmth of a family welcome. Jen has transformed the salon to…read morean open, airy space for a relaxing haircut, color, or highlights. Like me, You may also pop in to visit Gregory, her adorable dog, while you run errands in Downtown West Chester. Jen has been styling my hair for over 20 years! And Certainly another 20!

I had a deeply upsetting experience at Calista Salon & Spa in West Chester, PA, on 9/4 and would…read moregive negative stars if I could. My appointment was to cut a hair topper I had just purchased and also color my hair to match the topper color. It started with Karen, the stylist who cut the topper. She trimmed the length but did not do the layers I had requested. I let that go and moved on to color with Autumn. She noted the color of the topper which is a light brown with blonde highlights and my own hair which was a dark golden blonde. I clearly asked for just a light, neutral brown, with no red. Autumn reassured me multiple times, but I ended up with a very dark auburn color. She did not apologize, only suggested I come back the next day for a "correction" with Bridget. At that appointment, both Karen, the front desk person, and Bridget initially told me not to worry and that a correction would be made. Bridget explained she'd color over with a deeper brown and add highlights using a protective treatment. However, after mentioning I assumed this would be complementary, she left to talk to her 'manager' Patti, and came back saying they would not correct my hair because it might cause damage. I offered to take full responsibility, but after over an hour of waiting, Bridget said she had other clients, it would take 6 hours(!) and nothing would be done. I said I would not leave until speaking to the owner, Don, and finally was led to his basement office, where Karen (front desk), Bridget, and Patti stood by while Don confronted me. Instead of helping, Don berated me, blamed me for buying the topper, and then tried to bribe me into signing a waiver promising not to write a review in exchange for a refund on the cut. When I refused, he became hostile and intimidating. He said I would be sorry. Shaking and in tears, I called Platinum Hair Salon in West Chester. Their team, including the owner Gabby, was kind, professional, and fixed the color to a medium neutral brown with highlights. Gabby even properly textured the topper. The entire process took less than two hours and did not damage my hair. They were all appalled at the treatment I received at Calista. My experience at Calista was shocking. The lack of professionalism, accountability, and especially the threatening behavior from the owner left me shaken. I cannot recommend this business and would strongly caution others.

Beware charges for services you didn't receive. I had a cut and foil. After the assistant shampooed…read moremy hair she asked stylist if I needed toner. Stylist looked and said, "No, it looks good." Assistant said, "I thought so, just wanted to check." Stylist said to "just give her a heavy condition." Cleaned out my purse a few days later and came across the invoice.$275 cut and color, $25 toner. I called and left a message at the salon and someone named Karen called me back and said the stylist said she applied toner. Nope.

I ended up here from a gift card that I was given by a friend. The first time I went I got an…read moreeyebrow wax. Which the girl was extremely nice and did a good job. The second time I went I received a facial. I have had black head problems and I need some sort of assistance to help cleanse my face. The girl who helped was extremely knowledgeable and she was able to clear my face from the facial she gave me. I can't remember either one of their names. The first girl I mentioned does the facial waxing & is a hairstylist definitely recommend her. The woman who did my facial has a really cool accent & she knows what she is talking about! Kudos to this place.

I had a deluxe facial yesterday with Liz. It was my first facial and it EXCEEDED my expectations…read more My skin looks amazing and I left feeling relaxed and rejuvenated. I would give more than 5 stars if possible. I booked another deluxe facial as a gift for next week. Highly recommend.

I have curly hair and finding someone who knows how to cut it is a challenge. Well, Alyssa at…read moreBalance Hair Spa in Exton, Pa. - met the challenge. She is terrific and the staff is so welcoming and helpful. Great place. I feel so fortunate to have found it.

I have been coming here for years, even after we moved to Lancaster County several years ago. The…read moreservice is amazing, the staff are pleasant and professional. Thomas is my stylist and he does and AMAZING job on my curly hair. Each time he cuts it, he uses different techniques to achieve fullness without sacrificing length. Thomas and Biff hire professionals who are committed to customer service and truly lean into the mission of the salon. I honestly don't understand the negative comments as I have never had any issues whatsoever. Give them a try! You won't be disappointed.