My husband and I started the building process of our new home in September of 2021. We ordered our…read moreappliances from Fergusons in October 2021--understanding that the backorders of appliances was at an all time high and we wanted to order early. We worked with a representative their, shared our plans, and even measured the duct work in the showroom for the hood we wanted to ensure it was large enough to cover the duct because our ceilings were 9ft. Ferguson's does not take deposits, so you have to pay in full for your appliances, so we did. After we paid in full, ordered our appliances, we didn't hear from them until Spring 2022. In March of 2022, our refrigerator and dishwasher came in, but not our hood, ventilation system, and dual fuel stove. We were told May. Then May came, we were told June. Then June came, we moved into our new home, and then we were told July for the rest of our appliances. Finally in July, our hood came in. We had to schedule a time for our contractor and electrician to install it so we had to wait another 2 weeks. When our contractor and electrician came in to do the install, turns out the duct cover we measured, with our representative from Fergusons, does not come with the hood and is a separate purchase. This was news to us. Oh, and the power cord that connects the blower to the hood is not included, which also was not communicated with us by our representative. So we had to order a duct cover and power cord for our vent. Fergusons was a little more prompt on getting those items to us, as we were first told 18 weeks until those came in, but somehow they were able to get those to us in 3 weeks. Now, we're rolling into August and still no stove. In September 2022, the stove FINALLY came in. We live 180 mile round trip away from the Billings showroom, so we couldn't get it for 4 days after it came in. We communicated with our rep about when we would show up and if there was anything else we needed to install our stove. We were told just the gas flex line. We went and picked up, got the flex line, and left. We started the installation process the next day, and turns out they failed to send the power cord for the stove with us along with sending us the correct size of gas flex line, but wrong fittings. We communicated our concern with our rep immediately, and she said she thought the power cord was sent (which normally I would be like, ok mistakes happen, but now I'm wondering how much these representatives know about their products) and that the gas line sent was the correct one. I assured it was not, that the fittings were too big. We went to Fergusons (again) to try and get the right parts, and we're still not sure if they sent us the right fittings. We were told by our plumbers to use Fred's Appliances, and we still went with Ferguson's. We completely regret our decision and wish we would have went with Fred's. Maybe we would've have had people working with us who knew what we needed to order and send us with the correct supplies to make our appliance functional.

Really beautiful showroom and products, what's not to like? The "service" after the sale and…read morestanding behind and representing the product. I have not dealt with a more disinterested business in my lifetime. They simply won't help customers with basic issues if my experience is any guide to you. I have waited 6 weeks for a courtesy of any kind regarding a Miele laundry dryer I paid $4K for. I have called back at least 5 times for this over the weeks, without any result. I have a Miele induction stove, $8K, that is four years old from them that 3/4 of the stovetop hasn't worked since its second week in my home, in 2020. Likewise never any help from them after reporting the problem years ago. I would avoid Ferguson at all costs, its been a nightmare for dealing with this business. I would also urge Miele to discontinue having their products retailed there. I am embarrassed to have such an irresponsive business in town.

Great Company to work with. A big focus on quality materials. Friendly and service oriented staff.read more

From the owner: We specialize in kitchen, bath, and closet designs for your home. Currently, we are the only…read moreinterior design company in Billings, MT that is nationally qualified under the National Kitchen and Bath Association.

John and Nikki are great to work with. They are really dedicated to to ther busisness. I wish…read moreeveryone was as easy to work with and as knowledgeable as John and Nikki. Good luck in your new building.

From the owner: Located off of the North Frontage Rd in the Lockwood area of Billings, B&L Scales is the choice for…read morecommercial and industrial scale equipment and meat processing equipment. Locally owned and operated for over 40 years, B&L Scales is your source for Scale equipment and meat processing supplies . Our products and services include but are not limited to: Cutlery Equipment: Knives Sharpening steels Sharpening stones Professional sharpening equipment Oils Meat Cutting and Processing Equipment Grinders Slicers Saws Blades Hooks Scrapers Tumblers Scales: Truck Cattle Price computing Bench Floor Rail Spring dial For technical assistance or to place an equipment order contact us by phone.

We did a complete kitchen remodel and switched the dining room and kitchen around. Joel came to our…read morehome and within a few minutes had a plan that he put down on a computer program within a couple days. Genius! Highly professional and beautiful quality. His team is very professional and communicatibe. From planning to installation to follow through after it was complete. Highly highly recommend!!! Thank you Rimrock Cabinets!!!!

Joel is a consummate professional. Within a day of contacting Rimrock, he visited our property in…read moreperson and offered guidance throughout the entire project. Very pleased!

Jeremy the owner came to view a bathroom remodel. He was extremely knowledgeable and friendly. I…read morewould recommend Freyenhagen Construction to anyone who appreciates excellence.

From the owner: Kitchen, basement or complete home remodeling contractors.read more

I would highly recommend using MHS Construction for any home renovation or repair project! Rich and…read morehis crew do excellent work, and the finished product on our job was perfect. In addition, MHS offers phenomenal customer service by making the process easy for the homeowner. Rich ensured that I was informed of what needed to be done and by whom at each stage of the job, and further assisted by coordinating necessary communication between multiple companies working to complete the project. I felt very reassured the moment Rich showed up to discuss the work needed; he immediately assessed the situation and suggested the best approach to move forward. Everything was handled by the MHS crew professionally and with the utmost care.

When I look for a service provider, I always expect the business to be honest with me about any…read moresituation, be competent, the best at what they do, have ideas for me to consider, and to be excited about my project and their ability to meet my expectations. Rich, and his staff have exceeded each of the four values that are important to me. Keep up the great work! I just learned that the SBA Announced their Business Awards. And Billings business owner Rich Naylor has been named Small Business Person of the Year in the small business category by Montana's US Small Business Administration. Rich owns My Handyman Service & Construction, Inc., Billings. CONGRATS TO RICH NAYLOR! Frank Rowan Helena, Montana

Dave is amazing! He helped my family with carpeting and SPC…read moreflooring. He is kind, helpful, and gets back with info and quotes very quickly! Recommend Dave and Prosource!

Extremely rude front desk lady. FYI. Literally as soon I walked in the door just rude and additive…read moreuntil I left like I was bothering her.