During a devastating time .. Andy helped make all arrangements seamless! We were treated with…read morekindness and respect by

I've gone back and forth over the last month deciding whether to post this review. I finally…read moredecided that if it will help others alleviate some of their pain on the day of a loved ones funeral, then here is my review and advice: Although my mother was ethnically and culturally Jewish, she was not at all religious so we called and asked if they had a non-religious chapel for a secular memorial service. Kevin assured us we could have a non-religious/secular service. We then met with Kevin who showed us the neutral memorial chapel (they have another religious one next door) and he was helpful explaining all costs and coordination with cemetery. The funeral was scheduled for Monday. On Sunday the town car showed up to pick us up which freaked us out thinking they scheduled the funeral on the wrong day. Kevin apologized and owned his mistake. The town car came at correct time the next day but the driver was on the phone with (clearly) personal calls throughout the drive there and back, very unprofessional and insensitive. We had asked in initial meeting if there was a way to put up photos and they said they had large magnet boards to do photo collages. The magnets turned out to be a collection of chipped, broken, irregularly shaped chunks of old magnetic strips which looked junky and were hard to work with. New magnets would cost them $20 or less on Amazon and would be both much easier to use and more aesthetically pleasing. They told us most people prepare their photos at home but not until we were already there struggling with their crummy magnets. Had we known, we would have bought our own boards and magnets. There were trays of yarmulkes laid out and men attending funeral put them on. We specifically chose this chapel and told them we were having a nonreligious service so it caught us by surprise, We had to ask the men working to remove the trays of yarmulkes and also ask guests to remove them as my mother would have wanted. This made things weird and awkward. We were very glad to be told that the service could be live streamed for people to watch who could not attend in person. Since there was a very small number of people attending in a large chapel, I chose to stand close to them instead of at the podium up on the dais. Unfortunately, none of the men working, there standing in the room to help, ever told me beforehand that I HAD to stand at the podium, using the microphone, in order for the people watching the live stream to hear me! This was a MAJOR lack of communication on their part! I only found out I couldn't be heard on web streaming when I inquired about getting a recording of service days later and was told I would not be heard on it because I was not at the podium. I felt so sad and disappointed that others watching couldn't hear me and that I couldn't be heard on recording. I had asked days ahead of time if we could play a specific song at the end and was told by Kevin they could pull it up on Spotify to play through their speakers in chapel. After numerous failed attempts by multiple staff to try to get the song to play over speakers and then also not starting song from the beginning - which included waiting, leaving chapel to ask what's the problem, coming back in, waiting, asking again what was going on - we got a rude hostile attitude from Kevin! Ordinarily one of us would have confronted Kevin about his unprofessional attitude but not in the midst of the funeral. I finally just played the song holding my phone up to the microphone on the podium. It was an extremely awkward end to the service. Lastly, again, we chose this place because we wanted a non-religious memorial. They still draped a large cloth with a Jewish star on the coffin AND attached another one on the coffin which I had to rip off at the gravesite, leaving chunks of adhesive on the coffin, as it was lowered into the ground. We could not have been clearer from the first phone call and subsequent meeting about what my mother wanted, a non religious service. They just didn't listen or pay attention to the details! The fact that the cost of it all included obligatory "gratuities" for people working there for what was ultimately terrible service was also very disappointing. To summarize my advice to minimize stress and have things run smoothly: 1. Be very clear about religious vs. secular preference details. 2. Confirm date of service and town car. 3. Bring photos on your own boards or just bring your own magnets. Bring large photos in your own frames to display on table. 4. You must stand at podium using microphone to be heard on webcam. 5. Check sound system is working and test music is cued up properly beforehand or have music ready on your device to play into podium microphone. I hope this was helpful. My sincerest condolences to you at your time of loss.

Recently attended an interment at Beth Moses Cemetery and was delighted to see how well kempt the…read moregrounds were and it made a very good impression as to the careing of the eternal resting place for all the souls buried there. The manicured grounds more than any other factor gave a good impression . Not more can be said...that says it all!

This cemetery is attached to Wellwood. It is a huge Jewish cemetery. I just wish it would be easier…read moreto find the plot that you were looking for. They now have you go on the website but it would make it easier if the map would show you how to physically find it. I get beyond frustrated looking for the marker and I ultimately do but not without a struggle. Please Beth Moses think about getting an app- not just the website which tells you the marker for york loved one.

This funeral home went above and beyond to handle my dads arrangements. My dad knew he wasn't doing…read moreso well so he had me go to pre arrange for his funeral. Then he was feeling much better and on his own went to the funeral pallor and requested to see the room he would be in. The owner happen to be there and spend a lot of time with my dad. My dad was very happy when he came home. Unfortunately my dad passed months later. When I called them they took over I didn't have to do a thing. Thank god. Everyone from the first minute we enter the viewings made us feel like family.

We've been working with Melissa at Eternal in order to get three (3 - don't ask!!) footstones…read morecreated at once. And they needed to "match" the ones already in our family plot. She has been attentive, patient and helpful every step of the way. And being so even from across the country! Have just now seen photos of the finished product, and we're so very pleased.

Wow. Just.....wow. These low lives flat out lie and take advantage of people in their vulnerable…read moremoments. They were paid and had SEVEN MONTHS to get the memorial done and installed. Instead we got one excuse after another and then, in writing, assurances that it would be done on the agreed date. Needless to say, not only didn't it happen...they never even started the stone! How the F**K do you promise that when you had NO intention on following thru? And then another company, Sprung Memorials, must have taken over some of their business and were told that Robin from Eternal said we never paid them. Meanwhile we have cashed checks as proof! Annette (from Sprung) accepted our proof and expedited our account. Our stone was completed and installed in ONE WEEK. when Eternal couldn't get it done in SEVEN MONTHS. If you are reading this Robin: Shame on you. I don't know how you can sleep at night. But the way you double talk and flat out lie, I'm sure you have no problem. STAY AWAY FROM THESE PEOPLE.

I recently lost my dad and Charlie helped us put together an incredible tribute to my dad. He was…read morekind caring and very understanding. I will absolutely work with him again. Thank you Charlie my dad would have loved everything. Irene Mendez and family

The Family of Venera F. would like to extend our sincerest appreciation for taking such wonderful…read morecare of us during our moms passing and funeral. Charlie, Karen, and LeAnne, and Scott were meticulous with every detail. The event was a beautiful tribute. Charlie is a true professional and we are truly grateful. Thank you, John and Larry

Staff were very patient, empathetic and accommodating. They took the time to walk us through their…read moreextensive showroom as well as the many binders they have from their past works. Would highly recommend!!

Stone is ok but they put it in facings the wrong direction. I've been calling every 2 weeks since…read moreit's been placed and they keep reassuring me that it will be fixed within the next few weeks. It's now over 5 months and nothing has been done to resolve the problem. They also tell me it's the company they use to place the stone. We paid Esposito. If they subcontract that portion of their business that's their problem. We signed a contract with, and paid Esposito memorials. They need to make it right.

I cannot say enough about this funeral home and the staff and Director (and even the dog Jake). To…read moresay a funeral was beautiful seems a little morbid and inappropriate. but, that's exactly how I can describe my father's wake at Jacobson funeral home in Huntington. They went above and beyond in every little detail From the minute we walked in and met with them. They were comforting, professional, and absolutely amazing. even the little small touch with them standing at the door as we exited for the funeral progression to the cemetery- they offered a plaque for each car that said funeral and travel tissue packages. I've never seen that done before at a funeral. they truly care about the deceased and the family! Even if you do not live in the immediate area, I would highly recommend considering Jacobson funeral home. With love the family of Robert Peckham

Chris and his team could not have been more thoughtful, caring or sensitively attuned to what was…read moreneeded during the entire process of my mother-in-law's passing and funeral. Chris is likely to have attended to thousands of funerals, but there was no sense that this was 'same-old, same-old' with him. He was so in tune with where the family was emotionally, and was able to adjust accordingly. He was such a calming, helpful presence throughout. He has the wisdom of knowing that people's faculties are compromised at a time like this and guided us gently through each part of the process at just the right time, never invasive, checking in on what might be needed and offering just the right amount of guidance and preparation. Likewise, every inch of the funeral home and their chapels have been designed to make you feel the warmth, serenity and dignity you would wish for at such a time: The decor is elegant but homey; the background music is peaceful and settling; the fish pond and fountain in the reception area adds a natural, calming element, and of course, there's Jake. Jake (Chris's shadow) is a young, highly trained labradoodle who is the resident support dog, gently walking around, offering himself to anyone he senses may need him. He is a special soul and he loves his work. I don't think the process could have gone more smoothly. The chapel was beautifully set up and my mother-in-law looked so naturally elegant and peaceful at her wake in the chapel. They did an incredible job. They created a beautiful digital slideshow from all our photos and set up our photo boards and flowers magnificently. After the service, they packed up everything from the chapel and stored it for us carefully until we could collect it at our convenience. Nothing seemed too much for them as long as they could help make this process as easy and meaningful as possible for us. One final aspect worth mentioning: The funeral home allowed us to arrange a lot upfront, before my mother-in-law passed, which similar business services do not always allow. Once someone has passed, emotions are so high that it's really hard to concentrate on small details, which is required to plan accordingly. Being able to plan this all upfront was incredibly helpful.

To say the least, making arrangements following the loss of a loved one, as I recently experienced,…read moreis extremely difficult. Anthony and the other folks at Wellwood allowed me make important decisions in a no pressure environment giving me the time I needed to get everything perfect. The cost was also very competitive, although that was the main reason I chose Wellwood.

Wouldn't recommend to my worst enemy. They put the WRONG ENGRAVING on my FIL's headstone and will…read morenot correct it. I have just called them for what is at least the 6th time over a span of 3+ months and yet another person who was supposed to help fix this atrocity (Claudia, who is allegedly an owner) was away on vacation and hasn't taken the steps to get this fixed. Look elsewhere!