The staff at Faces and Lashes (now called Dermacrave) were nice and friendly. One of the staff (Patrice) made sure to explain the procedures with detail. They offer variety of services including RF micro needling and Microtox. The experience was great. They made me comfortable during the entire process. Their clinic was clean and they have a newly renovated lobby. Booking for an appointment was easy. They really accommodate your schedule. I personally live in Orange County area but did not bother to drive all the way to Rancho Cucamonga. I would say the service was topnotch because of how they really take good care of their clients. They have a team of experienced and competent skin care providers. I would definitely recommend this place. I already see an improvement in using their services. read more

I wanted a facial. I was not interested in medi-services. When making the appt Dane asked me what kind of facial I wanted. I responded, what do you recommend for me, I'm in my 50's. She said DEP. I asked what it was- she said it's just a small part of the traditional facial and she explained what the machine does. She sent a screen shot with the amount for DEP. I said sure. Skip to the day of, my impression of the space is that it's shabby, and didn't look sterile. The room was layed out oddly. I've had lots of great facials. They always have you take off your top/bra to address décolleté - they didn't here. With other facials the lighting is low, usually ambient music plays, equipment is ready to go inc a lamp with magnifier and a steamer. None of that was present. The massage table was pushed against the wall so my right side was pressed to the wall. The bright overhead lights were never turned off. Loud conversations were happening in the hall right outside my room, and the technician left the room about 7 times. Why? I think they were sharing every bit of equipment. It was unprofessional. While the tech was very nice, her facial was like a child pretending to do a facial. There was no mirroring of actions on each side of the face, no precision whatsoever. She asked if I wanted any extractions. I said, iDK, do I need any?! She's looking at my skin! I've never been asked by anyone before. The DEP thing took maybe 8-10 min. It was a bad environment and they have no business offering facials if this is representative of their facials. Then when I went to pay the $150 Dane quoted, they said it was $250. DEP was an add-on, but Dane never presented it that way. I have texts that very clearly show this. So beware of add-one you may not want!! I regret that I didn't catch on sooner and that I didn't ask more questions. I thought maybe DEP was a type of facial I'd never heard of, or that it was how they branded their European facial. I also regret not walking out within the first 2min. But I didn't trust my gut, and I had a $150 gift certificate. So watch out for add-ons and dishonest tactics. Btw, I reached out to them to discuss. Dane acted like she didn't get my point and then Told me I "actually got a $25/ discount". But even all that aside, the facilities are awful, ambiance sucks, and it was thru worst facial I've ever had. read more

I been client of faces and lashes for a year. I never trust my face with anyone but I feel so comfortable and relaxed with Patrice. it makes my whole experience so much better. appreciate how she took time to explain the products and the process, it made me feel confident in my choice. Patrice and Lovella are very professional and welcoming. Thank you faces & lashes . you guys went above and beyond to provide me a good service. Highly recommend this place. read more

I've been coming to Faces and Lashes for a year and a half now and have tried most of their treatments, including regular facials, NIR, DEP,PRP, HIFU, and more. They consistently do an amazing job. I highly recommend Patrice--she's incredibly knowledgeable and has such a gentle touch. As someone who's afraid of needles, she always makes me feel comfortable and guides me through each process with care. I always feel safe and at ease with her. Recently, due to stress from work and life, I developed cystic acne on my chin. Patrice recommended a combination of probe treatment, NRF, and microtox to target the issue, and I've been amazed by how quickly the acne cleared up. My breakouts are almost completely gone, and now I'm just working on lightening the dark spots using NRF. I'm beyond happy with the results and can't recommend Faces and Lashes enough! read more

Lovella is great. She will give you advice which facial care needed for your skin . Client for almost 3 years now and it is worthy . I had BB glow, RF facial care. She did skin tag cauterizing. Great location and ambiance . Booked early or call for appointment. She has a lot of clientele. read more

WOW, WOW, WOW! Need a facial after a tough week? Look no further. BOOK WITH BERENICE NOW! Doesn't matter if you're an extrovert or an introvert, she will make you feel comfortable, she's really sweet and even if you're a little nervous, Berenice will explain step by step to make sure you feel safe. I simply loved my facial. I have tried other places and this is by far the best. The whole atmosphere of the place it's amazing. I'm incredibly happy I found this place. Berenice went above and beyond my expectations! Berenice was extremely helpful and knowledgeable about my skin. She answered all the questions I had and I felt like I was talking to a friend. Thank you Berenice for your awesome service, can't wait to go back. thank me later (; read more

Patrice did my facial and she did great ! she is LEGIT , very professional and definitely knows what she's doing. I would highly recommend FACES and LASHES to all who wanted to look fresher, younger and prettier! Good job Patrice and the rest of the team ! read more

Owner is very nice and accommodating to your needs. She explains every step and process. Lovella is very sweet. Definitely my go-to for all facial needs... except that she's so in demand and with my schedule, it's so hard to get an appointment for Saturdays only. But I can reassure you, she'll get back to you as soon as she has any cancelations. The place is very clean and quiet and definitely affordable. She is awesome, yo!!! read more

Waxing from crystal I like how she does her waxing she cleans it well. And it is not painful at all she does it like magic all the time. I will always go back to her every 2 weeks. She is the best. read more

Faces and Lashes - Eyebrow waxing - Skin Care Near Me - Rancho Cucamonga, California

They are so friendly and warm. Lovella & Hazel are great at delivering Vitamin shots...can hardly feel the injections.

Update: 10/15/20 today's lash refill was by Krystal. My usual lash lady is Lovella but she does get booked pretty fast,or sometimes our schedules don't match..whenever that happens I go to Krystal!She's very fast &does an amazing job read more

Faces and Lashes - My routine lash fill by the awesome Lovella! She's been my go-to for YEARS! - Skin Care Near Me - Rancho Cucamonga, California

Lovella is amazing ! She is super sweet and professional. Had some skin tags removed, it was super quick and painless. Definitely recommend booking with Lovella. I'm extremely pleased with the experience, she answered all my questions clearly and thoughtfully. I will definitely be returning for any future skincare needs. read more

They have the most caring and wonderful staff. Lovella is simply amazing! I have had 2 different types of treatments there and I would recommend them for any of their services! read more

This places is extremely flaky and unprofessional. I've been a loyal client for almost 4 months even though they would cancel my appointments on the same day countless times. Even showed up hours late for my fills. Not reliable. Don't waste your time or money here. read more

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Well after I was stood up for my initial appointment, the owner, assistant, and technician reached out to me apologizing for the inconvenience. Apparently the technician that was assigned to do my lashes had a hospital emergency. Since I am such an understanding person, I am updating my rating to four stars. The company didn't charge my card after their mistake and they offered me 15 dollars off of my next appointment. Although I don't plan on coming back, their persistence with trying to fix their mistake shows great customer service and accountability. I honestly think it was just a mistake on their part. I may come back in the future and give them a second chance. read more

Faces and Lashes - Closed at the time of my appointment. Waste of time no answer. If you value your time I wouldnt suggest this place. - Skin Care Near Me - Rancho Cucamonga, California

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Lovella is seriously an amazing esthetician! She goes above and beyond in her work and you can tell her clients love her because she is always booked!!! I was able to get an appointment after someone cancelled. You need to visit her ASAP and you need to book with lovella because she is educated and she is so nice! She doesn't make you feel bad about your skin, and instead is very uplifting and positive! You need that type of vibe! read more

JOSIE IS AMAZING!!! She is the best lash artist I have ever been to. My eyelashes always look perfect even after 3 weeks, which I've never experienced before. Highly recommend getting your lashes done by Josie! She's extremely talented and so sweet. read more

Faces and Lashes - Lashes by Josie!!! - Skin Care Near Me - Rancho Cucamonga, California

I love this place, very good feel to it. My appointment was with Berenicé Zavala, she was able to examine my skin and knew exactly what products to use for my sensitive skin afterwards she helped me with what products I should use and what chemicals I should stay away from. Overall the customer support and service was amazing I highly recommend trying Berenice out! read more

Ladies ladies ladies look NO further! Cynthia @beautifybyfirefly at faces and lashes is the best! She took her time to explain installation and after care. Which in my opinion is very important! I chose the hybrid set and I'm in love they came out exactly how I envisioned them. Thank you Cynthia!!!!! read more

Faces and Lashes - Skin Care Near Me - Rancho Cucamonga, California

I went to Paulina for her to microblade my eyebrows. I put my trust in her and her expertise on what she thinks would be the best shape for my face. I have heard several horror stories of how badly it hurts but Paulina made the experience so relaxing. She took her time and was very professional. I have already gotten so many compliments and it's only been a couple of days! Thanks again Paulina! I will definitely be sending my friends your way! read more

Faces and Lashes - Skin Care Near Me - Rancho Cucamonga, California

Supper cute place felt very welcome. My eyebrows look AMAMZING I'm so thankful that I got them done here read more

The lashes done look beautiful and I'm not sure if it's just my eyelashes or what but after the first day they fell out of both right & left eye. (I was very careful care wise and didn't touch anything to my face or get them wet) Cynthia was amazing customer service wise and got me in next day to have them fixed and I tipped her for the kindness of fixing them. Again, was so happy to have them in again as I have only had lashes once before, six years ago, and the experience was horrible. Here I am on Monday (fix was Friday) and my left lashes have gaps in between. While I can tolerate them I don't think that it's normal to have lashes falling out so quick or in such big sections? But correct me if I'm wrong. Can't get an appt with them for weeks and am about to give birth with gapped eyelashes on one eye that shouldn't be gapped. So sad. Pics are of day 1 and day 3. You can see the difference in the left eyelashes. The right side is holding up a little better this Update: a week later from my initial appt when they first put them in and they're all completely fallen out. So disappoints. $130 down the drain read more

Faces and Lashes - Day 3 (left side has about 5 lashes that I have noticed fall out and gaps from it) - Skin Care Near Me - Rancho Cucamonga, California

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Lovella is amazing! I just went back for my second full set and fell in love with my lashes all over again! I was just tired of mascara irritating my eyes, so I asked for a very natural mascara-like look and she knew exactly what I had in mind! So perfect. Bye bye, mascara. I would say my first set lasted about 6 weeks. If you're looking for talent, here it is! read more

Faces and Lashes - Love these lashes. No mascara. - Skin Care Near Me - Rancho Cucamonga, California

I'm glad I found this place to take care of my skin. Service excellence by Lovella. Very informative conversation with her and she can answer all questions you have in mind when it comes to beautification. This place is far from my house but worth driving and worth your money. I highly recommend team Faces & Lashes. Another satisfied costumer here. read more

Great customer service, I've gotten my lashes done by Lovela and Cynthia and they both do an outstanding job each time. I always walk out of there feeling beautiful:) Thank you guys read more

Got my lashes done here for my birthday. It was my first time getting eyelash extensions so I was super nervous. Lovella was very kind and gentle. I felt no pain at all. It was such a smooth process that I almost fell asleep on her. When I saw how my eyelashes looked, it was breathtaking. My eyelashes looked beautiful! I got so many complements. Totally worth every penny. I will be coming back for sure! Thanks so much Lovella! read more

Faces and Lashes - My beautiful eyelashes - Skin Care Near Me - Rancho Cucamonga, California

Love this place. Super cute, very professional and friendly. Got my full set done in about an hour and fifteen minutes.

I had my individual eyelashes done by Sarah, She is the best, nothing else needs to be said. As a person doing a lot of research, after going different places, I can tell that she captured exactly what I wanted, and I am not easy to please. I would recommend her to everyone. read more

Awesome first experience. I was suuuuper nervous cause it was my first time being done plus I have sensitive eyes and contacts on. Sarah did awesome. She answered everything and it came out beautiful. I will definitely be back. Thank you Sarah!! Update: won't go back. Lashes fell off the next day. They always seem to be busy to accommodate. read more

I came into to get a fill because the place I had initially gotten my set from is really far from me, so thought I'd give this place a shot. I wanted to do like an Extreme Fill since I had gotten a Russian at the previous place and didn't feel like it was the right look for me. I went in and the girl was super nice but unfortunately I didn't really like the way she did my lashes. At first they looked nice but it's been about a week and most of the lashes that she filled in have already came off. she filled in my lashes with all fans (when I originally had all singles) so I have a couple of gaps in between my lashes. read more

OMG!!!! I think I found my girl in Cali. Lovela did a wonderful job with my lashes. She was very sterile and gentle. My new spot. See ya next time Lovella!!! read more

Faces and Lashes - Simply Amazing Lovella!!!! - Skin Care Near Me - Rancho Cucamonga, California

Lovella is amazing!! I've never had lash extensions before, so I was extremely hesitant to get them. She is so patient, precise & neat in her space & with what she does. Very knowledgable & takes her time with you. Such an amazing woman! She most definitely knows what she is doing & I highly recommend her! No clumps, and they look soooo natural!! I will be going to her forever from now on :-) read more

Faces and Lashes - Skin Care Near Me - Rancho Cucamonga, California

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I love my eyelash Extensions, the first time I got them done by Lovella, and this last time I got them done by Sarah. they both are so professional, clean, fast and affordable. I I'm totally going back to their place. read more

Faces and Lashes - I love my eyelashes, this time i got them done by Sarah and i totally love them - Skin Care Near Me - Rancho Cucamonga, California

I had an appointment with Josie for eyelash extensions and I asked for them to specifically be long in the middle of the eye, I did not want a winged look. She told me she was going to make it wispy but it just turned out sloppy and uneven. I was told it would take about 2 hours although it took 4 and within an hour after I left lashes were already falling off, all on their own!! Within 2 days I lost more than 50 lashes....I didn't even wear mascara for an entire week to prep. So disappointed, I did not get what I paid for. They have you sign a consent form so you can't possibly receive a refund no matter what sort of quality they give you. Josie did offer to"fix" them but she would of had to remove them and then re due it since the way she mapped it out wasn't what I wanted and there were long lashes all over. I didn't have time to wait another 4 hours before the event I was getting ready for was coming up so I had them removed. I paid 120 and had tipped her 30....I feel like they are only in it for money since they could of politely refunded me in this situation and even kept the tip! Definitely not thinking of their clients or prospective clients. If you do get lashes here btw only go to the 2 who are lash certified which isn't Josie. My eyes still burn after she removed them yesterday. read more

Faces and Lashes - These are only A FEW of the lashes that fell off an hour after Josie applied them... - Skin Care Near Me - Rancho Cucamonga, California

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Fantastic! Lovelle did my lashes, amazing job! I had some concerns about one of the outside ones, it seemed to droop a little. I called, Sarah answered my questions and I got a text from Lovelle, she just wanted to be sure everything was alright. I texted a pic, and she said to just stop in and she would put a lighter lash on the outside. I'm not going to, it doesn't bother me, I just wanted to be sure it wasn't falling off (my lashes are very fine, and it's just a little heavy, but still looks great!). I appreciated the feedback and care! I will be back! read more

Lovella did my lashes and I absolutely love them!! She is extremely nice and very informative as far as answering any questions or concerns I had and also gave me information regarding other services I was interested in. I will definitely be back, I got the natural set and have been complimented on them every day since I got them done. Thank you!!!! read more

Faces and Lashes - My natural set of lashes that i am obsessing over!! #thankyou - Skin Care Near Me - Rancho Cucamonga, California

I've been with Lovella for almost two years for my lashes and facials. She's very professional, knowledgeable, and we have the best stories. Her glue or other facial products have never given me any reaction. I always leave very satisfied. Highly recommended! But book at least a month early as her schedule does fill up fast. read more

Faces and Lashes - Skin Care Near Me - Rancho Cucamonga, California

Been going to Lovella for over a year now and all I can say is she's really good on what she does. She's very friendly too. It's funny how time flies. When I first made an appointment with her, my forehead was full of acne. I was only scheduled for an hour appointment but it took her 2hrs. She didn't wanna stop until it was all gone which made me very satisfied. I came back after 2 weeks and omg, my face was clear. Lovella did an awesome job! Whenever I look at the before photos of my face that she took, OMG, it scares me. Hahaha.. She's been very helpful on how I can take care of my face. I used to go to her twice a month, now it's only once a month cause my got better and also she's really great. read more

I went here the other day to get my lashes done with Crystal. My first appmt had to be canceled but she was quick to reschedule and get me in as soon as possible. She asked me what I liked and wanted and did a wonderful job with my lashes. I will be going back again in a few weeks. read more

Love this place!! I always leave my appointment feeling like a bad b*tch even on a crusty monday morning with no makeup. Customer service has a very friendly vibe and they can always be reached by text and you can make appointments online too to avoid spooky phone call interaction :D also the prices are very nice for us bad b*tches on a budget ;) read more