My husband booked a (I believe) deluxe Hydrafacial here for my birthday weekend. I want to start off by saying the moment I walked in, instantly felt relaxed. They have a nice calm approach when getting you set up for your appointment. It was my first time, so they carefully have you go through questionnaire like paperwork to cater to your skin. After that, I was then led by Madison to change into a towel Velcro shirt and brought back to the room. The entire experience was extremely relaxing, and Madison was very attentive and sweet. She was 10/10, I highly recommend her. She has a calming energy and takes her time to understand your needs to ensure a quality experience. All in all I had a phenomenal time here and I would return. read more

My face feels amazing and hydrated! Madison is awesome!! She is so sweet and very accommodating. Love her!

Just got my facial done with Madison. She is an absolute blessing, she is gentle and you can tell she does it with love and care. I highly recommend Facelogic in upland. Josh is welcoming and kind. I'm gonna have to fight my daughter for Madison. Thank you for such a treat today. We'll be back. read more

Honesty is one of the absolute best quality for facelogic. I am an Aesthics RN, I understand everything they explain and they haven't steered me wrong. Customer service is in the air here. Maddie has done wonders even Aesthics RN need it. She is exceptional. Brandy is another great este! Joanna is amazing goes out of her way. read more

Madison is, without question, the best esthetician I have ever had. I've been a member at Facelogic for nearly two years, receiving monthly HydraFacials (often twice a month during peak seasons), and Madison consistently exceeds every expectation. Her extractions alone set her apart -- they are the most thorough and meticulous I have ever experienced. She takes her time with every pore, and the results truly speak for themselves. What distinguishes Madison is her knowledge and personalized approach. She has transformed her own skin and uses both her experience and expertise to tailor treatments specifically to you. She understands that skincare is not one-size-fits-all and provides thoughtful guidance without ever pressuring you to purchase products. She removes the stress and guesswork from maintaining healthy skin, and on top of that, she makes you feel genuinely comfortable and taken care of every single visit. I can confidently say she provides the best HydraFacials I have ever received. If you are booking -- book with Madison. You will leave feeling refreshed, confident, flawless... and already wanting your next appointment. What truly elevates the experience is how I leave every single HydraFacial appointment: glowing, deeply clean, and feeling completely brand new. I am so serious when I say my skin has transformed -- and with that, my confidence has too. My only complaint is that I can't get a HydraFacial every week! read more

I went in for a BioRePeel with Madison and it was amazing. The place was incredibly nice and staff made me feel incredibly welcomed. I left with amazing looking skin and they took care of me with products necessary for recovery and hydration as well. Madison was undeniably great and she took extremely good care of me. Would highly recommend booking here and is the best place I've ever gotten a facial. read more

I've been coming to facelogic for a couple of years now and every month for over the past year. I've been going to Madison for over a year now and have created a genuine relationship with her. She truly cares about the quality of her services and it has been reflected within the progress of my skin! I struggle with oily skin and acne and progress pictures have shown so much! I've had visibly noticeable results with less acne scars, reduced pigmentation, and reduced redness across my face. From hydrafacials, dermaplane, or deluxe eminence facials... Madison is the best and very attentive. The spa is clean, organized, and great vibes from the minute you walk in. Jo in the front is very kind and personable. read more

I'm so happy with my experience at Facelogic spa! From the time I called to book my appointment Jo was super sweet and helpful. Today, was the same helpful, and sweet experience from Jo. She helped me signed in and got me ready for Madison. Madison was outstanding, she greeted me with a warm smile and was ready right on time for me. She did an excellent job with my facial. Thank you ladies for an amazing relaxing time. read more

Love it. Been coming for a few months. Professional, affordable. Miley is amazing. Brought my daughter this time! Yes!

Excellent facial studio! I've had several different types of facials done at Facelogic. The atmosphere is calming and welcoming. The staff is incredibly attentive, professional, and friendly. Madison is an incredible skin care specialist. She always takes the time to consult with me on my skin care goals and customizes treatments based on my skins needs. My skin always feels refreshed, glowing, and healthier after every visit. I highly recommend Facelogic to anyone looking for high quality skin care treatments and an overall wonderful experience. read more

I did a dermaplane facial with Maddie and absolutely loved it! She is so knowledgeable about skincare and really left me feeling confident about my skin. I will be back soon! read more

I have been going to Facelogic, in Upland for over 6 months and look forward to every visit. My skin is looking and feeling great! My esthetician, Madison, is very knowledgeable and professional. She expertly guides my treatments in order to meet my concerns and receive the optimum results. The whole experience is awesome from the moment you walk through the door. The reception team is friendly and welcoming. Everyone should be able to experience this on a monthly basis. It's a great break from the fast pace demands of life. Very rejuvenating! My skin loves this place and Madison! I always look forward to my next visit. read more

I had such a pleasant experience at Facelogic, my esthetician Madison was so lovely, informative on skin care, and provided a relaxing experience for my first facial. My skin feels rejuvenated, hydrated, and looks glowy. All staff were very welcoming, and the storefront was decorated nicely. I will definitely be coming back and recommend giving this great small business a try! read more

I love the service here. They complete a detailed assessment of your skin. You come out feeling like your skin is flawless.

Had two facials here and it was a grest experience. My esthetician was amazing. Highy recommend. Prices are fair also.

I absolutely LOVE FaceLogic Upland and highly recommend it to all of my family, friends and everyone! The spa is super clean, has a great atmosphere and lots of fantastic products available for purchase. Everyone is super friendly, professional and very knowledgeable. I always look forward to my monthly facial and I'm obsessed with the results after each visit. The facial is so relaxing and my skin is literally glowing after every single appointment. The esthetician customizes your facial and tailors the products they use to your specific skin's needs. They have many fabulous upgrade options and add ons that are worth every penny. I am almost 40 and my skin honestly has never felt or looked better! I am so grateful for FaceLogic and will definitely be a life time member read more

I tried to reach them numerous times to book an appointment, and no one answered the phone.

I've loved this place for 6 years now. I stopped going when my girl Tracy left. I have my own esthetician that I go to now but I just got my hydrofacial and Rosetta was amazing wow! Front desk is so friendly and love buying my face products there. I bought my husband a hydrofacial for Father's Day and it did not disappoint. Definitely recommend. read more

First time getting a HydraFacial and it was amazing . Great customer service and treatment by the front desk and Otilia. My skin feels so hydrated, will defiantly be coming back for another one. read more

I had been a member of Facelogic for over 10 years. Up to two weeks ago. Each spa has different ownership. My first experience was in Chino Hills. Decent spa, okay estheticians. When I moved to Rancho Cucamonga, I transferred my membership to Fontana. They honored my previous monthly fee of $39, which was fantastic. When that spa closed, I was made aware that all of their customers were being transferred to the Upland spa. Different owner. They had worked out a transition deal where existing members would be able to keep their same membership fee. Sad that Fontana closed...but happy that I was still able to keep my low monthly membership cost. The Upland spa wasn't as forgiving about the occasional missed appointment and make-up facials. And the owner seemed a bit perturbed by the transfer members. I wasn't the only one who felt this way. I often felt as though she would have just preferred that I cancel my membership. I decided this was just my paranoia talking. A while after transferring, I was notified by my esthetician that my membership fee was going up by $20 a month, to $59. Which was the current price of a signature facial. And that I had to sign a memorandum of understanding or forfeit my membership - a little harsh, but okay. But strange, I thought. I am considered a "legacy member" according to my file. So what exactly does that get me?! No discount on membership. No discount on upgrades (which I purchased a lot of) No discount on products. So...why get a membership at all? Other than to get flack any time you couldn't make it or needed to reschedule?! I later found out that some people were still being charged a lower amount. $10 less than me. $49 a month. Huh. Odd. Maybe they had been going even longer than 10 years. Unlikely. My saving grace was Vivi. By far, the best esthetician I had over my entire 10 year membership with Facelogic. No kidding. She paid close attention to my skin, was awesome with extractions, and helped me FINALLY get my products and daily routine in order. Until two weeks ago, when via text message, I received a terse text from the owner indicating that Vivi was no longer working for Facelogic, and needed to talk ASAP. This was in the morning during the week. I let her know I would call later as I was currently busy. She responded with and I quote "Ok I need to reschedule if you still want to remain a member here at Facelogic..." Odd. Why would an esthetician leaving automatically indicate my need to vacate the premises? I figured it was simply my ongoing concern that the owner, for whatever reason, didn't care for me. I went another couple of days and decided to cancel my membership, after all. The whole ordeal made me extremely sad. My esthetician was fantastic and I enjoyed my facials immensely. But when I'm spending $60-$120 a month...I feel like I deserve to at least be treated with a bit of genuine courtesy. Instead of the 'death glare as you turn your back' kind of courtesy. Long story short...go to Refresh Spa in Rancho. Some of the old estheticians from Facelogic are there...the membership is cheaper...and the spa is gorgeous. And Vivi...if you are reading this...contact me! My skin needs you!!! So long...Facelogic. We had a good, long, run! read more

I have been getting facial service at this location for years. Candice, the owner is pleasant and knowledgeable. Very customer service oriented. I just experienced a facial by Ashley and I have to say it was awesome! She is so helpful with educating me based on her training and experience on how to enhance my routine at home to complement the monthly treatments and my goals. She works hard to give you the results you are paying for. I look forward to future treatments with her. I strongly urge you if considering a facial regime to sign-up for the club package and come monthly. You will see and feel the difference with this commitment. read more

What a gem this place is! The staff is very friendly and eager to help. I love the way my skin feels when I leave! Their prices are fair and it always such a treat to stop by. My favorite beautician is Ashley, but I have never had a bad experience. They give great skin care advice and their prices are very reasonable. I'm also a huge fan of the organic skin care line they carry, Eminence. Do yourself a favor and check them out!! read more

Tool the wife there for a microdermabrasion, face mask, and upper body massage and she loved it!!!!

Facelogic at Upland delivers excellent service. Staff are great and very nice to to their customers. Andrea, thank you for making my skin feel great. I always have a great experience every time I come here. Got a warm hug from Candice and Debbie and warm smiles from everyone. read more

I've been coming here as a member for a year and a half. Everyone has been so kind and helpful with my skin. They cater to your skin's needs as well as what you want done and the products are fantastic. The atmosphere is lovely, comfortable chairs, low lighting, ambient music, and massages with your facials! It's a great place to wind down and replenish :) read more

13 dollars. 13 dollars is the amount of money that will drive the owner of this establishment to disrespect a United States Marine. My mother and I had been coming to this location for over a year spending great deals of money and often recommending this establishment to our friends and family. Since October of 2017 or so, they have lost multiple esthetician's because of the treatment and practices here. Money mongering and creepy, cameras have been installed over the stations (yes watching you and the esthetician's) and god forbid you are military and ask for the 10% off that they give (ONLY on products, not any services). Candance in particular has her mark on the clientele here as you will see as you read through the reviews below. The final straw was when my mother, a Marine, asked for a military discount on product (130$ worth or so) and they refused her and said I, her daughter, also military, would have to come get it for her, and then, I would only get the discount on one product. 13 dollars. That's what it takes. Absolutely despicable and nauseating that they would treat anyone this way. Save your money and head else read more

Ive been coming to this spa for about 4-5 months and wow what an improvement in my skin! First, i came in with terrible acne that i thought nothing could fix, until i met Heather and my life changed, literally. I signed up for their membership almost immediately and i get there facials once a month. My acne is gone, my complexion has improved, and the elasticity in my skin is honestly like ive never seen before. Thank you so much to the staff at Facelogic and ill see you guys next month lol! read more

My face is getting the love it NEEDS!!! AND I am excited about that. Amy did my facial and she was so great! I got a membership and purchased a ton of product. I actually feel motivated to not pick at my face because I can't wait for my next facial. Everyone was so nice there!! And I got to try a delicious cookie! Yum! Thanks! read more

Great place just got my first facial ever here and I loved it , it was nice and relaxing and they give u samples that meet your skin type. They tell you what's wrong with ur face and use stuff that fits u. I absolutely loved it I noticed my pores were so little after and my face still feels amazing , I signed up to be a member and can't wait to go back read more

I have been a member here for years. I started at the old Fontana location and moved to the Upland location when Fontana closed. Upland was actually closer to my home, so it tunred out to be more convenient. My esthetician since day one was Vivi and I felt she did an excellent job with my skin. Like Emily below, I too received the email and phone call stating that Vivi was no longer at Facelogic. I was very unhappy but decided to give another esthetician a try. This last one was clearly new and not very confident. She was also very painful with her extractions. If I could find Vivi again, I would happily go to wherever she's located. Thinking of trying the spa Emily mentioned in Rancho. read more

Well I had another great facial from Jennifer at Facelogic. She is awesome if you are looking to relax call and make your appointment. Everytime I go in there I feel so welcome....Candice the owner is amazing and she really knows how to pick her employees.. Great job I will tell everyone about my experiecnce. read more

One of the worst experiences ever. I made the mistake of getting a groupon for this place. Though I didn't have any recommendations for this place, I have had a number of facials from different people and have never had a bad reaction so didn't think it would be a big deal. When I got there, I was asked if I was having any skin issues. I told my facialist that I was having an issue with acne. She nodded like she understood, slathered a bunch of different creams on my face without telling me anything about the creams. I asked her about the different creams only to be given really terse answers. She then did one extraction on my nose. I asked her about that and she told me that my skin was fine and no other extractions were necessary. The very next day, I completely broke out. I have NEVER had such a bad breakout. Since then, I've been much more selective about who I get my facials. read more

Very disappointed I made an appointment on Nov 11, with Jennifer for the Nov 21, and I get there today and they could not find my appointment. The receptionist was like were so sorry, can I reschedule you.. It's like no I specifically made the appointment for today because I'm going out of town next week. I explained that to her and she's like very calm and said well give us call when you get back...she didn't get it. read more

Treated myself today and it was well worth it! Had facial, massage and microdermabrasion by Jennifer. She super sweet and professional. I can definitely see the results and feel like a few years got taken off. I will have to treat myself more often for sure. read more

I love Jennifer & Candace! They make me feel like a valued customer every single time. My facial is always a highlight of my month.

I was very satisfied with the treatment I received from Tracey. She was very thorough and professional but also very caring and gentle. I feel very relaxed and my skin looks very good now! She recommended excellent products and her massage skills are excellent!:) I will definitely be requesting her services again. I got a great deal off of Groupon but called and made it with the spa instead to let them keep the whole cut! I upgraded and got Emmience and would highly recommend it. Very satisfied with my purchase and grateful for the excellent service and knowledge read more

This spa was the most amazing experience ever. This was my first facial and i got a mini facial, microdermabrasion and a massage. It was the most relaxing thing ever. Heather was amazing and her hands were so soft. She was super sweet and made sure to explain everything that was going on. It made me feel so relaxed and calm. I am forsure coming back my face feels awesome read more

I have completed my 3rd once a month micro with hope. I love this place, Bridget (front desk) super sweet girl. Since I've started I get my facials with hope, I love her she does an amazing job. I always leave with my face feeling and looking amazing. a THANK YOU HOPE! read more

If you are looking to have the best skin go see Krystle!!!! I came in to see her after she was recommended by my friend and I am so glad I made the drive. Traveling for work has given me congested, dull and dehydrated skin. I did the microdermabrasion facial. She was super friendly, informative and walked me through every step. Krystle also did one of the best massages I've had in a facial. I can't wait to come back, be pampered and taken care of by her!!!! read more

I absolutely love going here!! The products are amazing and the staff is so friendly and kind. I always feel pampered and well taken care of! Ami is an amazing esthetician, and her facials are always very relaxing and great for my skin! read more