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    Facey Medical Group - Porter Ranch

    2.9 (114 reviews)
    Open • 8:00 am - 5:00 pm

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    2 months ago

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    6 months ago

    Can't make an appt. Tried calling 2x, both times on hold over 15 minutes. That's ridiculous.

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    3 years ago

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    3 years ago

    Porter Ranch clinic is the absolute worst! Poor bedside manners from staff select physicians.

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    Page 1 of 3

    Ask the Community - Facey Medical Group - Porter Ranch

    Does dermatologist here do hair removal based on hormone in balance?

    Unfortunately, we do not have laser hair removal equipment at our offices. However, we do evaluate underlying causes of excess hair, sometimes with labwork and an endocrinology referral.

    Is there an urgent care at Porter ranch?

    Facey Medical Group does not operate and urgent care clinic in Porter Ranch, however, our partner Exer Urgent Care recently opened an office 1 block away at 20201 Rinaldi Street, suite 110.

    Don’t See Your Question? Ask Away!

    Review Highlights - Facey Medical Group - Porter Ranch

    “Brison is the most personable, caring , and compassionate doctor I have ever gone to.”

    Mentioned in 3 reviews

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    UCLA Health Porter Ranch Primary & Specialty Care

    UCLA Health Porter Ranch Primary & Specialty Care

    3.2(114 reviews)
    0.0 mi•Chatsworth

    Location 4 stars: In Porter Ranch, California, across from the Porter Ranch Town Center, off of…read moreRinaldi and East of Porter Ranch Drive/Winnetka. Plenty of free self parking. Venue 4 stars: They share a 3 story building with Facey Medical, a bunch of smaller medical offices and a pharmacy. UCLA Health occupies the entire 3rd floor, which is accessed by elevators. Staff 4 stars: Professional, friendly, efficient and helpful. Services 2 stars: They used to be a full-service one stop destination for a routine medical visit. However, as of recently they have permanently shut down their on-site lab, and now you have to go to a different UCLA location for lab work such as blood count, etc. This essentially doubles your effort for the same outcome! I'd like to quote my fellow Yelper Francis L on this: "It's like if your bagel shop said, we don't carry cream cheese any more, you are gonna have to drive an hour to our sister store to get the cream cheese." :D I am still at a loss why they did this... The lab was always very busy whenever I was there. Appointments 2 stars: Some physicians, usually the better rated ones ;), do not accept new patients. Also, getting a routine appointment can take months. The physician however will usually try to accommodate if you are an existing patient and have an urgent need. They also do Tele-Health. Billing 4 stars: They accept Medicare/Medi-Cal and most PPO insurance plans. The Bottom Line 3 stars: Would have been a 4, but the lack of an on site lab brings it down a notch. Still the most convenient option for me.

    Clean facility, good organization, a little over the top in protocol, but thorough fast and great…read moredocs.

    Photos
    UCLA Health Porter Ranch Primary & Specialty Care
    UCLA Health Porter Ranch Primary & Specialty Care
    UCLA Health Porter Ranch Primary & Specialty Care - Inside

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    Inside

    Jong Charles Lee,  M.D.

    Jong Charles Lee, M.D.

    3.7(3 reviews)
    0.0 mi•Chatsworth

    Dr. Lee has been my primary care physician for approximately 15 years. I would never won't to lose…read morehim as my doctor. I've had to deal with more health issues than most and he has been very supportive of my health care. If you are looking for a doctor who will work with you to ensure the best care for you I would highly with out any regret recommend Dr. Lee. For reference I'm in my mid 50's so with age comes more ailments lol and Dr. Lee is always up to the task. Thank you Dr. Lee

    What makes a great doctor great?…read more * Compassion * Kindness * Patience * Replete knowledge of medicine * Insightfulness * Humility Dr. Jong Charles Lee is imbued with ALL these attributes and more! My family and I have all seen Dr. Lee for many years and during that time he has been an incredible example of what a GREAT doctor should be. The good doc is very soft spoken and this quality is comforting as he asks his patients important diagnostic questions and actually takes the time to LISTEN to what his patients are saying. My elderly parents have required so much in the way of medical care/treatment over the years. Dr. Lee has helped navigate tricky and difficult waters when my parents both independently required special and sometimes immediate emergency attention. When my mother's referred pain from terrible stenosis in the neck was unbearable to the point of screams of distress, Dr. Lee quickly took care of getting her the attention that led to a necessary (and successful!) surgery. To me and my family, he has been a Godsend! I myself travel the 30 minutes to see this wonderful physician when in my own backyard there are many other MDs. Dr. Lee is that good in my book to justify this trek. I highly recommend Dr. Jong Charles Lee as a highly qualified and compassionate MD! (There is a nasty review here by a John B. who makes negative claims regarding Dr. Lee. If you look at his other reviews, 4 as of this writing, you will see he has a pattern of giving similar 1-star nastiness. His depiction of Dr. Lee is so not like the man I describe above, I can only assume John B. has a heavy chip on his shoulder and uses YELP to help him feel better about himself? I don't know about his other reviews but, again, look at them and see if this isn't perhaps the prattling of a bitter person?)

    Kaiser Permanente Porter Ranch Medical Offices - Lobby or Waiting Center

    Kaiser Permanente Porter Ranch Medical Offices

    3.7(57 reviews)
    0.1 mi•Chatsworth

    I always come here for my labs and prescriptions. Everyone at the counter and everyone when you…read morewalk in to check in is very amicable and so nice!!!it is fast process for everything. This is my go to since it's so convenient and down the street from where I live. The lab wait is never that long so I suggest you come here if you don't want to wait for a while. It's really clean and modern. They have internal medicine here an ophthalmology. They don't have urgent care here, but it's good to come here to get the things that they do have for care. Good Pharmacy and Phlebotomists!! I recommend this Kaiser for sure even though my primary care is not at this location. -Marshay D,

    First i will say this Kaiser is otherwise a great place for quick labs , parking , and some care. I…read morehave to give it one star due to a specific doctor that was my primary care physician once i became a Kaiser member. I had made an appointment due to severe chronic muscle pain throughout my body. His condescending attitude and terrible bed side manner along with his misdiagnosis of depression and he actually stated it was because i did not want a covid vaccination! After that visit i decided to leave that doctor and went to Woodland Hills Kaiser where wonderful doctors correctly diagnosed my condition and really helped me and listened to my concerns.

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    Kaiser Permanente Porter Ranch Medical Offices - Pharmacy Waiting Area

    Pharmacy Waiting Area

    Kaiser Permanente Porter Ranch Medical Offices - Laboratory Waiting Area

    Laboratory Waiting Area

    Kaiser Permanente Porter Ranch Medical Offices - Laboratory Waiting Area

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    Laboratory Waiting Area

    Facey Medical Group - Porter Ranch - internalmed - Updated September 2026

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