As urgent cares go this was like a 5/10. This is a rather large place In terms of square footage…read morebut it seems like maybe once upon a time it was a hospital or office building but they aren't making full use of the space. I was in and out in less than an hour. Seems many are there for drug tests. I was there due to strep. I didn't feel like the doctor was very attentive - kinda matter of fact and brief. I had to ask him for a prescription- he didn't want to give me meds. I was literally in so much discomfort...he said it wasn't strep- Ran the test- I have had strep before and knew that was a wrong diagnosis. I took the meds I asked for and I was fine- not really any thanks to this place. Basically I was grateful that he gave me a prescription because he didn't do much else.

This place sucks. I've been here two times and both times resulted in crappy experiences…read more 1st time: Getting a physical done for a clinical rotation. There was maybe 2 other people ahead of me. Waited about a hour before I got called in to a room. Waited close to 2 hours while in the room for a total wait of 3 hours. I expected it to be slow based off reviews and I was okay with that. Finally, an Asian doctor finally came in and was so rude to me. She threatened me that if I didn't do as she said she would fail my physical. She literally would give me a second to react. She made me feel so stupid and would tell me incorrect things when little did she know I knew what she was doing since I'm in the healthcare profession too. 2nd time: Needed a TB test done but could only go after work and they were the only option. Everything was fine till I needed to get the test read. The staff looked at my arm and questioned if I have a positive test. I told her it's always a little red but there's never any bump or issues. She got a second opinion and I got cleared, no biggie. The problem began when she couldn't find my paperwork to clear me. Are you kidding? You would think reading a TB test would be quick, but no, I had to waste my night here waiting. She tried to tell me she would send the results to my job, which was a cop out to get me off her hands in the mean time. Ended up waiting 45+ minutes for her to "look". She came off as if it was a honor for her to look for my paperwork to clear me. BS place, will never be back.

What a great resource to have in the neighborhood. I went in for a laceration to my finger; I new…read moreit would need stitches. The clinic is spotless, the staff is super friendly and efficient. They took me in immediately. My PA, Jemmilyn, very professional, cleaned my wound, got me an Xray and stitched me up. They even updated my Tetanus shot. This was great experience. It made me forget how pissed I was I cut my finger in the first place. I would absolutely recommend this urgent care facility.

2 patients seen in 2 hours. Waited hours just to be passed by "scheduled appointments" at an URGENT…read moreCARE. Don't come here if you actually have something urgent. Update: Took over 4 hours, being passed in line several more times while the people at the front desk hid in the back to avoid all the unhappy people in the lobby. All the while taking their DoorDash orders in front of us trapped in a room with the AC set at 50°.

Friendly and professional stuff. When I met the doctor, he…read moregave me a lot of information and recommendations, Definitely felt comfortable after Dr explained.

The most amazing urgent care experience I have ever had. The service, the care, everything. From…read morethe front desk to the nurses and of course the doctor. I had one of the most painful injuries I have ever experienced. I truly did not think an urgent care would be able to fix it or understand the depth of the issue. My Gel X nail pushed down my nail bed and sliced the side of my pinky tip. Thank you to the incredible staff and doctor for making such a painful situation feel seamless and for leaving me completely pain free.

I had a truly outstanding experience at Exer Urgent Care during my visit on March 12, 2026. Even…read morethough the clinic was very busy, the entire team remained professional, organized, and incredibly welcoming from start to finish. I would especially like to recognize Brenda, Maria Florenciano, and Dr. Carmelle Silveo for the exceptional care they provided. Each of them took the time to listen carefully to my concerns and made me feel genuinely cared for throughout my visit. What impressed me the most was that they did not rush the process despite the high patient volume. They made sure I received the proper evaluation and testing, while also explaining everything clearly so that I could fully understand what was happening and feel confident about the care I was receiving. Their attention, patience, and compassion truly gave me peace of mind. It is clear that this team takes pride in the care they provide and truly values their patients. Experiences like this make a stressful situation much easier, and I am very grateful for the kindness and professionalism shown to me. Thank you again to Brenda, Maria Florenciano, and Dr. Carmelle Silveo for going above and beyond. Exer Urgent Care is very fortunate to have such an amazing team.

Not sure what happened to this location since my last visit which was awesome visit but this time…read morenot so. The receptionist was amazingly friendly professional courteous and helped a lot to fill out the paperwork, but The nurse and the practitioner Lin didn't seem too enthusiastic to be there or show any care, He did attend to my infected finger but it was or I felt it was a very quick fix just because it was before closing. I have attached picture of my finger two days after he attended it supposedly he cleaned it and it was all to be okay but this was the result after 2 days. I tried going back when the infection came back much worse but come to find out I had to pay again to be reevaluated for the same finger that they worked on 2 days ago so I decided to go somewhere else where they were amazing The amount of time they spend on my finger to make sure it's clean and administered antibiotic cream on it then wrapping it nicely so it doesn't repeat itself, not like EXER where the nurse practitioner just squeeze it a little bit made a quick job didn't put any antibiotic lotion on it and just a quick lousy Band-Aid. Do not go to this location.

Dr Levy performed surgery on my husband. She explained everything perfectly and was very kind. I…read morehave had trouble with urologists in the past that haven't listened to me. She is a great listener and shows empathy. I plan to see her now. We feel blessed to have her as our doctor.

Can't make an appt. Tried calling 2x, both times on hold over 15 minutes. That's ridiculous.read more

I had a nice and straightforward experience at this Concentra location when I needed to get a TB…read moretest done for work. I came in around 30 minutes before closing and waited around 10 minutes to be seen; staff was very friendly which I appreciated as I am sure they were ready to close and get out of there. I came back 48 hours after and had a similarly pleasant experience having the TB test read. Though I probably won't make this my regular urgent care, I appreciated the friendliness of the staff and the care I received.

I came in with my friend for a drug test, and although we arrived at the same time, we were called…read morein at completely different times without any explanation. The delays were unreasonable and poorly managed. More importantly, the level of customer service was unacceptable. The staff was unresponsive, unprofessional, and did not answer my questions when I asked for assistance. It felt like patients were being ignored rather than helped. This experience was very frustrating, and I expected a much higher standard of service. I strongly recommend improving communication, organization, and overall professionalism.

I always come here for my labs and prescriptions. Everyone at the counter and everyone when you…read morewalk in to check in is very amicable and so nice!!!it is fast process for everything. This is my go to since it's so convenient and down the street from where I live. The lab wait is never that long so I suggest you come here if you don't want to wait for a while. It's really clean and modern. They have internal medicine here an ophthalmology. They don't have urgent care here, but it's good to come here to get the things that they do have for care. Good Pharmacy and Phlebotomists!! I recommend this Kaiser for sure even though my primary care is not at this location. -Marshay D,

6/6/2025 - This Kaiser Permanente in Porter Ranch is just across from the Vineyards shopping…read morecenter. The building is compromised of high-tech exam rooms and modern patient check-in options as well as laboratory (blood tests) and pharmacy. It is so convenient for most people living in San Fernando Valley. It does not provide an emergency service here.

For the last five years, I've been able to receive excellent care. The Porter Ranch team really…read moreknows how to give a: My UCLA feeling. Through being polite, considerate & empathetic. The staff has answered numerous questions to various things over the years. Wonder what is the purpose of screening "bilirubin", "scheduling referrals" or just plain, location to "the restroom". They'll steer you in the right direction. Very patient focused.; which has helped alleviate a dearth of concerns. I was born @ the U of M medical center, "Go Blue!" I hadn't realized the significance of healthcare. Until I learned, that I was a record holder for #bicentennialbabies birthweight, in our county (it was really low)! To the MyUcla team, whether in this location, T.O., Calabasas, SCV, or even Bob Hopes former home (Toluca Lake). If your in need of care, stop by. Down the road if their are any new issues, I can ask & figure out what may come about, as a team. Thank you guys.

I used to love this place, then UCLA got rid of all walk in labs in the San Fernando valley except…read moreWoodland Hills, which is far from me. Making it absolutely pointless to go here, as I still have to drive to Woodland Hills to get labs done.. they also closed the lab in Burbank and Santa Clarita. So lame. I need to find somewhere else to go

I Beveely S. Truly believe in Dr. Affairs and his staff…read more They are caring, understanding and work with me in many situations I have. They are ahead in scientific care and work hard to help me feel better!!! I would choose no other Doctor or staffing. Thank you all for the work and help you've given me. I will see you next week.​

This is the best doctors office I have ever been. The entire Staff is amazing and caring and the…read morebest care is given to each and every patient! It is such a blessing to have a Doctor that really cares and is so nice and exceptionally skilled. If you or your family is lucky enough to have them as your care provider you will be as happy as I am. Thank you so much for everything! I love you guys.